Mar 14, 2020, 3:21 am
Last edit by: ThatT1Feeling
Book with confidence policy: https://www.britishairways.com/en-gb...ith-confidence
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
- Flights booked at any time for travel
14 March to 31 Mayfrom nowand 13 October 2020for journeys to be completed by 30 September 2022 can be converted into a voucher for use in a future booking to be used for journeys to be completed by 30 September 2023. .Existing bookings made before 3 March are also covered until 30 October 2020, - Holidays booked at any time for travel up to
31 May13 Octobersine die can be date-changed, or converted into a voucher for use in a future booking. - Holidays:
- If booking after 16 December 2021 date changes must be made, or vouchers requested a minimum of 28 days before departure date. ( https://www.britishairways.com/en-gb/information/incident/coronavirus/british-airways-holidays#howtochangeyourbooking )
- If booking after 11 June 2020 date changes must be made, or vouchers requested a minimum of three weeks before the original departure date.
- If you booked a package between 3 March and 11 June 2020 for travel up to 31 December 2020 48 hours’ notice applies and if travelling between 1 January and 30 August 2021 three weeks’ notice applies.
- Flight and holiday bookings made after 3 March can be converted into a voucher for use in a future booking for journeys to be completed by 30 September 2023.
- Flight and holiday bookings made for completion before 30 September 2022 have no change fee for changes of travel dates. New bookings for flights which do not complete by that date now attract change fees (unless fully flexible)
- Flight and holiday bookings to USA now being offered refund (0900 Sun 15 March) - see https://www.flyertalk.com/forum/32187403-post192.html
- You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price.
Book with confidence policy
Jan 25, 2021, 1:23 pm
#661
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,266
So just to clarify this, I can now claim a voucher for any trip on any date (booked after 3rd March)?
So if I booked for Sept, before this latest indefinite extension, would I be eligible to claim a voucher, even though when I booked it was up to 31st Aug? Or is it from booking today onwards like before?
So if I booked for Sept, before this latest indefinite extension, would I be eligible to claim a voucher, even though when I booked it was up to 31st Aug? Or is it from booking today onwards like before?
If you booked on or after 3 March 2020, you can claim a voucher to the value of your booking, valid for travel until 30 April 2022.
If you booked prior to 3 March 2020 you can claim a voucher for travel due to have started by 28 February 2021.
Vouchers can be used as payment, or part payment, for a future booking. Your new trip booked with your voucher must be fully completed by 30 April 2022 (departure and return). You will receive your voucher by email within seven days of your application.
IMPORTANT: Please do not amend your booking in Manage My Booking yourself - we will do this on your behalf.
If you booked prior to 3 March 2020 you can claim a voucher for travel due to have started by 28 February 2021.
Vouchers can be used as payment, or part payment, for a future booking. Your new trip booked with your voucher must be fully completed by 30 April 2022 (departure and return). You will receive your voucher by email within seven days of your application.
IMPORTANT: Please do not amend your booking in Manage My Booking yourself - we will do this on your behalf.
Jan 25, 2021, 1:30 pm
#662
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,851
Jan 26, 2021, 4:06 am
#663
Join Date: Jul 2014
Programs: Flying Blue Petroleum, BA Exec Club
Posts: 111
I've looked back a few pages as suspect this has been covered before but never found an answer.
I’ve got a flight only cash booking with 1 flight UuA on the return in Oct 2020, booked out with the BWC at the time. It’s now cheaper than what I paid for it. Am I right in saying I can cancel the flight, get a FTV then rebook the same flights and UuA again (still showing as available on same flight).
What happens to the remaining amount on the FTV, use before Apr 2022? Are there any downsides to be aware of? Apart from having to be on the phone for a long time whilst they're really busy with more pressing cases and weighing up if it’s worth the hassle. TIA
I’ve got a flight only cash booking with 1 flight UuA on the return in Oct 2020, booked out with the BWC at the time. It’s now cheaper than what I paid for it. Am I right in saying I can cancel the flight, get a FTV then rebook the same flights and UuA again (still showing as available on same flight).
What happens to the remaining amount on the FTV, use before Apr 2022? Are there any downsides to be aware of? Apart from having to be on the phone for a long time whilst they're really busy with more pressing cases and weighing up if it’s worth the hassle. TIA
Jan 26, 2021, 4:23 am
#664
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,851
You will probaby end up with an eVoucher for the rest, but yes it should work. The downside is that of all maybe bookings: making an interest free loan to a company that could go bankrupt, a loan operated on their terms and which they can zero in late April. Personally I think it's mad, but it seems quite popular.
Jan 26, 2021, 4:47 am
#665
Join Date: Jul 2014
Programs: Flying Blue Petroleum, BA Exec Club
Posts: 111
You will probaby end up with an eVoucher for the rest, but yes it should work. The downside is that of all maybe bookings: making an interest free loan to a company that could go bankrupt, a loan operated on their terms and which they can zero in late April. Personally I think it's mad, but it seems quite popular.
Jan 26, 2021, 4:48 am
#666
Join Date: Jan 2021
Posts: 21
I've looked back a few pages as suspect this has been covered before but never found an answer.
I’ve got a flight only cash booking with 1 flight UuA on the return in Oct 2020, booked out with the BWC at the time. It’s now cheaper than what I paid for it. Am I right in saying I can cancel the flight, get a FTV then rebook the same flights and UuA again (still showing as available on same flight).
What happens to the remaining amount on the FTV, use before Apr 2022? Are there any downsides to be aware of? Apart from having to be on the phone for a long time whilst they're really busy with more pressing cases and weighing up if it’s worth the hassle. TIA
I’ve got a flight only cash booking with 1 flight UuA on the return in Oct 2020, booked out with the BWC at the time. It’s now cheaper than what I paid for it. Am I right in saying I can cancel the flight, get a FTV then rebook the same flights and UuA again (still showing as available on same flight).
What happens to the remaining amount on the FTV, use before Apr 2022? Are there any downsides to be aware of? Apart from having to be on the phone for a long time whilst they're really busy with more pressing cases and weighing up if it’s worth the hassle. TIA
Jan 26, 2021, 5:18 am
#668
Join Date: Jan 2021
Posts: 21
pits crystal ball time but personally I’d be expecting it especially if as we all expect and summer hols this year don’t take place as normal I’d be expecting them to extend until august September 2022 first then possibly to early 2023 depending on what happens with Christmas winter hols
Jan 26, 2021, 5:19 am
#669
Join Date: Jul 2014
Programs: Flying Blue Petroleum, BA Exec Club
Posts: 111
personally wouldn’t be doing this for the sake of getting a voucher for a few quid p, you gotta consider the likelihood of the flight going ahead and you then being left with a voucher for what you currently paid rather a refund of what you paid, the only time I’d be making a speculative booking at the moment and converting it to a voucher would be to extend a 241 to April and even then I’d be booking the shortest trip possible
Leaving it as a cash booking as it is currently, if flight is cancelled, I will receive cash and avios for the UuA back.
Jan 26, 2021, 5:21 am
#670
Join Date: Jan 2021
Posts: 21
Thanks JML, I've misunderstood this I think, I now understand what CWS and you are saying. Once I convert to FTV, I can't receive cash back even if the flight is cancelled nearer the time? I will get the FTV back only?
Leaving it as a cash booking as it is currently, if flight is cancelled, I will receive cash and avios for the UuA back.
Leaving it as a cash booking as it is currently, if flight is cancelled, I will receive cash and avios for the UuA back.
plus also if it’s cancelled or any flight changed by over 4 hours you’ll then get the option of moving it to another date at no extra cost within the 12 month ticket validity anyway
Jan 26, 2021, 5:27 am
#671
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,991
For a time move of more than 4 hours the above rebooking policy doesn't apply. Instead you can get a full refund, or rebook only -2/+2 days either side of the original date.
Jan 26, 2021, 5:30 am
#672
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,851
I think I'm going to invent the concept of the Invisible FTV, which is what effectively you have now. It may amazingly turn into cash, particularly the way things are going right now, but otherwise it gives you that plus all the benefits of a Real FTV plus a potential rebooking optin plus Avios credits.
Jan 28, 2021, 9:20 am
#674
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 489
Not sure if this had been covered now, but BWC policy has been extended to bookings up to 30 April 2022, with FTVs now valid to 30 April 2023.
Changing your booking
You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price (applies to bookings made from 3 March 2020 for journeys that are due to have been completed by 30 April 2022).Cancelling your booking
If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking (applies to bookings made from 3 March 2020 onwards for journeys that are due to have been completed by 30 April 2022).
When does the voucher expire?
The voucher expires on 30 April 2023.
Your voucher can be used as payment, or part payment, for a new future booking. Your new trip booked using your voucher must be fully completed by 30 April 2023 (departure and return).
If you have an existing voucher with an expiry date prior to 30 April 2023, please note that your voucher will automatically be extended to 30 April 2023. Customers will be notified with new voucher details as soon as possible.
The voucher expires on 30 April 2023.
Your voucher can be used as payment, or part payment, for a new future booking. Your new trip booked using your voucher must be fully completed by 30 April 2023 (departure and return).
If you have an existing voucher with an expiry date prior to 30 April 2023, please note that your voucher will automatically be extended to 30 April 2023. Customers will be notified with new voucher details as soon as possible.
Jan 28, 2021, 9:36 am
#675
Join Date: Sep 2014
Location: London
Programs: BA Gold, HHonors Gold
Posts: 230
Does this I wonder alter the view on maybe bookings? I often have flights arranged several months ahead in order to get timings/routes/pricing that work for me. With the thought it should be relatively easy to spend a voucher before April 23 do others think maybe bookings are a little more worthwhile now? Only downsides I can see are an interest free loan to BA (not loosing much interest right now) or a possible failure of the airline (which feels unlikely) but am I missing something else?