Mar 14, 2020, 3:21 am
Last edit by: ThatT1Feeling
Book with confidence policy: https://www.britishairways.com/en-gb...ith-confidence
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
- Flights booked at any time for travel
14 March to 31 Mayfrom nowand 13 October 2020for journeys to be completed by 30 September 2022 can be converted into a voucher for use in a future booking to be used for journeys to be completed by 30 September 2023. .Existing bookings made before 3 March are also covered until 30 October 2020, - Holidays booked at any time for travel up to
31 May13 Octobersine die can be date-changed, or converted into a voucher for use in a future booking. - Holidays:
- If booking after 16 December 2021 date changes must be made, or vouchers requested a minimum of 28 days before departure date. ( https://www.britishairways.com/en-gb/information/incident/coronavirus/british-airways-holidays#howtochangeyourbooking )
- If booking after 11 June 2020 date changes must be made, or vouchers requested a minimum of three weeks before the original departure date.
- If you booked a package between 3 March and 11 June 2020 for travel up to 31 December 2020 48 hours’ notice applies and if travelling between 1 January and 30 August 2021 three weeks’ notice applies.
- Flight and holiday bookings made after 3 March can be converted into a voucher for use in a future booking for journeys to be completed by 30 September 2023.
- Flight and holiday bookings made for completion before 30 September 2022 have no change fee for changes of travel dates. New bookings for flights which do not complete by that date now attract change fees (unless fully flexible)
- Flight and holiday bookings to USA now being offered refund (0900 Sun 15 March) - see https://www.flyertalk.com/forum/32187403-post192.html
- You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price.
Book with confidence policy
Dec 19, 2020, 11:39 pm
#601
Suspended
Join Date: Mar 2012
Location: ABZ/NCL
Posts: 2,943
Hi all,
I cancelled my original booking to SIN in March 2020, got an FTV.
Used the FTV for a booking to GIG in January 2021. Considering cancelling this now to go somewhere else.
Can i cancel a booking made with a FTV and get a new FTV issued for the value?
Thanks,
FC
I cancelled my original booking to SIN in March 2020, got an FTV.
Used the FTV for a booking to GIG in January 2021. Considering cancelling this now to go somewhere else.
Can i cancel a booking made with a FTV and get a new FTV issued for the value?
Thanks,
FC
Dec 20, 2020, 1:20 am
#602
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
Hi all,
I cancelled my original booking to SIN in March 2020, got an FTV.
Used the FTV for a booking to GIG in January 2021. Considering cancelling this now to go somewhere else.
Can i cancel a booking made with a FTV and get a new FTV issued for the value?
Thanks,
FC
I cancelled my original booking to SIN in March 2020, got an FTV.
Used the FTV for a booking to GIG in January 2021. Considering cancelling this now to go somewhere else.
Can i cancel a booking made with a FTV and get a new FTV issued for the value?
Thanks,
FC
Dec 20, 2020, 2:57 am
#603
Join Date: Apr 2004
Programs: BA Exec Blue, IHG Spire, HHonor Gold, Accor Platinum.
Posts: 966
There are also no change fees at the moment. So the other option is to move a June 2021 flight to another date and if there is no extra fare to pay, it could too be free, or only have a small cost difference. But tickets are only valid for 12 months from the date of issue, so that doesn't currently help your plan to buy now.
Jan 3, 2021, 11:06 am
#604
Join Date: Jun 2020
Posts: 19
I probably have to change my travel plans and return sooner to UK from Miami. Can I get voucher for the return half of my ticket Miami to Brusssels? Planning on holding off as long as I can to see if they cancel Brussels flight on February 11th.
Jan 3, 2021, 11:13 am
#605
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,981
I presume you are planning to book a separate one way back to the UK? As there are no change fees atm, would it be worth checking the cost to simply move your return flights to the date you now want to return?
Jan 3, 2021, 2:10 pm
#608
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 489
Jan 3, 2021, 2:35 pm
#609
Join Date: Feb 2006
Location: UK
Programs: MUCCI, British Airways Executive Club Gold
Posts: 1,795
Jan 3, 2021, 3:02 pm
#610
Join Date: May 2012
Location: JFK, MAN
Programs: BA Gold, Hilton Diamond, Amex Plat
Posts: 425
Speaking of the sale, the prices are not as good as they’ve been in the past. This is perhaps, on certain routes at least, is explained by the reduced service.
Jan 5, 2021, 5:26 am
#611
Join Date: Feb 2018
Posts: 245
Apologies if answered elsewhere, I have tried to search. Until what point before departure is it possible to claim on the book with confidence policy. For example if I have a departure at 16:00 hours, am I able to change my plans right up until departure?
Jan 5, 2021, 5:29 am
#612
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,981
do you want to change the booking or just claim a future travel voucher? For the latter you would need to request it before check in closes, although I would recommend no later than an hour before departure to be safe. I suspect the timeframe is the same for juts changing since otherwise you would be marked as a no show.
Jan 5, 2021, 7:09 am
#613
Join Date: Feb 2006
Location: UK
Programs: MUCCI, British Airways Executive Club Gold
Posts: 1,795
I'm in a predicament that I need to cancel January flights to UVF but BA has not cancelled the flight as of yet. If I want to rebook, I want to head there in November but my understanding is that even if I get a voucher now, use it to travel in November 2021, then I cannot claim a voucher again and the new ticket fare rules apply? Despite the voucher relating to a BWC eligible booking initially? Is that right?
Jan 5, 2021, 7:12 am
#614
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,981
I'm in a predicament that I need to cancel January flights to UVF but BA has not cancelled the flight as of yet. If I want to rebook, I want to head there in November but my understanding is that even if I get a voucher now, use it to travel in November 2021, then I cannot claim a voucher again and the new ticket fare rules apply? Despite the voucher relating to a BWC eligible booking initially? Is that right?
Jan 6, 2021, 1:54 am
#615
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
Just double checking my position...
I have a BAH booking to JFK in J 3 March upgraded with avios one way to F.
Am I right is thinking I must either cancel or move the dates a minimum of 3 weeks before? This is assuming they do not change the flights (this has already happened once).
If I move the dates can I retain the upgraded cabin?
Thanks in advance....
I have a BAH booking to JFK in J 3 March upgraded with avios one way to F.
Am I right is thinking I must either cancel or move the dates a minimum of 3 weeks before? This is assuming they do not change the flights (this has already happened once).
If I move the dates can I retain the upgraded cabin?
Thanks in advance....