Last edit by: ThatT1Feeling
Book with confidence policy: https://www.britishairways.com/en-gb...ith-confidence
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
- Flights booked at any time for travel
14 March to 31 Mayfrom nowand 13 October 2020for journeys to be completed by 30 September 2022 can be converted into a voucher for use in a future booking to be used for journeys to be completed by 30 September 2023. .Existing bookings made before 3 March are also covered until 30 October 2020, - Holidays booked at any time for travel up to
31 May13 Octobersine die can be date-changed, or converted into a voucher for use in a future booking. - Holidays:
- If booking after 16 December 2021 date changes must be made, or vouchers requested a minimum of 28 days before departure date. ( https://www.britishairways.com/en-gb/information/incident/coronavirus/british-airways-holidays#howtochangeyourbooking )
- If booking after 11 June 2020 date changes must be made, or vouchers requested a minimum of three weeks before the original departure date.
- If you booked a package between 3 March and 11 June 2020 for travel up to 31 December 2020 48 hours’ notice applies and if travelling between 1 January and 30 August 2021 three weeks’ notice applies.
- Flight and holiday bookings made after 3 March can be converted into a voucher for use in a future booking for journeys to be completed by 30 September 2023.
- Flight and holiday bookings made for completion before 30 September 2022 have no change fee for changes of travel dates. New bookings for flights which do not complete by that date now attract change fees (unless fully flexible)
- Flight and holiday bookings to USA now being offered refund (0900 Sun 15 March) - see https://www.flyertalk.com/forum/32187403-post192.html
- You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price.
Book with confidence policy
#453
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
I suppose we’ll soon find out. I notice they haven’t extended the FTV option for October flights for bookings made prior to 3 March 2020. Seems very unfair to me given the continuing and expanding travel restrictions.
#454
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,827
There is a Sale on until 30 September, so that may explain why they are making any such announcement late in the day - they want to get the cash in now. As soon as they extend then cashflow would be paused. On the other hand if they don't offer something in this area they won't get many reservations made in October.
#455
Join Date: Jan 2010
Posts: 431
Hi everyone,
I’ve read and re-read the BA holidays t and c’s and only succeeded in confusing myself.
I’m looking to book a holiday to Cyprus for Christmas. Am I right in thinking if I do so, I can cancel completely and receive a voucher for the £350 deposit up until 3 weeks before? I could also change the dates and/or destination up until 3 weeks before?
After that time (and once full payment has been made) the only way to cancel or change would be if either countries government announce further restrictions such as quarantine etc. In this instance I would receive a credit voucher for the full balance.
I am getting confused as this is how I interpreted it and it all seemed straight forward, then further on the t and c’s it speaks about non refundable hotels etc and I would have a hotel included in the booking.
All of this makes me not want to bother but I would really love a trip away this year even with all the changes.
TIA.
I’ve read and re-read the BA holidays t and c’s and only succeeded in confusing myself.
I’m looking to book a holiday to Cyprus for Christmas. Am I right in thinking if I do so, I can cancel completely and receive a voucher for the £350 deposit up until 3 weeks before? I could also change the dates and/or destination up until 3 weeks before?
After that time (and once full payment has been made) the only way to cancel or change would be if either countries government announce further restrictions such as quarantine etc. In this instance I would receive a credit voucher for the full balance.
I am getting confused as this is how I interpreted it and it all seemed straight forward, then further on the t and c’s it speaks about non refundable hotels etc and I would have a hotel included in the booking.
All of this makes me not want to bother but I would really love a trip away this year even with all the changes.
TIA.
#456
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,827
The risk of self isolation is there, whatever you do and there is no clear end in sight for that. So you have to take that on since it could easily change after you arrive in Cyprus. I've also been advising against "maybe" bookings, due to all the uncertainties, with one exception, namely using Avios, since these have a lot of flexibility anyway. So if you were keen to get something in the diary, what I would suggest is an Avios booking to Cyprus and book your own hotel directly, whilst being very careful with the hotel in terms of what notice they need if you want to cancel. Many hotels are OK to take a cancellation even on the day of arrival.
#458
Join Date: Apr 2017
Location: ARN
Programs: Excecutive Club Bronze
Posts: 60
Hoping that someone can give advice?
I have a BA Holiday booking to Cancun in Nov, so far I've paid the deposit only. I looked at the prices now (I know you're not supposed to) and they are about $150 lower right now. How can I best take advantage of the lower price? If I call them and make a date change (my time is very flexible) I get a lower price, and I'm assuming a new date to pay in full? What happens to the money I "save" so to speak, will they come in a voucher or just be deducted from the final payment? The latter is what I want.
OR should I cancel altogether and then rebook right away?
Last but not least, what are the UK flyertalkers best guess if Cancun flights will really be back up in Nov? I've seen the map where it says from 17th Oct, 3 times a week. But can't find which 3 days a week? My flight will include ARN-LHR and then get to Gatwick for the Cancun flight. No quarantine for me, is that correct? Since I'm not staying in the UK only transiting (between airports but still).
I have a BA Holiday booking to Cancun in Nov, so far I've paid the deposit only. I looked at the prices now (I know you're not supposed to) and they are about $150 lower right now. How can I best take advantage of the lower price? If I call them and make a date change (my time is very flexible) I get a lower price, and I'm assuming a new date to pay in full? What happens to the money I "save" so to speak, will they come in a voucher or just be deducted from the final payment? The latter is what I want.
OR should I cancel altogether and then rebook right away?
Last but not least, what are the UK flyertalkers best guess if Cancun flights will really be back up in Nov? I've seen the map where it says from 17th Oct, 3 times a week. But can't find which 3 days a week? My flight will include ARN-LHR and then get to Gatwick for the Cancun flight. No quarantine for me, is that correct? Since I'm not staying in the UK only transiting (between airports but still).
#459
Join Date: Feb 2011
Posts: 373
Claiming voucher for inbound flight only
Hello all! I am planning on escaping the UK for my birthday. The plan is to fly EDI-LHR-GOT on 13/10, spend a few days there, then fly to Italy to be with my family, and then fly back to the UK via GOT on 23/10. It's possible/likely Sweden will lose its quarantine exemption (or that Scotland will be put into a second strict lockdown). In this case, I'd simply remain in Italy or fly back to the UK via somewhere else.
Would I be eligible to claim a voucher on the inbound GOT-LHR-EDI segment on 23/10 after having flown the outbound already? I can't seem to find any answer about it on ba.com.
Thank you!
Would I be eligible to claim a voucher on the inbound GOT-LHR-EDI segment on 23/10 after having flown the outbound already? I can't seem to find any answer about it on ba.com.
Thank you!
#460
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
Last but not least, what are the UK flyertalkers best guess if Cancun flights will really be back up in Nov? I've seen the map where it says from 17th Oct, 3 times a week. But can't find which 3 days a week? My flight will include ARN-LHR and then get to Gatwick for the Cancun flight. No quarantine for me, is that correct? Since I'm not staying in the UK only transiting (between airports but still).
#461
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,819
Hello all! I am planning on escaping the UK for my birthday. The plan is to fly EDI-LHR-GOT on 13/10, spend a few days there, then fly to Italy to be with my family, and then fly back to the UK via GOT on 23/10. It's possible/likely Sweden will lose its quarantine exemption (or that Scotland will be put into a second strict lockdown). In this case, I'd simply remain in Italy or fly back to the UK via somewhere else.
Would I be eligible to claim a voucher on the inbound GOT-LHR-EDI segment on 23/10 after having flown the outbound already? I can't seem to find any answer about it on ba.com.
Thank you!
Would I be eligible to claim a voucher on the inbound GOT-LHR-EDI segment on 23/10 after having flown the outbound already? I can't seem to find any answer about it on ba.com.
Thank you!
#462
Join Date: Apr 2020
Programs: BAEC Gold
Posts: 95
For those of you in a similar situation to me with October flights booked prior to March 2020 there may be good news coming if you do not wish to travel. I have noticed this morning that the change fees have been removed from my October flights but not November so let's hope the policy will shortly be extended at least until 31st October.
#464
Join Date: Aug 2015
Location: Cambridge UK
Programs: BA silver,
Posts: 254
For those of you in a similar situation to me with October flights booked prior to March 2020 there may be good news coming if you do not wish to travel. I have noticed this morning that the change fees have been removed from my October flights but not November so let's hope the policy will shortly be extended at least until 31st October.
#465
Join Date: Apr 2017
Location: ARN
Programs: Excecutive Club Bronze
Posts: 60
That ruins my trip, I have a flight on a Sat, it's the only one that matches a flight a from ARN. Now I have to alter it and spend a night at a Gatwick hotel.