Jan 5, 2019, 2:20 am
Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Jan 21, 2024, 12:25 pm
#1156
Join Date: Nov 2019
Location: Newcastle, UK
Programs: BAEC Gold, IHG Platinum, FlyingBlue Gold, Hilton Gold, Mucci des repas d'enfant
Posts: 2,813
If it makes anyone feel better, Air France has been a mess all day too. At the moment cannot log into anything … BA - we do not recognise those details, AF - sorry an unexpected technical error has occurred. Also, unsurprisingly, KLM with the same issue. Guess I should book a train 
Jan 21, 2024, 12:26 pm
#1157
Join Date: Jun 2023
Location: London - LHR
Programs: BA GGL, Hilton Honours Diamond
Posts: 347
This is a major disaster of BA. Not an issue, Bug or Glitch! Just a total @uck up!
An absolute failure. Can they not even have a RED FLAG Banner on BA.COM indicating they are having major IT Issues! Is that too much to ask.
An absolute failure. Can they not even have a RED FLAG Banner on BA.COM indicating they are having major IT Issues! Is that too much to ask.
Jan 21, 2024, 7:30 pm
#1161
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,947
Managed to OLCI for flight back although going to load BP then loads an incorrect mishmash of the two outbound flight BPs (EDI-LHR and LHR-PHX - seat numbers right but destinations mixed up) that I have to scroll past to get to the PHX-LHR one. EDI then not loading at all. You'd really have thought they've have sussed how to run OLCI by now...
Jan 21, 2024, 11:45 pm
#1163
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,610
Yesterday's screen after online check in .....
So you know exactly what to expect....
At what time
At which location
To use what
It is interesting to see the standard template.......
But it feels like a Dungeons & Dragons role playing game manual instruction .....
With touches of Cluedo the boardgame ....
Please go to the....,,,
Closes ..... minutes before departure
Check in kiosk where available, alternatively use a ......
Closes .... minutes before departure
You could fill in the blanks to make a funny story like we used to do when we were still kids ....
or out of boredom waiting at Prt a Manger at LCY for 3 hours with a hint stupidity .....
So you know exactly what to expect....
At what time
At which location
To use what
It is interesting to see the standard template.......
But it feels like a Dungeons & Dragons role playing game manual instruction .....
With touches of Cluedo the boardgame ....
Please go to the....,,,
Closes ..... minutes before departure
- ..............
Check in kiosk where available, alternatively use a ......
Closes .... minutes before departure
You could fill in the blanks to make a funny story like we used to do when we were still kids ....
or out of boredom waiting at Prt a Manger at LCY for 3 hours with a hint stupidity .....
Jan 22, 2024, 1:29 am
#1164
Join Date: Mar 2016
Location: Hampshire, UK & Bangor, N.I
Programs: BA Gold, Hyatt Globalist
Posts: 236
After maybe 20-30 attempts using my phone, my laptop differing IP addresses and browsers etc. managed to finally check in late last night for my flight this morning.
landed and now trying to do the same for my flight back tonight and back to square one.
So, were up to date 3 of continued IT issues?!
landed and now trying to do the same for my flight back tonight and back to square one.
So, were up to date 3 of continued IT issues?!
Jan 22, 2024, 4:20 am
#1166
Join Date: Dec 2016
Location: Hertfordshire
Programs: BA Gold, Accor Diamond, IHG Diamond
Posts: 557
ba.com completely down yet again for the third day on the trot.
Had a schedule change and the app doesnt even show its changed, just the new time as if Ive confirmed it (when I havent).
Absolute joke IT management!
Had a schedule change and the app doesnt even show its changed, just the new time as if Ive confirmed it (when I havent).
Absolute joke IT management!
Jan 22, 2024, 5:44 am
#1167
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,194
Yesterday, Mrs Tafflyer was unable to travel with me on our LGW-FAO. 2 Separate bookings. I wanted to cancel her flight 2 hours before to at least get the taxes returned but could not get through to the Gold line, my App was timing out and ba.com was giving an error. Check-in, lounge and gate agents could (or would) not help. And now I can join the hoards of displaced passengers calling the depleted service numbers to fight for the refund I am entitled but which most certainly all systems will refuse without override. Another shambles.
Jan 23, 2024, 2:07 am
#1169
Join Date: Feb 2002
Location: London. Or a plane.
Programs: "Only" 50,000 TPs until BA GGLfL
Posts: 2,781
Not sure if this a BA.com issue or a Companion Voucher issue: but there are a couple of destinations where attempting to book two passengers in Business with avios & the premium companion voucher BA.com returns regular U class availability (I've checked Expertflyer with a UK Point of Sale and there are plenty of I class seats on BA operated services). The destinations I've seen this issue for are PHX and LAS, but selecting LAX works fine to access I class.
Is this a BA.com issue and if I call BA the phone agents will be able to book me into UK PoS I class seats, or is this an known but unpublished limitation of the Premium Amex companion voucher's ability to access I class?
Is this a BA.com issue and if I call BA the phone agents will be able to book me into UK PoS I class seats, or is this an known but unpublished limitation of the Premium Amex companion voucher's ability to access I class?
Jan 23, 2024, 2:35 am
#1170
Join Date: Apr 2014
Programs: BA Exec Club Gold, Hilton Diamond, IHG Platinum, Marriott Bonvoy Platinum
Posts: 216
Yesterday, Mrs Tafflyer was unable to travel with me on our LGW-FAO. 2 Separate bookings. I wanted to cancel her flight 2 hours before to at least get the taxes returned but could not get through to the Gold line, my App was timing out and ba.com was giving an error. Check-in, lounge and gate agents could (or would) not help. And now I can join the hoards of displaced passengers calling the depleted service numbers to fight for the refund I am entitled but which most certainly all systems will refuse without override. Another shambles.