Jan 5, 2019, 2:20 am
Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Jan 25, 2024, 7:16 am
#1202
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,684
It doesn't log you out after 5 minutes either ... when you set up the access you 'trust your computer' and it leaves you logged in for longer .. I think it always used to log you out far too quickly .. so this seems an improvement
Jan 25, 2024, 7:26 am
#1203
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,105
Day one: I'm getting told i don't have permission to proceed in English and five other languages, for good measure. Irritating, but I'm somehow inured to the ways of BA. So....
Day two: ditto, and after switching browsers and clearing cookies I earn a variation on a theme: Our systems are not responding: please try later
I mean, do they realise they're losing business ?
Day two: ditto, and after switching browsers and clearing cookies I earn a variation on a theme: Our systems are not responding: please try later
I mean, do they realise they're losing business ?
Jan 25, 2024, 9:40 am
#1204
Join Date: Sep 2014
Location: DFW or GOT or...
Programs: BA Silver, Marriott GFL
Posts: 851
Yep, I'm off to try "another" UK-based airline. I've got to have a website I can search and find things through.
Not leaving BA, but expanding my horizons.
Life is an adventure
LcS
Not leaving BA, but expanding my horizons.
Life is an adventure
LcS
Jan 25, 2024, 12:22 pm
#1206
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,996
Even BA Holidays automated departure texts are now malfunctioning. "We attempted to text you this morning... but the text failed to deliver." Er, yes ... because I was in the air on the flight in the booking!
Jan 25, 2024, 1:23 pm
#1207
Join Date: Mar 2009
Programs: BAEC Gold; Le Club Accorhotels Plat; Marriott Gold
Posts: 372
I’m trying to book 2 holidays packages, go through to a page for payment, but instead it returns me back to the initial screen. I thought there is some sort of cookies related issue on my iPad, so switched to a PC, but the issue persisted. Anyone else experienced similar issue?
Jan 26, 2024, 2:15 am
#1210
Join Date: May 2016
Location: London
Programs: BA Gold, Accor Gold
Posts: 1,461
Can't check in to my flight, last night or this morning. The App shows it but won't let me click on the check-in banner. I think I checked in via mobile ba.com but have no idea as it didn't issue a BP.
It's getting worse, is end of days approaching for BA IT? Surely at some point everyone responsible gets sacked and they start again?
It's getting worse, is end of days approaching for BA IT? Surely at some point everyone responsible gets sacked and they start again?
Jan 26, 2024, 2:34 am
#1211
Join Date: Aug 2006
Location: Switzerland
Programs: BA Silver
Posts: 1,678
Unable to book with BA, I've just booked my annual CW trip to Asia with Cathay.
To be honest, despite less tier points (direct ex-EU rather than via LHR for 80 more), I was likely to pick Cathay anyway as BA's prices for routes via HK are very expensive.
I'm also booking direct with JAL for my inter-Asia flights rather than using Avios as I can't be bothered fighting the IT systems for the three tickets I need.
To be honest, despite less tier points (direct ex-EU rather than via LHR for 80 more), I was likely to pick Cathay anyway as BA's prices for routes via HK are very expensive.
I'm also booking direct with JAL for my inter-Asia flights rather than using Avios as I can't be bothered fighting the IT systems for the three tickets I need.
Jan 26, 2024, 3:55 am
#1213
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 3,037
I thought I'd resolved it by clicking the "Show and manage more flight details", and then "Show boarding pass", but I discovered (at the entrance to security) that the app had produced a boarding pass for a previous flight.
Jan 26, 2024, 4:41 am
#1214
Join Date: May 2016
Location: London
Programs: BA Gold, Accor Gold
Posts: 1,461
I can't get the check-in banner to respond, either.
I thought I'd resolved it by clicking the "Show and manage more flight details", and then "Show boarding pass", but I discovered (at the entrance to security) that the app had produced a boarding pass for a previous flight.
I thought I'd resolved it by clicking the "Show and manage more flight details", and then "Show boarding pass", but I discovered (at the entrance to security) that the app had produced a boarding pass for a previous flight.
I now have it, but christ, what a mess.