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Old Jan 5, 2019, 2:20 am
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Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
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Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]

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Old Jan 20, 2024, 3:40 am
  #1111  
 
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,608
Yes, there seems to be an outage!
ringingup is offline  
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Old Jan 20, 2024, 3:42 am
  #1112  
 
Join Date: Nov 2018
Location: London
Programs: BA Silver, Marriott Platinum, Hilton Silver, IHG Gold
Posts: 493
Email confirmation has now arrived thankfully. Just got to wait for this to stop so I can book my seats
Coffeemadman is offline  
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Old Jan 20, 2024, 3:51 am
  #1113  
 
Join Date: Aug 2006
Location: Switzerland
Programs: BA Silver
Posts: 1,678
Website is dead.

(Doctor: No, not dead, in a coma. Come back later.)
LCSinTexas likes this.
adrianlondon is offline  
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Old Jan 20, 2024, 3:52 am
  #1114  
 
Join Date: Jan 2007
Programs: BA SILVER
Posts: 49
Keeps crashing for me.
Does not matter which device I use

Sooooo frustrating
SAGAMAN is offline  
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Old Jan 20, 2024, 3:56 am
  #1115  
 
Join Date: Sep 2009
Posts: 1,035
Was working ok two hours ago but now kaput. Seems to be a proper outage as no devices or workarounds are working. Hopefully they get it back up in the next few hours.
CatchThePigeon is offline  
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Old Jan 20, 2024, 3:58 am
  #1116  
 
Join Date: Aug 2006
Location: Switzerland
Programs: BA Silver
Posts: 1,678
They'll get it working as soon as the flash sale is over
adrianlondon is offline  
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Old Jan 20, 2024, 4:51 am
  #1117  
 
Join Date: Nov 2010
Posts: 5,647
The apps not working either
rapidex is offline  
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Old Jan 20, 2024, 4:57 am
  #1118  
 
Join Date: Aug 2006
Location: Switzerland
Programs: BA Silver
Posts: 1,678
"British Airways website and app down - customers unable to check in and book flights"

https://news.sky.com/story/british-a...ights-13052158
adrianlondon is offline  
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Old Jan 20, 2024, 4:59 am
  #1119  
 
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,683
Looks partially back , website is loading .. though can't login or checkin .. can now login, but still no checkin .. can half checkin .. but now get this lovely retro message

We’re sorry, we cannot complete online check-in for your flight on this occasion.Please proceed to the airport with your required documentation (including any vaccination and Covid test certificates that are necessary) to check-in and collect your boarding pass.
The app (which was also flaky on Friday double issuing one boarding pass in my group and not issuing another ) giving a message about missing ticket numbers, but the booking is ticketed .. I assume it will fix itself, but seems to be slowing getting better
Last edited by EvilDoctorK; Jan 20, 2024 at 5:38 am
EvilDoctorK is offline  
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Old Jan 20, 2024, 6:21 am
  #1120  
 
Join Date: Jan 2004
Location: London, UK
Programs: BA Gold4life, ICH RA, Hyatt Gold and others
Posts: 711
My android BA app has been down since last Monday. My partners iPhone works just fine.
is there a big android upgrade going on?
Mutu is offline  
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Old Jan 20, 2024, 6:56 am
  #1121  
 
Join Date: Nov 2018
Location: London
Programs: BA Silver, Marriott Platinum, Hilton Silver, IHG Gold
Posts: 493
My app now sort of works, shows my flights, but I cant manage my bookings still.

I dont care what SkyNews report this isnt a 20 minute outage.
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Coffeemadman is offline  
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Old Jan 20, 2024, 7:05 am
  #1122  
 
Join Date: May 2016
Location: London
Programs: BA Gold, Accor Gold
Posts: 1,461
I've been able to check in for flights today, but that's about it. Every time I open the app I get the can't log on message.

It's like the good old days, is Senore Cruz back?
bhbloke is offline  
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Old Jan 20, 2024, 7:10 am
  #1123  
 
Join Date: Feb 2022
Location: Belfast - GB
Programs: BA Exec - BA GGL/CCR, UA Premier Platinum
Posts: 81
Anything but generating a boarding pass in the app is as far as I get on android. Staff at T5 were able to provide me printed copy within 30 seconds
AAL2887 is offline  
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Old Jan 20, 2024, 8:13 am
  #1124  
 
Join Date: Sep 2014
Posts: 118
The website and app have now crashed on me 3 times during payment
gordiegem is offline  
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Old Jan 20, 2024, 8:14 am
  #1125  
 
Join Date: Feb 2005
Location: London
Programs: BA Gold
Posts: 318
Here's a new one!

EDIflyer and Gastrocnemius like this.
mrandery is offline  
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