Jan 5, 2019, 2:20 am
Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Jan 4, 2024, 7:28 am
#1081
Join Date: Aug 2004
Programs: Meh
Posts: 2,636
But cannot access my booking. I am done with it and trying to make a change for today.
Error
- Sorry, something went wrong. Please try again or contact us.
Jan 9, 2024, 11:11 am
#1083
Join Date: Nov 2016
Posts: 713
quick update on this, after 3 more times of trying to book, I gave up
went and got some bits from Tesco and tried paying with my Amex , wouldnt do contactless nor being inserted , message saying invalid card
had another go at booking the same flight and hotel using Mastercard
bingo, all booked in 2 minutes
Jan 12, 2024, 8:56 am
#1086
Join Date: Jan 2018
Programs: Avios
Posts: 9
Two bits of BA website fun today:
1) If you login then make the mistake of at some point clicking on the BA logo on the homepage you get a nice error (happens reproducibly for me on multiple browsers):
2) If you try to use a Barclays upgrade voucher but aren't flying direct from London then it won't work...
The same search (with a voucher) works fine ex-LON and also works fine if searching for pure Avios redemption ex-EDI - they've just not coded it properly for the upgrade voucher. Sadly not a surprise.
1) If you login then make the mistake of at some point clicking on the BA logo on the homepage you get a nice error (happens reproducibly for me on multiple browsers):
2) If you try to use a Barclays upgrade voucher but aren't flying direct from London then it won't work...
The same search (with a voucher) works fine ex-LON and also works fine if searching for pure Avios redemption ex-EDI - they've just not coded it properly for the upgrade voucher. Sadly not a surprise.
Yes exactly the same here. I first had this issue with Barclays upgrade vouchers several months ago, and had to call to book. I have just tried to do another Barclays upgrade voucher today, and problem still exists. If the international flight starts from LON the availability comes up, but as soon as you try to start from a regional airport and connect in LON it says no availability. Have tried multiple different browsers and devices. Both myself and my husband's account have the same issue. Had to call to book - which itself was an ordeal (almost 1.5 hours) as the agent's system kept crashing, she had to keep putting me on hold for 10 minutes whilst she 'cleared her own cache and cookies'!!
Jan 12, 2024, 9:30 am
#1087
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Clestes du Nord-Pas-de-Calais
Posts: 2,351
Yes, yes and yes. Interestingly, I am receiving a bespoke service, as I do not get the same issue when logging in using my Silver partners credentials! On the same devices.
Jan 12, 2024, 11:20 am
#1088
Join Date: Jun 2014
Location: Leeds, UK
Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold
Posts: 1,115
Jan 12, 2024, 2:15 pm
#1089
Join Date: Nov 2019
Location: Newcastle, UK
Programs: BAEC GGL, IHG Platinum, FlyingBlue Gold, Hilton Diamond, Mucci des repas d'enfant
Posts: 3,077
A new one for me, trying to order from the high life cafe online for in flight delivery and you cannot enter the flight number when on ipad or iphone. A somewhat critical piece of information!
Jan 16, 2024, 9:42 am
#1091
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,433
I've been trying to check Avios flight availability all day today, but after starting the search for the route I am looking for I just keep getting:
Error
- There was a problem with your request, please try again later.
Jan 16, 2024, 9:54 am
#1092
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,294
Another data point is if you have a booking which is all on IB (so no BA flights) then you cannot see it in your account or even when using MMB. So much for IAG’s IT being joined up. 
Have to depend on Finnair and/or call up the BAEC to do anything.
Have to depend on Finnair and/or call up the BAEC to do anything.
Jan 16, 2024, 1:33 pm
#1095
Join Date: Aug 2014
Programs: BAEC Gold
Posts: 101
Unable to order food on my long haul flight LHR-DXB due to a "technical error". Been the case for the last week.
Also tried to upgrade from WT to WTP but I get an error stating that the price has changed and to press continue. Once I press continue, the same price is there and I can't upgrade.
Also tried to upgrade from WT to WTP but I get an error stating that the price has changed and to press continue. Once I press continue, the same price is there and I can't upgrade.