Jan 5, 2019, 2:20 am
Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Oct 25, 2023, 7:40 am
#1009
Join Date: Mar 2016
Location: Hampshire, UK & Bangor, N.I
Programs: BA Gold, Hyatt Globalist
Posts: 237
Maybe posted before, but this is a fantastically antagonising error message.
I don't care if you're 'busy'. I'd like to actually access my booking. You know the booking and service that we're paying for...
I don't care if you're 'busy'. I'd like to actually access my booking. You know the booking and service that we're paying for...
Oct 25, 2023, 7:43 am
#1010
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,696
Couldn't log into my wife's MMB at all..despite this she's already flown BRU to LHR this morning and now boarding LHR to MEX now. App also keeps saying it can't login.
Oct 25, 2023, 2:38 pm
#1011
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,696
Had a strange one..wife couldn't get into her booking..now when I try to log into mine (not logged in for days) it says access to booking restricted due to too many attempts to login. Very strange behavior
Oct 30, 2023, 5:47 pm
#1012
Join Date: Oct 2021
Location: London (ne Melbourne)
Programs: Qantas Platinum (Oneworld Emerald)
Posts: 1,040
Tonight's attempt to purchase a flight
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Nov 19, 2023, 4:07 am
#1013
Join Date: Nov 2023
Location: Auckland, New Zealand
Programs: Air New Zealand Gold Elite (Star Alliance Gold), British Airways Silver (OneWorld Sapphire)
Posts: 6
ADDDENDUM: *** P\ease ignore - I phoned BA and manually gave them my flight details over the phone ***
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Hey all, I've been trying to send in three boarding passes via the Supporting Documents webform to claim Tier Points and Avios from three MH flights (class Y stated on boarding passes). But the webform keeps giving me this error message "Sorry, there was a problem processing your request, please try again or call us". I don't really want to call them and spend hours. Is there a work around or is there an email for Silver members? Thanks in advance!
(Can't link the webform or post a screenshot as flyertalk won't let me till I've done 5 posts!)
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Hey all, I've been trying to send in three boarding passes via the Supporting Documents webform to claim Tier Points and Avios from three MH flights (class Y stated on boarding passes). But the webform keeps giving me this error message "Sorry, there was a problem processing your request, please try again or call us". I don't really want to call them and spend hours. Is there a work around or is there an email for Silver members? Thanks in advance!
(Can't link the webform or post a screenshot as flyertalk won't let me till I've done 5 posts!)
Last edited by dreamer2; Nov 19, 2023 at 6:12 pm
Nov 20, 2023, 6:02 am
#1014
Join Date: Sep 2014
Location: DFW or GOT or...
Programs: BA Silver, Marriott GFL
Posts: 851
Ah, another fun "feature" today.
Looking at my current trip, I am being advised that my next flight is on 19Nov, and the check-in for that flight starts on 24Nov. No matter if I clear cache, switch browsers, user the website or the app, use my mobile, my iPad or computer. And it still shows the old seat that I changed out of 23 hours before the flight yesterday.
What will they come up with next???
LcS
Looking at my current trip, I am being advised that my next flight is on 19Nov, and the check-in for that flight starts on 24Nov. No matter if I clear cache, switch browsers, user the website or the app, use my mobile, my iPad or computer. And it still shows the old seat that I changed out of 23 hours before the flight yesterday.
What will they come up with next???
LcS
Nov 20, 2023, 9:24 am
#1015
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,294
You have no recent transactions.
After the usual faffing about trying to get into my account… I go to look at my recent transactions and get a message saying ‘You have no recent transactions’. 
Actually BA I have MANY recent transactions, including tens of thousands of Avios and a few hundred Tier Points within the last month!
I know it is the usual BA IT problems but this is REALLY getting very tiring. Anybody else suffering this?
Actually BA I have MANY recent transactions, including tens of thousands of Avios and a few hundred Tier Points within the last month!
I know it is the usual BA IT problems but this is REALLY getting very tiring. Anybody else suffering this?
Last edited by golfmad; Nov 20, 2023 at 9:50 am Reason: Merged into main thread
Nov 20, 2023, 10:53 am
#1019
Join Date: Aug 2006
Location: Switzerland
Programs: BA Silver
Posts: 1,678
Nov 21, 2023, 4:04 am
#1020
Join Date: Jan 2010
Location: Ealing
Programs: Usual Amex Cent. GGL.
Posts: 1,514
Updating API
When I go into my account to update my passport details, submitting tells me "You are already logged in with a different accountYou will need to log out and log in again to access a different scheme."
Is there a trick?
Is there a trick?