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Old Jan 5, 2019, 2:20 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
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Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]

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Old Aug 25, 2020, 4:37 pm
  #406  
 
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
Avios Calculator and BA Timetables are down too.
BAeuro is offline  
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Old Aug 25, 2020, 4:44 pm
  #407  
 
Join Date: Jul 2007
Location: ATL
Programs: AA GLD Skymiles DM MM, a+ rewards lifetime elite, AS, Marriott plat, PC plat, HH gold
Posts: 1,276
AA is showing greatly reduced YQ and YR on BA aadvantage bookings , Business class

Your trip total

57,500 miles
+ $279.00
turkeyRIOO is offline  
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Old Aug 25, 2020, 4:51 pm
  #408  
 
Join Date: Jan 2010
Posts: 3,190
Originally Posted by turkeyRIOO
AA is showing greatly reduced YQ and YR on BA aadvantage bookings , Business class

Your trip total

57,500 miles
+ $279.00
Unfortunately, like a twonk, I accidentally let my AA miles expire. Oh well, lesson learned...

rb211.
RB211 is offline  
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Old Aug 25, 2020, 10:02 pm
  #409  
 
Join Date: May 2002
Location: Dallas, TX, USA, Puerto Vallarta, Mexico
Programs: Marriott Lifetime Titanium, AA Platinum
Posts: 38
Originally Posted by braiden9
When trying to load the Book with Avios page I am getting this error on 2 computers and my phone. Started about an hour ago. Anyone else getting this?

Sorry

Sorry, there seems to be a technical problem. Please try again in a few minutes, and please contact us if it still doesn't work.

We apologise for the inconvenience.
Home
I am having the exact same issue. I have tried for the last 3 hours and after I click on Book with Avios, I get the same error as others . Can everyone please call and/or tweet to British Airways that you are having an error trying to book a flight with Avios?
rmk1825 is offline  
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Old Aug 26, 2020, 1:06 am
  #410  
 
Join Date: Aug 2017
Location: London, UK
Posts: 250
I saw a few have flagged it to BA on Twitter already and BA keeps replying « we are not aware of any issue try again or call us ». Lol.
mrpacifist is offline  
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Old Aug 26, 2020, 1:44 am
  #411  
 
Join Date: Apr 2005
Posts: 54
Originally Posted by mrpacifist
I saw a few have flagged it to BA on Twitter already and BA keeps replying « we are not aware of any issue try again or call us ». Lol.
I've been getting the same error message since yesterday evening. Even for BA IT standards I was surprised to find it hadn't been fixed by this morning. I don't do Twitter but can see that people are telling them about it but just being batted off with 'there's no problem, try clearing your history'. I've messaged them through FB and suggested that someone try logging in as a customer and see for themselves rather than taking the word of the IT Department that there's no problem.
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Old Aug 26, 2020, 3:11 am
  #412  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,585
Still no Avios booking possible
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Old Aug 26, 2020, 11:22 am
  #413  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,585
Working now
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Old Aug 26, 2020, 2:46 pm
  #414  
 
Join Date: Sep 2010
Location: MIA and VRN
Programs: SEN LH Hyatt Globalist AA EXP
Posts: 612
Trying to transfer Avios from BA to IB, gives me this error:
Your session has timed out, please log in again
Su sesion ha caducado, por favor, acceda de nuevo
Ihre Sitzung ist abgelaufen, bitte melden Sie sich erneut
Votre session a expire, s'il vous plait vous connecter a nouveau
La sessione e scaduta, si prega di accedere di nuovo
afmiami is offline  
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Old Aug 26, 2020, 2:53 pm
  #415  
 
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,578
Originally Posted by afmiami
Trying to transfer Avios from BA to IB, gives me this error:
Your session has timed out, please log in again
Su sesion ha caducado, por favor, acceda de nuevo
Ihre Sitzung ist abgelaufen, bitte melden Sie sich erneut
Votre session a expire, s'il vous plait vous connecter a nouveau
La sessione e scaduta, si prega di accedere di nuovo
Use FireFox to do Combine my Avios; updates to Chrome have broken the bad session management BA/Iberia/Avios were using.

PS - Enjoy your 50% off IB redemption
afmiami likes this.
armouredant is offline  
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Old Aug 26, 2020, 3:23 pm
  #416  
 
Join Date: Sep 2010
Location: MIA and VRN
Programs: SEN LH Hyatt Globalist AA EXP
Posts: 612
Originally Posted by armouredant
Use FireFox to do Combine my Avios; updates to Chrome have broken the bad session management BA/Iberia/Avios were using.

PS - Enjoy your 50% off IB redemption
Thank you for the quick suggestion. using Firefox I bypassed the issue. However, once I entered both accounts, I've got this:

Combine my Avios was unsuccessful

You can't use Combine my Avios with this account. Please contact us

Weird as both accounts are in my name, both opened long time ago. Trying to call BA, on hold..
afmiami is offline  
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Old Aug 27, 2020, 1:58 am
  #417  
 
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,578
Originally Posted by afmiami
Thank you for the quick suggestion. using Firefox I bypassed the issue. However, once I entered both accounts, I've got this:

Combine my Avios was unsuccessful

You can't use Combine my Avios with this account. Please contact us

Weird as both accounts are in my name, both opened long time ago. Trying to call BA, on hold..
The account addresses must be identical, so you’ll need to make your IB address matches your BA account for the transfer then switch it to Spain for the discount.
armouredant is offline  
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Old Aug 28, 2020, 3:17 pm
  #418  
A13
 
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 489
Seat Map not loading on my SAN-LHR flight next April. (Tells me my already allocated seats but no map below to view/change)
I know its a club-suite 777. Outbound 789 is loading.
Any ideas? Known bug?
A13 is offline  
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Old Aug 29, 2020, 8:29 am
  #419  
 
Join Date: Sep 2014
Location: DFW or GOT or...
Programs: BA Silver, Marriott GFL
Posts: 822
Originally Posted by A13
Seat Map not loading on my SAN-LHR flight next April. (Tells me my already allocated seats but no map below to view/change)
I know its a club-suite 777. Outbound 789 is loading.
Any ideas? Known bug?
If you just want to see the layout and what seats are available, have you tried the ExpertFlyer SeatAlerts app?

LcS
LCSinTexas is offline  
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Old Sep 10, 2020, 4:29 am
  #420  
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Useful confirmation page
(MacOS 10.14.4 Safari 13.1.2)


vintagepilot is offline  
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