'A Very British Airline' : BA Documentary, airs BBC2 from Mon 2 June
Jun 9, 2014, 3:13 pm
#527
Join Date: Dec 2009
Location: Glasgow
Programs: BA Executive Club
Posts: 448
Could not believe a snapshot was issued for being late when they knew that the M25 was closed due to a lorry fire. The poor girl could have been stuck where she was for hours.
Do they want the trainees to live in a tent out the front of Waterside to ensure they arrive on time no matter what!! Grossly unfair.
Do they want the trainees to live in a tent out the front of Waterside to ensure they arrive on time no matter what!! Grossly unfair.
Jun 9, 2014, 3:14 pm
#528
Join Date: May 2010
Location: UK
Posts: 5,380
Jun 9, 2014, 3:15 pm
#529
Join Date: Mar 2004
Location: London, UK
Posts: 5,131
Yep, poor Jodi. This programme is becoming laughable. Do BA really think they offer anything near the ideal service they claim to hold these trainees to? The "disconnect" is quite scary. If only the average BA cabin crew had Jodi's enthusiasm and eagerness.
Jun 9, 2014, 3:19 pm
#530
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,692
I didn't think staff travel was allowed on CWLCY. I've also never been offered something to nibble on as I leave the gate.
I did wonder what WW did whilst flying though. Does he mingle round the cabins and talk to pax or help out with announcements or anything?
I did wonder what WW did whilst flying though. Does he mingle round the cabins and talk to pax or help out with announcements or anything?
Jun 9, 2014, 3:20 pm
#532
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,451
Agree with that. The whole CC training is seriously cringeworthy. How did BA let this go through/think this was a good idea?
Jun 9, 2014, 3:21 pm
#533
Join Date: Apr 2010
Location: East Anglia, England
Programs: BA Gold
Posts: 2,056
A few things I found funny. One, the description of New York having the highest concentration of billionaires and BA's premium cabins, and two the fine wines. The reasoning for the first point defeats the purpose of a premium cabin because those people probably fly in a private jet and not on BA or any other commercial airline. The premium wines discussion was just laughable because BA has some of the poorest selection of said wines (not that they are not drinkable).
Still, I enjoyed watching the second episode. Though I found the complete avoidance of why BA has taken so long to push deeper into China annoying.
H
Still, I enjoyed watching the second episode. Though I found the complete avoidance of why BA has taken so long to push deeper into China annoying.
H
Jun 9, 2014, 3:23 pm
#534
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,264
I think I;d have liked to have been served on a flight by Jodi - she was enthusiastic and would have been great with the passengers - unlike the young chap they sent to JFK who at times wasn;t using that oh so special 'premium' language and at times spoke worse English than Jodi.
Jun 9, 2014, 3:23 pm
#535
Join Date: Sep 2013
Location: Cambridge, UK
Programs: BA Exec, Amex Plat, CX Gold, etc.
Posts: 87
Yes. Having just started my flying 'career' and got silver in a few months, that whole thing has me rethinking this. BS, and completely the wrong thing to be focusing on.
Jun 9, 2014, 3:27 pm
#537
Join Date: Jul 2011
Programs: BAEC Gold, LH M&M Member
Posts: 2,705
Yes, living on past glories. They used to (20+ years ago) have an absolutely astonishing wine list, and cellar stocks with which to back it all up.
Jun 9, 2014, 3:30 pm
#538
Join Date: Mar 2010
Location: London
Programs: BAEC, AA, Emirates, Hilton, Hyatt, Taj Hotels
Posts: 2,358
It's a bit of an unfair question as JFK is only really catering for their evening flights so it's a bit more focussed.
Service definitely much better.
Food better too IMHO - nicer menu and they'll bring out snacks with your drinks outside the dining area. The main 'greeter' in the lounge is tremendous.
Wines, on the whole, are better at LHR. Better magazine selection at LHR.
Main downer is that if you want a shower (or spa treatment) you have to walk over to the main lounge complex (and it's not just next door).
Service definitely much better.
Food better too IMHO - nicer menu and they'll bring out snacks with your drinks outside the dining area. The main 'greeter' in the lounge is tremendous.
Wines, on the whole, are better at LHR. Better magazine selection at LHR.
Main downer is that if you want a shower (or spa treatment) you have to walk over to the main lounge complex (and it's not just next door).
Jun 9, 2014, 3:37 pm
#539
Join Date: Mar 2004
Location: London, UK
Posts: 5,131
yes and it the hypocrisy. Posh Alice got away with using 'full fat coke' which to me is worse than not having any lippy on or arriving late because of a traffic accident (no concern over the welfare of the 'delegate' just a 'your late and we don't care even though we know why')
I think I;d have liked to have been served on a flight by Jodi - she was enthusiastic and would have been great with the passengers - unlike the young chap they sent to JFK who at times wasn;t using that oh so special 'premium' language and at times spoke worse English than Jodi.
I think I;d have liked to have been served on a flight by Jodi - she was enthusiastic and would have been great with the passengers - unlike the young chap they sent to JFK who at times wasn;t using that oh so special 'premium' language and at times spoke worse English than Jodi.
Jun 9, 2014, 3:45 pm
#540
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,264
I like "full fat Coke" too, and neither Jodi's navet nor Alice's "poshness" bothers me as they both seemed "real" and both seemed to enjoy the role. But having flown BA premium cabins more times than I can now remember I do fear they are beginning to believe their own advertising hype...
The specifically let Alice off with saying it whereas another 'delegate' would have certainly got a snapshot. Alice was treated differently and that is just plain wrong.