Issues, bugs and glitches on ba.com website [2025] [Please keep thread clutter-free!]
Jan 26, 2025 | 1:58 pm
#166
Join Date: Jul 2016
Location: SoCal
Programs: IHG Diamond Amb, Marriott Gold, Hilton Gold, Delta Gold
Posts: 169
Trying to book either DUB-LHR-LAX or DUB-LHR-SAN with Avios, on flight selection the price (for 2) is 210,000 + $675; proceed to checkout, and the cash component changes to $1,000.
Any ideas, would call center be able to book with the $675 amount?
Any ideas, would call center be able to book with the $675 amount?
Jan 26, 2025 | 2:37 pm
#167
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver previous awards - Gold 13, Silver 7, Bronze 4.
Posts: 7,683
Last edited by BA or bust; Jan 27, 2025 at 5:22 am Reason: typo
Jan 27, 2025 | 5:30 am
#169
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver previous awards - Gold 13, Silver 7, Bronze 4.
Posts: 7,683
Jan 27, 2025 | 6:29 am
#170
Join Date: Jan 2019
Location: HAM
Programs: BA Gold (OWE), AY Plat (OWE), LH SEN (*G), A3*G, IHG Diamond
Posts: 602
BA further attempting to prevent me from spending all my avios by refusing to allow me to select more than one adult for a redemption search. Been like this for weeks via Safari.
Finally managed to log on via Firefox after many tantrums due to 'suspicious activity' (i.e. multiple attempts to log on from the same IP address presumably.
Finally managed to log on via Firefox after many tantrums due to 'suspicious activity' (i.e. multiple attempts to log on from the same IP address presumably.
Eventually used my work notebook with Windows and Chrome to get flights booked.
Jan 27, 2025 | 4:54 pm
#171
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Gold - IHG Platinum - HHonors Diamond - Virgin/SkyTeam Gold / Hillman Imp
Posts: 2,287
Been having problems for last couple of days accessing bookings and account on App.
Tried all the usual, clearing cache, uninstalling etc. but no luck.
Can't even access MMB, get error too on Firefox & Edge even on laptop!
Tried all the usual, clearing cache, uninstalling etc. but no luck.
Can't even access MMB, get error too on Firefox & Edge even on laptop!
Jan 27, 2025 | 10:34 pm
#172
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Gold - IHG Platinum - HHonors Diamond - Virgin/SkyTeam Gold / Hillman Imp
Posts: 2,287
Looks like my next booking is messing up the App and online MMB.
Checked it on other folks devices and even though they can access their own bookings etc. as soon as we try my booking we get the error, strange one!
Checked it on other folks devices and even though they can access their own bookings etc. as soon as we try my booking we get the error, strange one!
Jan 28, 2025 | 2:01 am
#173
Join Date: Aug 2016
Posts: 138
I just bought a ticket on the new BA site and status benefits for seat selection only removes the seat selection fees right at the very end of the process? No mention of "hello, you're silver/gold/unobtainium so you don't pay seat fees" either. I wonder if this was even beta tested with people actually buying tickets first.
Jan 28, 2025 | 2:11 am
#174
Join Date: Nov 2021
Programs: BAEC
Posts: 432
I just bought a ticket on the new BA site and status benefits for seat selection only removes the seat selection fees right at the very end of the process? No mention of "hello, you're silver/gold/unobtainium so you don't pay seat fees" either. I wonder if this was even beta tested with people actually buying tickets first.
Jan 28, 2025 | 2:15 am
#175
FlyerTalk Posting Legend and Ambassador: The British Airways Club
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, HH Diamond
Posts: 48,150
Jan 29, 2025 | 4:51 am
#176
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Gold - IHG Platinum - HHonors Diamond - Virgin/SkyTeam Gold / Hillman Imp
Posts: 2,287
Just asked BA about my booking as simply cannot access on any computer or browser and got the below response!
- Thank you for waiting. I can see the same error for this on BA.COM.
We have already highlighted this to the IT team and they will be sorting it soon. - This is being experienced with many passengers at the moment.
Jan 29, 2025 | 5:00 am
#177
FlyerTalk Posting Legend and Ambassador: The British Airways Club
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, HH Diamond
Posts: 48,150
Jan 29, 2025 | 5:06 am
#178
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Gold - IHG Platinum - HHonors Diamond - Virgin/SkyTeam Gold / Hillman Imp
Posts: 2,287
Jan 29, 2025 | 10:57 am
#180
Join Date: Jun 2024
Location: London
Programs: BAC Gold, A3 Gold, SK Gold
Posts: 609
The worst thing for me is the price discrepancies. People can find themselves seriouly overpaying or/and not getting the fare bucket they paid and it would be practically impossible to challenge it afterwards.