FlyerTalk Forums - View Single Post - Issues, bugs and glitches on ba.com website [2025] [Please keep thread clutter-free!]
Old Jan 26, 2025 | 2:37 pm
  #167  
BA or bust
10 Countries Visited
2M
50 Countries Visited
20 Years on Site
 
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver– previous awards - Gold 13, Silver 7, Bronze 4.
Posts: 7,683
Originally Posted by BA or bust
Trying to change date on an Avios booking. Goes all the way through to the payment page. After it looks like it has been approved by Amex (BA being on my safe list) it then says it is not possible to do this online and I have to call!
So I call and after quite a wait to get through on the Gold line it then takes over half an hour to get the details in the system and process the payment due to the agent having ‘system issues’. Double

Last edited by BA or bust; Jan 27, 2025 at 5:22 am Reason: typo
BA or bust is offline