Issues, bugs and glitches on ba.com website [2025] [Please keep thread clutter-free!]
Jan 17, 2025 | 10:26 am
#92
Join Date: Nov 2019
Location: Newcastle, UK
Programs: BAC GGL, FB Plat, *A Sen, IHG Plat, ITAExec, Hilton Diamond, Radisson VIP, Mucci des repas d'enfant
Posts: 7,783
Just tried to apply a GUF to an existing booking - no go, agents can see bookings but not amend them. Chatting away whilst we wait and they had nothing at all working but supposedly slowly coming back online.
Jan 17, 2025 | 10:52 am
#95
Join Date: Apr 2014
Programs: BAC Gold. Hilton Gold (downgraded, sob!)
Posts: 737
Luckily, I'd already checked in this morning for a flight tomorrow - the current outage is typical rather than being an isolated incident which is why I always check in at the first available opportunity as it's not worth leaving it to chance. At 15:48 this afternoon, BA emailed me with one of their ridiculous surveys that they never take any notice of asking for my opinion of them. Given that they never take any notice, I was very honest and made it clear that every stage of any engagement with them is absolutely tortuous. Given that every answer was negative, it made me feel quite relieved and thankful that they're divorcing me. What an absolute mess of an airline and a complete embarrassment for this country.
Last edited by PlaneSpeaking; Jan 17, 2025 at 11:11 am Reason: spelling!
Jan 17, 2025 | 11:03 am
#97
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson VIP, FB Gold, LH Sen, Hertz Gold
Posts: 6,471
Jan 17, 2025 | 11:05 am
#98
Join Date: Aug 2005
Location: FLL
Programs: UA Gold 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 7,663
New UI has my membership details correct but 0 upcoming trips. Yesterday it correctly showed 3 (on partner airlines, booked via Avios). Hmmmm.... new site seems faster, though.
Edit: Book with Avios gives a 404.
#WhyDoesBAGoLiveOnFridays
Agreed.
Edit: Book with Avios gives a 404.
#WhyDoesBAGoLiveOnFridays
Agreed.
Jan 17, 2025 | 11:07 am
#99
Join Date: Jan 2007
Location: London
Programs: BAC
Posts: 40
Mine also shows Gold instead of GGL and also a lower TP and Avios amount from about 1 month ago (that does not correspond with having been Gold at that point in time). Most commonly loads when I first access the mobile web browser and then reverts to old UI and numbers and status are correct.
Jan 17, 2025 | 11:09 am
#100
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD RIP, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 6,335
Jan 17, 2025 | 11:11 am
#101
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 9,221
It seems faster coz it is not actually reading any of your information
Jan 17, 2025 | 11:15 am
#102
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Diamond Elite, BA Nothing
Posts: 8,898
Just tried to view my existing bookings and just repeatedly get this:
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
Is there any end to BA's IT disasters? The App won't let me log in at all since 14:00 today
Jan 17, 2025 | 11:16 am
#103
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD RIP, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 6,335
Jan 17, 2025 | 11:35 am
#104
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,825
I am now getting a near-normal-for-BA service. This did track fairly well here:
https://downdetector.co.uk/status/british-airways/
https://downdetector.co.uk/status/british-airways/
Jan 17, 2025 | 11:39 am
#105
Join Date: Sep 2009
Location: Cambridge, UK
Programs: BAEC Silver, IHG Platinum
Posts: 1,447