Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Aug 3, 2021, 12:47 pm
#631
Join Date: Sep 2016
Posts: 27
Amex Biz Plat. Complained about the fee not making sense for my business over the next year, they offered $300 off.
I got busy, forgot the chat and got logged out before I could respond. I started a new chat and asked if they could read the chat log about cancelling the card. The rep took 15 minutes “looking for my offer”, and sent an offer for the full $595 off! No mention of the $300 prior offer, no haggling on my end.
Obviously I took it. New account in its second year, ~$15k spend, maybe $20k spend on my other Amex cards this past year.
I got busy, forgot the chat and got logged out before I could respond. I started a new chat and asked if they could read the chat log about cancelling the card. The rep took 15 minutes “looking for my offer”, and sent an offer for the full $595 off! No mention of the $300 prior offer, no haggling on my end.
Obviously I took it. New account in its second year, ~$15k spend, maybe $20k spend on my other Amex cards this past year.
Aug 3, 2021, 4:25 pm
#632
Join Date: Apr 2015
Posts: 83
Schwab Platinum 3rd renewal. Was not offered anything the last few years and the last two times in the last four months I tried for something.
Final try August 3, 2021.
The retention specialist reiterated the benefits of the card and that I could get over $1,100 in annual benefits.
I told them I only value the Priority Pass membership, airline credit (but not at face value), uber credits (but not at face value), saks credit (but not at face value). I have no use for all the other ones offered by the card because my travel has changed drastically. (I think there's a few more benefits I could use but could not remember them during the chat.)
He then went over the "new benefits." I told them they are totally useless for me.
Was offered 55,000 Membership Rewards® points after you spend $4,000 or more on purchases on your Platinum card account within 3 months of accepting this offer.
Decline the offer as I am already trying to meet minimum spend on three cards.
I flat out told him "No, thank you. I don't want it."
And asked if there's any other offer.
Was offered $550 statement credit after you spend $4,000 or more on purchases on your Platinum Card account within 3 months of accepting this offer.
I told him that's worse than the first offer.
There was no other offer and the card was closed.
Final try August 3, 2021.
The retention specialist reiterated the benefits of the card and that I could get over $1,100 in annual benefits.
I told them I only value the Priority Pass membership, airline credit (but not at face value), uber credits (but not at face value), saks credit (but not at face value). I have no use for all the other ones offered by the card because my travel has changed drastically. (I think there's a few more benefits I could use but could not remember them during the chat.)
He then went over the "new benefits." I told them they are totally useless for me.
Was offered 55,000 Membership Rewards® points after you spend $4,000 or more on purchases on your Platinum card account within 3 months of accepting this offer.
Decline the offer as I am already trying to meet minimum spend on three cards.
I flat out told him "No, thank you. I don't want it."
And asked if there's any other offer.
Was offered $550 statement credit after you spend $4,000 or more on purchases on your Platinum Card account within 3 months of accepting this offer.
I told him that's worse than the first offer.
There was no other offer and the card was closed.
Aug 3, 2021, 4:32 pm
#633
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
Schwab Platinum 3rd renewal. Was not offered anything the last few years and the last two times in the last four months I tried for something.
Final try August 3, 2021.
The retention specialist reiterated the benefits of the card and that I could get over $1,100 in annual benefits.
I told them I only value the Priority Pass membership, airline credit (but not at face value), uber credits (but not at face value), saks credit (but not at face value). I have no use for all the other ones offered by the card because my travel has changed drastically. (I think there's a few more benefits I could use but could not remember them during the chat.)
He then went over the "new benefits." I told them they are totally useless for me.
Was offered 55,000 Membership Rewards® points after you spend $4,000 or more on purchases on your Platinum card account within 3 months of accepting this offer.
Decline the offer as I am already trying to meet minimum spend on three cards.
I flat out told him "No, thank you. I don't want it."
And asked if there's any other offer.
Was offered $550 statement credit after you spend $4,000 or more on purchases on your Platinum Card account within 3 months of accepting this offer.
I told him that's worse than the first offer.
There was no other offer and the card was closed.
Final try August 3, 2021.
The retention specialist reiterated the benefits of the card and that I could get over $1,100 in annual benefits.
I told them I only value the Priority Pass membership, airline credit (but not at face value), uber credits (but not at face value), saks credit (but not at face value). I have no use for all the other ones offered by the card because my travel has changed drastically. (I think there's a few more benefits I could use but could not remember them during the chat.)
He then went over the "new benefits." I told them they are totally useless for me.
Was offered 55,000 Membership Rewards® points after you spend $4,000 or more on purchases on your Platinum card account within 3 months of accepting this offer.
Decline the offer as I am already trying to meet minimum spend on three cards.
I flat out told him "No, thank you. I don't want it."
And asked if there's any other offer.
Was offered $550 statement credit after you spend $4,000 or more on purchases on your Platinum Card account within 3 months of accepting this offer.
I told him that's worse than the first offer.
There was no other offer and the card was closed.
Aug 3, 2021, 4:52 pm
#634
Join Date: Apr 2015
Posts: 83
I mentioned in my post that I'm already doing minimum spend on the three cards. I can't spendd another $4k in 3 months because I don't have access to manufactured spending of any kind. It would have to be all regular spend.
Aug 4, 2021, 2:01 pm
#635
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
Business Gold Rewards Card - $175 annual fee posted on current statement. I called and was offered $100 statement credit up front and an additional $200 credit if I spend $4k within 3 months. If I don't spend it I still get the initial $100 so I took it, but I think I have enough shipping charges (which is my 3x category) to cover $4k over the next 3 months.
Aug 4, 2021, 6:16 pm
#636
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Business Platinum - Chat - $595 refund - no requirments
Aug 5, 2021, 9:05 am
#637
Join Date: Mar 2008
Posts: 1,536
Post 13-months retention offers?
Has anyone actually been able to get a retention offer post 13-months?
In other words, let's say you received an officer in 8/20 when the AF hit. So your fee hits 8/21, but you're 12 months, so you would have to wait until like 9/21.
Does Amex actually grant anything, or do they know they have your AF already and won' refund it, so no soup for you?
In other words, let's say you received an officer in 8/20 when the AF hit. So your fee hits 8/21, but you're 12 months, so you would have to wait until like 9/21.
Does Amex actually grant anything, or do they know they have your AF already and won' refund it, so no soup for you?
Aug 5, 2021, 11:13 am
#638
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Has anyone actually been able to get a retention offer post 13-months?
In other words, let's say you received an officer in 8/20 when the AF hit. So your fee hits 8/21, but you're 12 months, so you would have to wait until like 9/21.
Does Amex actually grant anything, or do they know they have your AF already and won' refund it, so no soup for you?
In other words, let's say you received an officer in 8/20 when the AF hit. So your fee hits 8/21, but you're 12 months, so you would have to wait until like 9/21.
Does Amex actually grant anything, or do they know they have your AF already and won' refund it, so no soup for you?
Aug 5, 2021, 12:59 pm
#639
Join Date: Sep 2004
Posts: 215
Business platinum, offered $595 credit to offset annual fee. Card open less than an year with annual fee coming up due in 2 weeks.
Aug 6, 2021, 6:51 am
#641
Join Date: May 2015
Posts: 78
Amex Gold, open for five years (originally premiere rewards gold), about $17k spend in last 12 months. Also have new personal Platinum and Everyday card. Offered 30k points, no spend. Took the offer.
Aug 6, 2021, 10:16 am
#643
Join Date: Jul 2005
Location: SFO/SEA
Programs: Amex Biz Cent, Marriott LTP, Avis PC, Hilton Owners Diamond, AS MVP
Posts: 3,380
You're out of the grace period for a refund but you're always able to downgrade (if that's an option for your card) for a prorated refund. But regardless, my personal experience has been that the refundability of the AF makes no different to the retention offer - it's moreso driven by their other internal cadences (13 months between offers, etc)
Aug 6, 2021, 12:25 pm
#644
Join Date: Mar 2008
Posts: 1,536
You're out of the grace period for a refund but you're always able to downgrade (if that's an option for your card) for a prorated refund. But regardless, my personal experience has been that the refundability of the AF makes no different to the retention offer - it's moreso driven by their other internal cadences (13 months between offers, etc)
I'll post back next month (?) since my Amex Delta Skymiles Platinum fee hit in July and my payment is due in August. I'll have to wait until September 22 or thereabouts to find out about an other retention offer.
Aug 7, 2021, 9:14 am
#645
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
They say you only have 30 days after posting. I just got one at 58 days past posting and offered one for a card with fee posted in March. YMMV