Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Jul 21, 2021, 1:26 pm
#601
Join Date: Dec 2007
Posts: 121
I chatted in about my Schwab Platinum I have had for a few years today. 60k MR for $4k spend in 3m! I also qualify for a $200/year credit for my holdings at Schwab. At $550 - $200 = $350, I would have kept it in any situation. I believe I got a bonus last year as well on this card? They seem to doing aggressive retentions. I complained about the removal of guest privileges at Centurion lounges, impending fee increase, and the fact I also have the business card. I suspect in 2022 they will really see the departures due to the new fee, so perhaps we have another year of bonuses?
Jul 21, 2021, 2:24 pm
#603
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
Between the fee increase and possible renewed travel disruptions/distancing due to the Delta variant and general waning vaccine protection (new preliminary study published today), I also think we may see some more temporary perks thrown at us.
Jul 21, 2021, 7:17 pm
#604
Join Date: Apr 2015
Posts: 83
Blue Business Plus - no retention via chat
Schwab Platinum - no retention via chat; had since August, 2018 and never got retention.
Did not cancel either.
Disappointing as I got 30,000 each on both my Gold cards a few months back.
Schwab Platinum - no retention via chat; had since August, 2018 and never got retention.
Did not cancel either.
Disappointing as I got 30,000 each on both my Gold cards a few months back.
Jul 21, 2021, 8:19 pm
#605
Join Date: May 2018
Location: Sea
Posts: 35
Biz Platinum 3 yrs, chatted first but they said I had to call the retention line. Called and was offered $300 statement credit, accepted it.
Jul 21, 2021, 9:19 pm
#607
Join Date: Dec 2016
Location: Plainfield, IN
Programs: IHG Platinum / HHonors Diamond / Hyatt Globalist / AA EX Platinum
Posts: 200
Jul 22, 2021, 8:31 am
#609
Join Date: Jul 2001
Location: Phoenix, AZ
Posts: 77
Personal Plat - called number on the back of the card
60,000 MR points with $4000 spend over 3 months
60,000 MR points with $4000 spend over 3 months
Jul 22, 2021, 9:10 am
#610
Join Date: Jul 2010
Posts: 1,224
AMEX Platinum Schwab - first renewal - got the song and dance via web chat - initially got 30K MR for no spend - requested higher offer - got $400 statement credit after $3,000 spend
Accepted the 30K offer since I didn't want to do the chat again
Accepted the 30K offer since I didn't want to do the chat again
Jul 22, 2021, 5:44 pm
#611
Join Date: Mar 2019
Posts: 8
Retention phone line offer was $150, no spend requirement, keep card for 12 mos. I accepted.
Works for us, I referred my SO to open an AMEX Gold, he'll get 75k pts in 3 mos spending $4k. I got 15k pts for the referral. We'll now have the AMEX Gold and Platinum for a combined $650 annual fee and 90k points till July 2022. Then...we'll reevaluate the perks of Platinum.
Works for us, I referred my SO to open an AMEX Gold, he'll get 75k pts in 3 mos spending $4k. I got 15k pts for the referral. We'll now have the AMEX Gold and Platinum for a combined $650 annual fee and 90k points till July 2022. Then...we'll reevaluate the perks of Platinum.
Jul 22, 2021, 10:34 pm
#612
Join Date: Mar 2016
Location: Earth
Programs: Couch Elite
Posts: 5
Possibly checked in too early (1 week prior to annual fees hitting), so declined all but was honestly taken aback after seeing all the data points. I hold both the CS and Vanilla platinum, so not sure if that played a role.
CS Platinum: First renewal, $11k spend last year - NO offers
Vanilla Platinum: 2nd renewal, received retention (small 20k MR) last year, $14k spend Y1, $4k spend Y2 - $150 Statement credit
Gold: 3rd renewal, NO retentions received, $4k spend/year - NO offers
Reasons Given for Platinum:
- New credits worthless to me (Entertainment/Equinox)
- Travels credit difficult to use compared to competitors + Crowded lounges
- CS Invest Devaluation
Reasons Given for Gold:
- Annual fee not competitive with other cards in my portfolio with equal benefits
I am very surprised at the Gold based on the history of no retention offers as well as the CS platinum. I was originally planning on keeping one of the Platinums, but now both will be canceled unless there is a significant increase when I try again post annual fee hitting
CS Platinum: First renewal, $11k spend last year - NO offers
Vanilla Platinum: 2nd renewal, received retention (small 20k MR) last year, $14k spend Y1, $4k spend Y2 - $150 Statement credit
Gold: 3rd renewal, NO retentions received, $4k spend/year - NO offers
Reasons Given for Platinum:
- New credits worthless to me (Entertainment/Equinox)
- Travels credit difficult to use compared to competitors + Crowded lounges
- CS Invest Devaluation
Reasons Given for Gold:
- Annual fee not competitive with other cards in my portfolio with equal benefits
I am very surprised at the Gold based on the history of no retention offers as well as the CS platinum. I was originally planning on keeping one of the Platinums, but now both will be canceled unless there is a significant increase when I try again post annual fee hitting
Jul 24, 2021, 8:48 am
#613
Join Date: Jul 2010
Posts: 1,224
AMEX pumping out the retention offers - my offer already posted to my account
Jul 24, 2021, 1:34 pm
#614
Join Date: Feb 2012
Posts: 4,477
Some of my offers posted promptly, others take a long time. An upgrade from Green to Gold was in May, but AmEx is only giving me the "8 to 12 weeks" line.
Jul 25, 2021, 12:36 pm
#615
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,220
Schwab Plat renewal came up recently - offered 55k points for $4k spend.
