Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Sep 24, 2021, 3:09 pm
#751
Join Date: Jul 2016
Posts: 50
AMEX Hilton Aspire, 3rd year
HILTON AMEX ASPIRE 3rd year
2021
used chat feature--very slow. Was told I was given 15k points in 2020, so no points for 2021.
used chat again--again told no points, got in 2020
used chat again, was going to close card---seriously was, was then offered $50 to keep open. Kept open.
2021
used chat feature--very slow. Was told I was given 15k points in 2020, so no points for 2021.
used chat again--again told no points, got in 2020
used chat again, was going to close card---seriously was, was then offered $50 to keep open. Kept open.
Sep 24, 2021, 3:10 pm
#752
Join Date: Jul 2016
Posts: 50
Bonvoy personal
Amex BONVOY/SPG Personal---5TH YEAR OF MEMBERSHIP
2021
used chat feature-no points
used chat feature-no offers
used chat said was going to close--tried hard, no offers--kept card due to dining credits
2021
used chat feature-no points
used chat feature-no offers
used chat said was going to close--tried hard, no offers--kept card due to dining credits
Sep 25, 2021, 10:17 am
#753
Join Date: Jul 2010
Location: 718
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 967
hilton aspire (2nd anniversary)
accepted 10k hilton pts offer
accepted 10k hilton pts offer
Sep 26, 2021, 4:31 pm
#754
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA EP, UA Silver
Posts: 743
Sep 27, 2021, 8:20 am
#755
Join Date: Jan 2021
Programs: Hyatt Globalist (Full), Marriott Titanium, IHG Spire, Wyndham DIA, Hilton Gold, AA EXP
Posts: 701
Personal Platinum: offered 55,000 points for $4,000 spend in 3 months.
Used chat, got transferred to a retention specialist and was asked a few questions like what I liked about this card etc. AF posted about a week ago.
Used chat, got transferred to a retention specialist and was asked a few questions like what I liked about this card etc. AF posted about a week ago.
Sep 27, 2021, 9:42 am
#756
Join Date: Aug 2012
Posts: 544
Personal Platinum -- got offer for 20K points in 2020, so no offer this year. Closed card.
Sep 27, 2021, 10:01 am
#757
Join Date: Aug 2012
Posts: 544
Business Platinum -- got offer for $595 credit (i.e., the amount of the annual fee). Accepted.
Sep 27, 2021, 12:17 pm
#758
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
What was your spend in the last year and was it offered before or after the annual fee hit
Sep 27, 2021, 2:35 pm
#759
Join Date: Mar 2014
Posts: 108
Bonvoy Brilliant Personal offer
60,000 points - no spend. 3rd year with the card and I haven't requested a retention offer before (but have many, many of them on other amex cards). Decent monthly spend but rep specifically mentioned my long years as a member as a reason for the retention (not sure if that's really true but whatever). Accepted it.
Sep 27, 2021, 2:45 pm
#760
Join Date: Jan 2021
Programs: Hyatt Globalist (Full), Marriott Titanium, IHG Spire, Wyndham DIA, Hilton Gold, AA EXP
Posts: 701
Sep 27, 2021, 2:54 pm
#761
Join Date: Apr 2019
Posts: 3
Called the retention phone number listed here during business hours today (Monday) for Blue Cash Preferred. Told rep that I was considering cancelling due to the AF, and they set me up with a $100 statement credit after $3k spend in 90 days. Under $100 spent in the last 3ish months, probably 6-7k spend since the AF posted 10 months ago
Sep 28, 2021, 9:33 am
#762
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 619
Unlike most of you, I don't regularly call in for retention offers - I only call in when I've decided the card doesn't make sense for me anymore given the benefits. I have a business and personal Platinum and there's just no reason for me to keep both this year, since most airlines are no longer charging change fees (I never buy basic economy) and I don't check baggage, etc., I don't use the 35% points thing since I keep my points around for short-haul Delta (often a good deal unlike business class or international).
Called in, explained, she said due to my loyalty and having multiple cards with them, they were able to offer me a full statement credit for the annual fee. Which is great, so I used it and will keep the card for one more year.
Mentioned to the CSR that there aren't many benefits that are really unique to the Business Platinum anymore and she said she couldn't tell me details but there were good things coming in a few months. Take that for what it's worth...
Called in, explained, she said due to my loyalty and having multiple cards with them, they were able to offer me a full statement credit for the annual fee. Which is great, so I used it and will keep the card for one more year.
Mentioned to the CSR that there aren't many benefits that are really unique to the Business Platinum anymore and she said she couldn't tell me details but there were good things coming in a few months. Take that for what it's worth...
Sep 29, 2021, 11:24 am
#763
Join Date: Dec 2017
Programs: Delta, United
Posts: 38
Bonvoy Brilliant - 60K points with no spend. Took It
Sep 30, 2021, 2:32 pm
#764
Join Date: Jul 2015
Posts: 1,028
Regular Plat - 10 year member. Got offered $650 or 60k points for $4k spend in 90 days. Took the offer for points.
Oct 2, 2021, 3:54 am
#765
Join Date: Oct 2021
Posts: 2
Personal platinum 55k retention offer
Personal platinum card holder. Been a member for 7 years. Held the card for 22 months. Spend of $40k per year. Got offered 55k points with $4k spend in 3 months and I accepted. Initiated chat in app today (10/1/2021), about 2 months before my AF will be posted.
Hope this information helps.
Hope this information helps.