Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Sep 3, 2021, 12:51 pm
#706
Join Date: Nov 2007
Location: PHX
Posts: 4,787
ikar I posted a datapoint above (688) but, I recently requested a retention through chat and received it posted to my account in less than 24 hours.
Sep 3, 2021, 9:44 pm
#707
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,061
Honors!
Sep 4, 2021, 11:39 am
#708
Join Date: Aug 2019
Posts: 405
Does spending from AU's count or it has to be spend from the main account? I chat with AMEX rep, they said AUs spending does not count toward the threshold.
Sep 8, 2021, 10:40 am
#710
Join Date: Nov 2016
Location: SEA
Programs: DL DM
Posts: 290
Called regarding my Platinum cards:
Vanilla Platinum
Open since November 2020. Was offered a $150 statement credit, or $400 or 40K points with $3000 spend.
Charles Schwab
Open since January 2018, last accepted an offer January 2020. Was offered 40K points with $3000 spend. Didn't ask about others.
Decided to hold off on accepting either offer, since I have a few months to decide. Scrolling up this thread it seems like offers have ranged from 40k-60K points with $3k spend recently, so I will check again closer to when the AF posts.
Vanilla Platinum
Open since November 2020. Was offered a $150 statement credit, or $400 or 40K points with $3000 spend.
Charles Schwab
Open since January 2018, last accepted an offer January 2020. Was offered 40K points with $3000 spend. Didn't ask about others.
Decided to hold off on accepting either offer, since I have a few months to decide. Scrolling up this thread it seems like offers have ranged from 40k-60K points with $3k spend recently, so I will check again closer to when the AF posts.
Sep 8, 2021, 4:25 pm
#711
Join Date: Feb 2012
Posts: 4,477
Your early offers must be discounted by you being eligible for retention two years in a row. That's something to keep in mind, if you plan to keep the card for several years.
Sep 9, 2021, 11:45 am
#712
Join Date: Sep 2021
Posts: 1
09/09/21 - Business Platinum - $595 Statement Credit, no spend requirement. <$1k spend outside of original SUB spend of $10K
Sep 10, 2021, 10:55 am
#713
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA EP, UA Silver
Posts: 743
Amex Gold - 30,000 MR with no spend requirement, accepted via chat 9/2021.
Sep 12, 2021, 12:37 pm
#714
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
Vanilla Platinum
Renewal is in November but I have some expenses coming up so chatted this am about any retention offers - of course, got the script about all the great benefits.
Offered $550 statement credit for $4K spend within three months - I accepted it - maybe I could have received a better offer but I am fine with this.
Renewal is in November but I have some expenses coming up so chatted this am about any retention offers - of course, got the script about all the great benefits.
Offered $550 statement credit for $4K spend within three months - I accepted it - maybe I could have received a better offer but I am fine with this.
Sep 13, 2021, 10:26 am
#716
Join Date: Sep 2015
Programs: Delta Platinum, United Platinum, Marriott Titanium, Hilton Diamond
Posts: 120
Amex Bonvoy Brilliant
20,000 points without any requirements, just keep open another year. Have had card since August, 2018 with minimal spend. Will keep open.
20,000 points without any requirements, just keep open another year. Have had card since August, 2018 with minimal spend. Will keep open.
Sep 13, 2021, 1:50 pm
#717
Join Date: Apr 2019
Posts: 11
AMEX business platinum: got $595 credit
AMEX gold personal: 15,000 MR with $2k spend. I asked if that was the best available offer and they said yes. Ended up taking it as I get a $100 corporate statement credit as well so I come out ahead each year already anyway
AMEX gold personal: 15,000 MR with $2k spend. I asked if that was the best available offer and they said yes. Ended up taking it as I get a $100 corporate statement credit as well so I come out ahead each year already anyway
Sep 13, 2021, 2:30 pm
#718
Join Date: Oct 2019
Posts: 13
AMEX Bonvoy Brilliant
Was given 20,000 points without any requirements to keep open. I've had the card since September 2019.
Was given 20,000 points without any requirements to keep open. I've had the card since September 2019.
Sep 14, 2021, 10:47 am
#720
Join Date: Aug 2012
Posts: 779
The annual fee for my Platinum card just posted ($550). The card was converted from the gold card in 05/2020.
How do you ask for retention offer via chat?
Start the chat session, and directly ask "Is there a retention offer for my card?". Do I need to ask for a retention department first, or any chat rep would be able to help?
Thanks.
How do you ask for retention offer via chat?
Start the chat session, and directly ask "Is there a retention offer for my card?". Do I need to ask for a retention department first, or any chat rep would be able to help?
Thanks.