Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Jun 25, 2021, 11:46 am
#511
Join Date: Nov 2016
Programs: SPG/Marriott Plat, UA Plat, Hertz PC
Posts: 3
Adding another DP here.
Amex Personal Plat cardholder for 3 years.
2019 (after first year) - AF waive or points - can't remember exactly
2020 - Denied retention offer due to prior year retention offer
2021 (this year) - 50K MR points, accepted
Process was pretty easy as always. Call number and tell them you are thinking about canceling because of high annual fee. They will transfer you to an account specialist and you can repeat ask and ask if there are any retention offers on your account. Good luck all!
Amex Personal Plat cardholder for 3 years.
2019 (after first year) - AF waive or points - can't remember exactly
2020 - Denied retention offer due to prior year retention offer
2021 (this year) - 50K MR points, accepted
Process was pretty easy as always. Call number and tell them you are thinking about canceling because of high annual fee. They will transfer you to an account specialist and you can repeat ask and ask if there are any retention offers on your account. Good luck all!
Jun 25, 2021, 1:10 pm
#512
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
Of course, but that's what I told HER. No way a retention bonus would make me use the card with a 3% fee.
Jun 25, 2021, 2:03 pm
#513
Join Date: May 2016
Location: NYC
Posts: 265
Plat Schwab AF hit a week ago. Took advantage of all the Amex Offers and flight credits this year already.
It's my 3rd year with this card yet I still haven't made a travel redemption with the points. No retention this year after messaging via Chat in a few days ago, as well as calling in earlier today. I can't recall whether I got one last year, but I believe I got one the year before. \
I also have the Schwab appreciation credit every year, and had the Corporate benefit credit in past years (though they explicitly emailed me that I wouldn't get it starting this year since it's not vanilla plat).
The lady on the phone mentioned paying the fee with a "special" rate of 55k points only available over the phone, lol. Not sure whether she realizes Schwab is currently 1.25x transfer rate..
It's my 3rd year with this card yet I still haven't made a travel redemption with the points. No retention this year after messaging via Chat in a few days ago, as well as calling in earlier today. I can't recall whether I got one last year, but I believe I got one the year before. \
I also have the Schwab appreciation credit every year, and had the Corporate benefit credit in past years (though they explicitly emailed me that I wouldn't get it starting this year since it's not vanilla plat).
The lady on the phone mentioned paying the fee with a "special" rate of 55k points only available over the phone, lol. Not sure whether she realizes Schwab is currently 1.25x transfer rate..
Jul 1, 2021, 8:04 am
#514
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,737
Long-term Platinum customer, not much spending (mainly have it for the benefits). Used chat. Rep walked me through all the benefits, then talked about the new benefits out today, I said the math still didn't work since I wasn't using SkyClub, most new benefits aren't valuable to me. Eventually offered me 30k MR, which I took. No spend requirement.
Jul 1, 2021, 8:51 am
#515
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,515
Anxious to see this thread come alive in 2022 with the AF increase for the Platinum Card.
Jul 1, 2021, 9:16 am
#516
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
Edit: Dope - reading too quickly.
Jul 1, 2021, 9:17 am
#517
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,515
Jul 1, 2021, 9:22 am
#518
Join Date: Aug 2012
Location: Dreamland
Posts: 928
Biz Platinum - opened for years, last retention 2 years ago, spend for last 12 months about 20k
- other relevant points: have a recently opened 2nd Biz Plat with minimal spend above SUB and a BBP that I regularly hit the 50k/yr on to max out 2x MRs
Via chat (first time trying this vs call in):
- initial offer was 5k MR plus another 15k MR after 10k spend in 3 months - I LOL'ed on the chat
- came back with $300 statement credit with no spend requirement - accepted
- other relevant points: have a recently opened 2nd Biz Plat with minimal spend above SUB and a BBP that I regularly hit the 50k/yr on to max out 2x MRs
Via chat (first time trying this vs call in):
- initial offer was 5k MR plus another 15k MR after 10k spend in 3 months - I LOL'ed on the chat
- came back with $300 statement credit with no spend requirement - accepted
Jul 1, 2021, 1:45 pm
#519
Join Date: Jan 2016
Posts: 5
Chatted today about my personal Platinum, open for 5.5 years and last got a retention offer in Jan 2020. AF isn't due until Jan 2022, but I figured today was a decent day to ask. After some grilling on using the new benefits they gave me 30k MR with no spend, which I accepted.
I'm still debating whether I'd still try to cancel in January and move to the Schwab Platinum in order to get the bonus again (if possible) and get a relationship discount - not clear if they'd claw back the 30k if I try to do that.
I'm still debating whether I'd still try to cancel in January and move to the Schwab Platinum in order to get the bonus again (if possible) and get a relationship discount - not clear if they'd claw back the 30k if I try to do that.
Jul 1, 2021, 3:02 pm
#520
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Chatted today about my personal Platinum, open for 5.5 years and last got a retention offer in Jan 2020. AF isn't due until Jan 2022, but I figured today was a decent day to ask. After some grilling on using the new benefits they gave me 30k MR with no spend, which I accepted.
I'm still debating whether I'd still try to cancel in January and move to the Schwab Platinum in order to get the bonus again (if possible) and get a relationship discount - not clear if they'd claw back the 30k if I try to do that.
I'm still debating whether I'd still try to cancel in January and move to the Schwab Platinum in order to get the bonus again (if possible) and get a relationship discount - not clear if they'd claw back the 30k if I try to do that.
Jul 2, 2021, 6:28 am
#521
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,215
Jul 2, 2021, 10:35 am
#522
Join Date: Feb 2018
Posts: 13
Schwab Platinum, AF hit on June statement, went via chat and after going through the motions of all the "benefits" was offered 50k points. I received 50k in April of 2020 as well when everything was blowing up but before they rolled out their response, I wasn't sure if their retention offers were truly "one a year" or perhaps 14 months or something like that, appears to be the latter. $15k spend on the card in 2020 and about $5k so far this year, though across all my Amex cards it's like $20k this year.
Jul 2, 2021, 1:45 pm
#523
Join Date: Jul 2015
Posts: 5
Long-term Platinum customer (10+ years). Very light spending (mainly have it for the benefits). Called rep who walked me through all the benefits and then talked about the new benefits. I said that I needed to think about it due to having multiple premium cards.
Ultimately offered $150 statement credit which I took. No spend requirement.
Ultimately offered $150 statement credit which I took. No spend requirement.
Jul 3, 2021, 12:23 pm
#524
Join Date: Mar 2010
Posts: 115
Amex Delta Platinum card (x two years). Annual fee hit a few weeks ago. Via Chat, I asked about retention offers. Initially offered $100 statement credit after $1250 spend. I asked if there were any other offers and was offered 15K Skymiles to keep the card open. I accepted this offer. Of note, I was also given $100 statement credit automatically last year without requesting for it.
Jul 3, 2021, 9:37 pm
#525
Join Date: Apr 2013
Posts: 72
Platinum renews in November. Offered 30k no spend in chat. Took it.