Last edit by: mia
CAUTION: In February 2019, American Airlines changed the coding of gift card transactions. Although there are a few successful data points since, in general, Gift Card purchases are now explicitly identified, and no longer reimbursed by American Express.
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."
Data Points on automatically reimbursed incidentals since 2017:
Admirals Club Memberships: Admirals Club Passes:
Wifi is provided by one of three third-party providers and is thus not eligible for the incidental credit.
* For items not automatically reimbursed but which are not excluded by Amex, you can try and request manual reimbursement from American Express; however, you may need to wait 14-28 days first.
To review AA reimbursement reports from 2011-2016 as well as information on gift cards, click HERE.
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."
Data Points on automatically reimbursed incidentals since 2017:
Admirals Club Memberships: Admirals Club Passes:
- Yes - Hilton-gold, moe8555
- No - ShrinkTheGlobe, canesfan, jasmians, soy
- Yes - Dedicated, Rakibullslam, tsmith12, lotrbfme, mia, GTITAN, cdoobiest
- No - Alex_I, exmike, jb0506, fangtl, nall, javabytes, chitink
- Mixed - PatrickTM, Visconti, iahphx
- No - cubs105, prhocky2607
- No - PatrickTM, mileshound
- Yes - LuizMiranda, fotoflyer88, nk15, joshvworld, Hilton-gold, captaink, JCN, aftortoriello, nall
- No - pubsmeister
- Yes - jvel
- Yes - JDiver
- No - AUSINSIGHT
- No - mrlemm
- Yes - Segments
- Yes - wireless_999, saunders111, mosfet, Budoka, sdsearch
- Mixed - inevitability
Wifi is provided by one of three third-party providers and is thus not eligible for the incidental credit.
* For items not automatically reimbursed but which are not excluded by Amex, you can try and request manual reimbursement from American Express; however, you may need to wait 14-28 days first.
To review AA reimbursement reports from 2011-2016 as well as information on gift cards, click HERE.
Airline fee $250/$200/$100 reimbursement reports: AA only (2017-2019)
#1696
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
It seems to me the easiest thing for most Plat cardholders to do is switch from AA to Delta or Southwest and get gift cards with one of those airlines. At least one report above on a customer service agent willing to make the switch even though it's past the January deadline for that. The gift cards don't expire, so the cardholder or someone close to them is sure to use them at some point.
#1697
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Except that last I heard, only $50 per gift card worked for Amex credits on Delta GC purchases, and Delta only allows redeeming up to 3 gift cards per ticket purchase, while AA allows up to 8. So those with Plat or Aspire who need to get to $200 or $250 (or with more than on Amex card with this benefit), each year you'd get more cards than you can on just one Delta ticket purchase (those with multiple cards, maybe even more than two Delta ticket purchases!). So they could be kinda hard for some to use up because of this redemption restriction (and the limit of $50 on purchasing), if they rarely want/need to fly Delta. (I'm not familiar with the Southwest rules.)
#1698
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,075
You can use more than 3 GCs for Delta flights now, though you have to do it over the phone (from https://www.delta.com/content/www/en...card-faqs.html : "Up to 3 gift cards can be redeemed per transaction on delta.com. If you wish to redeem more than 3 cards for a single purchase, please call 1-800-221-1212 and a Reservations Specialist will be able to assist you." )
#1699
Join Date: Aug 2012
Posts: 544
What's the recent thinking on seat upgrade fees being reimbursed? I'm looking at a $118 fee to upgrade to Main Cabin Extra on a flight to Europe. Trying to decide if I should use my Amex and hope for the credit to work, or use a different card. Thanks for any insight or data points!
#1700
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
You can use more than 3 GCs for Delta flights now, though you have to do it over the phone (from https://www.delta.com/content/www/en...card-faqs.html : "Up to 3 gift cards can be redeemed per transaction on delta.com. If you wish to redeem more than 3 cards for a single purchase, please call 1-800-221-1212 and a Reservations Specialist will be able to assist you." )
#1701
Join Date: Jul 2011
Location: LAX
Programs: Delta Sky Miles Silver, United Mileage Plus Silver, Hilton Honors Diamond
Posts: 37
@ RBW5t-I used it last year (october) to upgrade to main cabin extra and got reimbursed on the apire card
Last edited by chapmanj9; Mar 3, 2019 at 1:48 pm Reason: meant to tag poster who asked about main cabin extra
#1702
Join Date: May 2011
Location: Upstate
Programs: HH Diamond-IHG Plat-AA Gold
Posts: 215
It seems to me the easiest thing for most Plat cardholders to do is switch from AA to Delta or Southwest and get gift cards with one of those airlines. At least one report above on a customer service agent willing to make the switch even though it's past the January deadline for that. The gift cards don't expire, so the cardholder or someone close to them is sure to use them at some point.
Didn’t seem to matter which airline I wanted to change to.
Did seem to matter that I had not tried to use credit yet this year.
Note: this did not seem like an easy process for the agent, who had to try at least 2 different avenues to make the change, so certainly YMMV.
#1703
Join Date: Dec 2015
Posts: 3
What's the recent thinking on seat upgrade fees being reimbursed? I'm looking at a $118 fee to upgrade to Main Cabin Extra on a flight to Europe. Trying to decide if I should use my Amex and hope for the credit to work, or use a different card. Thanks for any insight or data points!
MIA: UPGRADE CHARGE = No Credit
CUN: ADDITIONAL COLLECTION = YES Credit
So depends on how they code it, I upgraded online for both so I can't say if it's actually country-specific and the USA is better at coding transaction ¯\_(ツ)_/¯
I guess I'll take what I can get an burn the rest off with baggage fees, since all these basic economy tickets are downloading the baggage cost anyway...baggage is covered right?
#1704
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 699
I can confirm, at least for Aspire card. Phoned in this morning, got a lovely agent, willing to try to affect the change from AA. Had to attempt a “system override” twice, but second time designated airline successfully changed.
Didn’t seem to matter which airline I wanted to change to.
Did seem to matter that I had not tried to use credit yet this year.
Note: this did not seem like an easy process for the agent, who had to try at least 2 different avenues to make the change, so certainly YMMV.
#1705
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,060
I split my Admirals Club membership renewal fee between the Hilton Aspire and Platinum cards on March 1st. The credits posted for both accounts on March 4th.
#1706
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
#1707
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,041
Regards
#1709
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,041
#1710
Join Date: Dec 2011
Location: NYC
Posts: 79
I cancelled an award flight last year and I did not get the credit automatically.
It was coded as Document Type: FREQUENT FLYER FEE/PURCHASE
I called up and was told to wait the full 4 weeks before they could take a look at it. After 4 weeks I called in. Every time I was connected to the Indian call center I was told that award cancellation fees are not an eligible purchase. After finally reaching a US rep they also said it was not eligible but was able to credit me $75 a a gesture of good will. I don't know how everyone else was able to get the full reimbursement.
It was coded as Document Type: FREQUENT FLYER FEE/PURCHASE
I called up and was told to wait the full 4 weeks before they could take a look at it. After 4 weeks I called in. Every time I was connected to the Indian call center I was told that award cancellation fees are not an eligible purchase. After finally reaching a US rep they also said it was not eligible but was able to credit me $75 a a gesture of good will. I don't know how everyone else was able to get the full reimbursement.