Old Feb 22, 17, 11:53 am
Join Date: Jul 2004
Programs: Priority Club Platinum & Ambassdor, Hilton Honors Diamond, SPG Gold, Marriott Gold
Posts: 491
So I'm following up to a post I did in early January about an AA ticket change fee and whether that qualifies for statement credit. I had to cancel 2 Cathay Pacific awards and paid the $150 ticket change fee for each ticket. After 4 weeks, I never got the credit from American Express. Just did an online chat with them and explained that these 2 purchases were airline ticket change fees and that I believe this should qualify for reimbursement. Agent verified them and has issued me $200 credit for it!

American Airlines did have to process these credits manually, which is maybe way I never got the credit, but none the less...
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