Originally Posted by
UA_Sycophant
I know the terms of the AMEX reimbursement benefit exclude upgrades, but what have people's experiences been getting those 500 mile upgrade coupons at $40 each reimbursed? Does it matter how many are purchased at a time?
I'm not sure what my chances are at getting a buy up offer at online check-in 24 hours before departure if I don't request an upgrade using coupons, but I'd be interested in people's experiences getting those reimbursed by AMEX as well.
I bought upgrade stickers end of 2016- did not get reimbursed. It's funny- every time we use the Platinum card to pay baggage fees (when my son travels to college) no automatic reimbursement. I have to call in and request. They will do it, but it's a pain. However, if I buy an aa gift card- no problem, automatic and quick reimbursement! Seems a little backwards according to their terms.