Old Mar 23, 17, 8:53 am
Join Date: Jun 2011
Location: FRA
Programs: AF/KLM FB Gold, AccorHotels Gold
Posts: 523
Purchased 25$ baggage fee @CLT kiosk back on 10 Mar, and the reimbursement never showed. Called Cust service yesterday and the rep said that he has to wait 14 days to be able to process, although he validated my point.

"So I have to call back again in two days ?!"
"Yes, unfortunately so".

mlin32 is offline