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Old Dec 31, 14, 2:41 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: $200 airline fee reimbursement reports: AA only [2011-2014]
Please read: this is a community-maintained wiki post containing the most important information from this thread.
 
Last edit by: mia
Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE.

Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!


When you purchase your Gift Cards, you may wish to do it through one of these links; a portion of the purchase price will be donated to the applicable charity:

http://hub.aa.com/en/ju/komen-gift-card

Or alternatively put in the code KOMEN when you check out

to donate $5/$50 GC to Susan G. Komen for the Cure;

http://hub.aa.com/en/ju/uso-gift-card to donate to the USO;

or to donate to UNCF:
http://hub.aa.com/en/ju/american-air...uncf-gift-card

NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.

American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.

On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.

The gift cards can only be used to purchase tickets, nothing else.

Terms:
Quote:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American EagleŽ carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworldŽ partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantageŽ award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.

General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at GiftCards@aa.com. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

http://www.aa.com/i18n/productsGifts/giftCard.jsp

Regarding New Jersey Residents Current and Former:

AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.

You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.

See post 1115 for first details of this.

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Old Feb 21, 11, 9:07 am   #1
 
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA-EXP; HH DIAMOND; IHG PLAT; CLUB CARL CONCIERGE
Posts: 1,182
$200 airline fee reimbursement reports: AA only [2011-2014]

Nice surprise this morning, Recently I purchased a flight on AA using an e-voucher issued by customer service for compensation due to mechanical delay, the balance paid on AMEX and on statement it was picked up as:

Ticket Number: 00123XXXX Date of Departure : 02XX
Document Type: ADDITIONAL COLLECTION

So I got the balance refunded.


In addition, I got refunded for fees/taxes on four one way awards on AA, paid the fees on Amex, statement is as follows:


TKT# XXXX
AMERICAN AIRLINES
From : To : Carrier : Class :
XX
O HARE FIELD IL AATM
Ticket Number : XXXX Date of Departure : XXXX
Passenger Name : XX
Document Type : PASSENGER TICKET
Doing Business As: AMERICAN AIRLINES E TKT
Merchant Address: P O BOX 582820-MD-766
TULSA
OK
74158
UNITED STATES
Reference Number: XX
XX
Category: Travel - Airline


So overall I got $200 back on fees that I thought did not qualify and was not even planning on getting reimbursed. Thanks AMEX.
ORD-TGU is offline  
Old Feb 21, 11, 2:43 pm   #2
 
Join Date: Nov 2006
Location: Tulsa, OK
Programs: HHonors Diamond, SPG Gold
Posts: 148
Admiral Club Food

Would charges for food at the Admirals Club apply for the rebate?
jrjcopp is offline  
Old Feb 23, 11, 10:35 am   #3
 
Join Date: Aug 2009
Location: Philadelphia
Programs: AA Gold; DL Silver Medallion; UA/US no metal; Hyatt Gold; PC Plat Amb; SPG Plat; HHonors Gold
Posts: 365
Quote:
Originally Posted by jrjcopp View Post
Would charges for food at the Admirals Club apply for the rebate?
Yes, food purchased at Admirals Clubs does qualify for the rebate.
hautecouTours is offline  
Old Feb 23, 11, 12:03 pm   #4
 
Join Date: Jun 2009
Location: LAX
Programs: AA EXP
Posts: 6,679
Quote:
Originally Posted by hautecouTours View Post
Yes, food purchased at Admirals Clubs does qualify for the rebate.
Oh really? When I asked the Amex CS rep, he said no. But then again, all that matters is what the computer flags it as, not as what any agent says.
FlyMeToTheLooneyBin is offline  
Old Apr 4, 11, 12:31 pm   #5
 
Join Date: Jul 2006
Posts: 9
I bought $200 of AA gift certificates ("G/C") on my platinum Amex, with AA as my chosen carrier for this benefit. It posted as the following. I'm worried now that this posted as "travel - Airline" and not as something else. I saw that others had the g/c applied to the $200 fee benefit.

Should I be worried?

AMERICAN AIRLINES INC 200.00

Doing Business As: AMERICAN AIRLINES INC
Merchant Address: AMERICAN AIRLINES-CCS
7645 E 63RD ST STE 600
TULSA
OK
74133-1275
UNITED STATES
Category: Travel - Airline
jordanu12 is offline  
Old Apr 4, 11, 12:42 pm   #6
 
Join Date: May 2010
Posts: 619
Quote:
Originally Posted by jordanu12 View Post
I bought $200 of AA gift certificates ("G/C") on my platinum Amex, with AA as my chosen carrier for this benefit. It posted as the following. I'm worried now that this posted as "travel - Airline" and not as something else. I saw that others had the g/c applied to the $200 fee benefit.

Should I be worried?

AMERICAN AIRLINES INC 200.00

Doing Business As: AMERICAN AIRLINES INC
Merchant Address: AMERICAN AIRLINES-CCS
7645 E 63RD ST STE 600
TULSA
OK
74133-1275
UNITED STATES
Category: Travel - Airline
You will know in just a day or two. I purchased 4 $50 AA electronic gift cards and Amex reimbursed me quickly. I've read some people haven't gotten reimbursed when purchased in larger than $50 increments, but YMMV
longleaf is offline  
Old Apr 7, 11, 6:25 am   #7
 
Join Date: Nov 2005
Posts: 229
Quote:
Originally Posted by longleaf View Post
You will know in just a day or two. I purchased 4 $50 AA electronic gift cards and Amex reimbursed me quickly. I've read some people haven't gotten reimbursed when purchased in larger than $50 increments, but YMMV

I purchased 4x$50 aa electronic gift cards and the charges posted yesterday. I'll update if/when I get refunded for these.
jaybert is offline  
Old Apr 7, 11, 9:06 am   #8
 
Join Date: Nov 2005
Posts: 229
Quote:
Originally Posted by jaybert View Post
I purchased 4x$50 aa electronic gift cards and the charges posted yesterday. I'll update if/when I get refunded for these.
Already got credit. Thanks amex.
jaybert is offline  
Old Apr 9, 11, 12:05 pm   #9
 
Join Date: Dec 2007
Posts: 103
Will have to get me some aa electronic giftcards.4 of them would be great for the family each person can save 50 bucks on our tickets.
althes is offline  
Old Apr 13, 11, 8:38 am   #10
 
Join Date: Mar 2011
Posts: 8
Quote:
Originally Posted by jaybert View Post
Already got credit. Thanks amex.
I bought $50 on Monday and charge was posted today (Wednesday). Still waiting...However, this is what the description showed:

Document Type : MISC. CHARGE ORDER (MCO)/PREPAID TICKET AUTH.

Is that what everyone got?
zaffer is offline  
Old Apr 13, 11, 8:45 am   #11
 
Join Date: Mar 2011
Location: Dallas, TX
Programs: AA Gold, Amex Plat, US Air Silver, JPM Palladium
Posts: 141
Quote:
Originally Posted by zaffer View Post
I bought $50 on Monday and charge was posted today (Wednesday). Still waiting...However, this is what the description showed:

Document Type : MISC. CHARGE ORDER (MCO)/PREPAID TICKET AUTH.

Is that what everyone got?
Yes, thats what mine said, it posted the next day, and I was reimbursed 2 days after I bought the gift card.
kethee is offline  
Old Apr 13, 11, 8:52 am   #12
 
Join Date: Mar 2011
Posts: 10
Quote:
Originally Posted by zaffer View Post
I bought $50 on Monday and charge was posted today (Wednesday). Still waiting...However, this is what the description showed:

Document Type : MISC. CHARGE ORDER (MCO)/PREPAID TICKET AUTH.

Is that what everyone got?
Was that for an AA gift card as well?
5thofjuly is offline  
Old Apr 13, 11, 9:08 am   #13
 
Join Date: Feb 2011
Programs: AA Lifetime Gold, HH Diamond
Posts: 776
Quote:
Originally Posted by 5thofjuly View Post
Was that for an AA gift card as well?
That's what I did was buy 4 $50.00 AA Gift Cards and got reimbursed in 48 hours.
elkhornne is offline  
Old Apr 13, 11, 9:09 am   #14
 
Join Date: Mar 2011
Posts: 8
Quote:
Originally Posted by kethee View Post
Yes, thats what mine said, it posted the next day, and I was reimbursed 2 days after I bought the gift card.
Thanks! I will keep everyone posted.
zaffer is offline  
Old Apr 14, 11, 9:20 am   #15
 
Join Date: Mar 2011
Posts: 8
Quote:
Originally Posted by zaffer View Post
Thanks! I will keep everyone posted.
Bought on 4/11 Monday. Charge posted on 4/12 Tuesday. Credit posted 4/14 Thursday (show up as 4/13 Wednesday).
zaffer is offline  
 
 
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