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Business Extra ("ExtrAA") Program (master thread)

Old Nov 21, 2012, 10:53 am
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Last edit by: Prospero
American Airlines Business Extra Program (master thread)

Historical Notes
  • October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
  • Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
  • Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
  • Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
  • Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
  • Sep 2013 - Business ExtrAA brand changed to simply Business Extra
  • Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]

Key Information
  • Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)

  • Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.

  • Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.

    Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.

  • Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
    PlanAAhead - Economy T
    PlanAAhead - Business* U
    PlanAAhead - First Z

    AAnytime - Economy Y
    AAnytime - Business* J
    AAnytime - First F

    Upgrade to Business* C
    Upgrade to First A

    * = First class cabin on 2-class flights
    = First class cabin on 3-class flights

  • Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.

  • Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:

    Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date.
  • Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.

    Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.

    You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

    (Or you can place everything after the slash directly in the second advanced control box.)

    These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

  • Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.

  • Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
  • Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.

    A Business Extra number can be added to an existing BA reservation as follows:
    1. Go to www.britishairways.com
    2. Select 'Manage My Booking' tab
    3. Follow the instructions to pull up your reservation
    4. Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
    5. Add your Business Extra number and check the box to give your consent.

    Retroactive credit for completed travel can be requested via the Business Extra website.

  • Contact Business Extra

    Web home page: https://www.businessextra.com

    Booking and Ticketing (Meeting Services desk)
    www.aa.com
    1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week

    Business Extra Customer Service
    1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
    Fax: 1-817-931-9029
    E-mail: [email protected]

    Link to aa.com BE contact web form
    http://www.aa.com/contactAA/viewEmai...businessExtrAA

    Link to BE web contact form

Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
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Business Extra ("ExtrAA") Program (master thread)

Old Apr 27, 2018, 9:33 am
  #526  
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by rj123456
Can you earn Business Extra points while crediting (a BA flight) to British Airways Executive Club?
I'm booking for an associate who want to use their BA status on the flight. Also, trying to add PELAUNCH to get double PE miles but the promo registration page asks for an AAdvantage number.
Are you referring to the BE promo registration page? AFIAK, BE requires the BE account manager have an AAdvantage number
BE promotions are registered under the company BE account, not individual AAdvantage accounts
(I don't know whether people using the BE account number for AA flights also need to use an AAdvantage number on that flight. Did you look at the BE terms?)
mvoight is offline  
Old Apr 27, 2018, 10:32 am
  #527  
 
Join Date: Nov 2001
Location: SAV/HHH
Programs: BA Lifetime Gold (current GGL), HH Diamond
Posts: 1,292
Originally Posted by rj123456
Can you earn Business Extra points while crediting (a BA flight) to British Airways Executive Club?
I'm booking for an associate who want to use their BA status on the flight. Also, trying to add PELAUNCH to get double PE miles but the promo registration page asks for an AAdvantage number.
As mentioned in the other reply, the company registers once for the promo, not individual flyers.

In my case, no one in my company uses an AA FF number ... all BA. There is an AA number that is only used by the admin for logging into Business Extra.

For BA bookings, you can add a Business Extra number in "Manage My Booking", as detailed in the Wiki.

For AA bookings, the BE number can only be added when making the booking initially or by calling meeting services. (Again, see the Wiki.)

In either case, the individual traveling is free to credit to the FF program of their choice. Business Extra has no impact on this.
skippythelizard is offline  
Old Apr 27, 2018, 3:29 pm
  #528  
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,443
Nice little promotion if you are flying in the very near term: https://www.businessextra.com/i18n/c...MBWEEK2018.jsp
akcae, uxb, asf-07 and 2 others like this.
mangoMan is offline  
Old Apr 27, 2018, 5:24 pm
  #529  
 
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 364
Originally Posted by skippythelizard
As mentioned in the other reply, the company registers once for the promo, not individual flyers.

In my case, no one in my company uses an AA FF number ... all BA. There is an AA number that is only used by the admin for logging into Business Extra.

For BA bookings, you can add a Business Extra number in "Manage My Booking", as detailed in the Wiki.

For AA bookings, the BE number can only be added when making the booking initially or by calling meeting services. (Again, see the Wiki.)

In either case, the individual traveling is free to credit to the FF program of their choice. Business Extra has no impact on this.
Minor correction: any AA agent can add a BE# to your reservation, including through Twitter. I send a dump of record locators to @AmericanAir and its done quickly
skippythelizard likes this.
potus18 is offline  
Old Apr 27, 2018, 8:44 pm
  #530  
 
Join Date: Jan 2013
Location: Vail, CO
Programs: AA EXP/1mm, Marriott Titanium/LT Gold, UA Silver
Posts: 624
Originally Posted by mangoMan
Nice little promotion if you are flying in the very near term: https://www.businessextra.com/i18n/c...MBWEEK2018.jsp
Thanks for posting this - flying next week!
uscjeff is offline  
Old Apr 30, 2018, 9:03 am
  #531  
 
Join Date: Jun 2010
Location: Paris, France
Programs: HHonors, Marriott Rewards, AAdvantage
Posts: 127
Originally Posted by potus18
Minor correction: any AA agent can add a BE# to your reservation, including through Twitter. I send a dump of record locators to @AmericanAir and its done quickly
I've tried having airport agents at ORD do it, none of them knew what I was talking about.
LovePrunes likes this.
JJJJust is offline  
Old Apr 30, 2018, 2:36 pm
  #532  
 
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Originally Posted by crimson12
Oops - sorry, was reading quickly and didn't see it in the wiki.

But now I have another issue -- I can go into MMB on ba.com, I see the link under quick links, but when I enter my number it says "We do not appear to hold any future bookings for you. To extend your search please enter details below." Any idea what that means? The bottom of that page says "Return to Manage My Booking," and if I click, I am returned to my trip this week. So I'm not sure why it says there are no future bookings?
I get the same error message when I try to add my Business Extra number to my BA reservation (just one traveler on the reservation - myself) using the MMB page. It says "We do not appear to hold any future bookings for you. To extend your search please enter details below."

I currently have my AAdvantage number on the reservation. I thought whether it will work if I change it to my Avios number, but it's not letting me change it. The MMB page gives the option to add the Avios number but if I click it, it goes to a page that says my AA number (which was already on the reservation) has been added.

I called BAEC Blue number and the guy on the phone insists that there is no such thing as Business Extra, and when I insisted there is such a thing, he says it cannot be done since the Business Extra number is not from BA. I'm HUCA and on a hold. Does anyone know a workaround to do this online rather than talking to clueless people on the phone?
nort is offline  
Old Apr 30, 2018, 3:36 pm
  #533  
 
Join Date: Jan 2005
Posts: 1,398
Looking to book a partner award on BA. What fare bucket do they book into? Award or Revenue?
B-HQC is offline  
Old Apr 30, 2018, 4:11 pm
  #534  
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Originally Posted by B-HQC
Looking to book a partner award on BA. What fare bucket do they book into? Award or Revenue?
Award, just like every other Business Extra award.
JJeffrey is offline  
Old Apr 30, 2018, 9:12 pm
  #535  
 
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 753
Originally Posted by skippythelizard
As mentioned in the other reply, the company registers once for the promo, not individual flyers.

In my case, no one in my company uses an AA FF number ... all BA. There is an AA number that is only used by the admin for logging into Business Extra.

For BA bookings, you can add a Business Extra number in "Manage My Booking", as detailed in the Wiki.

For AA bookings, the BE number can only be added when making the booking initially or by calling meeting services. (Again, see the Wiki.)

In either case, the individual traveling is free to credit to the FF program of their choice. Business Extra has no impact on this.

Thanks a ton. That's exactly the scenario here. The traveler has a BA FF on the reservation and I was able to add Business Extra in "Manage my booking". The only concern I have is that it does not appear to be "sticky" - when I look a the reservation there is no way to tell whether the Business Extra # has been stored, so I will just have to trust in BA.com working (not totally confident there
rj123456 is offline  
Old Apr 30, 2018, 9:21 pm
  #536  
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Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by mangoMan
Nice little promotion if you are flying in the very near term: https://www.businessextra.com/i18n/c...MBWEEK2018.jsp
I wish I had looked before today. I returned from a trip today. Does anyone have a positive experience where the T&Cs of a BE promo indicated you have to register before you fly, but registered after flying, but before the miles were credit to AAdvantage?
Edit: I did get the 500 points for this.

Last edited by mvoight; May 17, 2018 at 9:43 pm
mvoight is offline  
Old Apr 30, 2018, 9:22 pm
  #537  
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Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by rj123456
Thanks a ton. That's exactly the scenario here. The traveler has a BA FF on the reservation and I was able to add Business Extra in "Manage my booking". The only concern I have is that it does not appear to be "sticky" - when I look a the reservation there is no way to tell whether the Business Extra # has been stored, so I will just have to trust in BA.com working (not totally confident there
You can call BA to check that it is in the booking..
mvoight is offline  
Old May 1, 2018, 7:57 am
  #538  
 
Join Date: Nov 2001
Location: SAV/HHH
Programs: BA Lifetime Gold (current GGL), HH Diamond
Posts: 1,292
Originally Posted by rj123456
Thanks a ton. That's exactly the scenario here. The traveler has a BA FF on the reservation and I was able to add Business Extra in "Manage my booking". The only concern I have is that it does not appear to be "sticky" - when I look a the reservation there is no way to tell whether the Business Extra # has been stored, so I will just have to trust in BA.com working (not totally confident there
In my experience, that is normal...you cannot view to confirm that it has been added.

One thing I have noticed, however...at the bottom of MMB, there is a link that says "Add On Business or Business Extra Number". After you have added it, this link changes to "Add On Business or Additional Business Extra Number".
skippythelizard is offline  
Old May 1, 2018, 10:49 am
  #539  
 
Join Date: Jan 2016
Programs: AA, Hyatt, Marriott, Hilton
Posts: 501
I had a flight yesterday and my BE # attached, but I ended up flying standby on an earlier flight- will this affect my bonus earnings?
StatusChallenged is offline  
Old May 1, 2018, 10:49 am
  #540  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,249
My corporate travel agent is CTM. I had assumed that they were getting Business Extra credits (for my company) - when I tried to get retroactive credit, I was denied.

Now I found out that none of the reservations they made have a Business Extra number in there. If I put my wife's number in there, will she get credit or is there some other way American tracks Business Extra stuff when booked by a cororate travel agent.
beachfan is offline  

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