Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
#482
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,443
#483
Join Date: Nov 2011
Posts: 6,384
#484
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
#486
Join Date: Jan 2008
Location: Upstate, NY
Posts: 3,358
Does each flyer/employee have to register for this or just the admin for the business extra account?
EDIT: Just had an employee try to register and they got "You must be a registered Travel Manager to access this application." So I assume just the business has to register(?)
EDIT: Just had an employee try to register and they got "You must be a registered Travel Manager to access this application." So I assume just the business has to register(?)
#487
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
Does each flyer/employee have to register for this or just the admin for the business extra account?
EDIT: Just had an employee try to register and they got "You must be a registered Travel Manager to access this application." So I assume just the business has to register(?)
EDIT: Just had an employee try to register and they got "You must be a registered Travel Manager to access this application." So I assume just the business has to register(?)
#488
Join Date: Jul 2011
Posts: 2,297
Does each flyer/employee have to register for this or just the admin for the business extra account?
EDIT: Just had an employee try to register and they got "You must be a registered Travel Manager to access this application." So I assume just the business has to register(?)
EDIT: Just had an employee try to register and they got "You must be a registered Travel Manager to access this application." So I assume just the business has to register(?)
#490
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 364
#491
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,443
And this is within your status level too, right? In other words Exp with stickers will still clear over a Plat with BXP1/miles+copay/SWU, correct?
#494
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,648
I am an EXP and am fortunate enough that most upgrades clear for me. I do a bit of international travel for work but try to keep my SWUs for my own trips as opposed to work trips.
i have 3200 BE points and as I dont have lounge access, was thinking of redeeming for that.
I know now its probably not the best redemption rate but since I have Priority Pass but rarely get to use them because of the locations and terminals, I was thinking mah e an AC membership is a good value.
i mostly travel alone but like that if I were to fly Southwest (w the companion pass) having the true AC membership would still allow me to use their lounge even when not flying AA.
i used to have lounge access with the Prestige and while I dont think the lounge is anything to write home about, I was thinking its an easy way of getting some minor perks.
I dont want to get an AA card for it and honestly, Id probably get an Amex for the centurion lounge if I had to. Just curious to see what you thought on the AC redemption? I realize a long flight upgrade would be better, but seem to be going back and forth with what to do.
Thx!
i have 3200 BE points and as I dont have lounge access, was thinking of redeeming for that.
I know now its probably not the best redemption rate but since I have Priority Pass but rarely get to use them because of the locations and terminals, I was thinking mah e an AC membership is a good value.
i mostly travel alone but like that if I were to fly Southwest (w the companion pass) having the true AC membership would still allow me to use their lounge even when not flying AA.
i used to have lounge access with the Prestige and while I dont think the lounge is anything to write home about, I was thinking its an easy way of getting some minor perks.
I dont want to get an AA card for it and honestly, Id probably get an Amex for the centurion lounge if I had to. Just curious to see what you thought on the AC redemption? I realize a long flight upgrade would be better, but seem to be going back and forth with what to do.
Thx!
#495
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
If your upgrade doesn't clear ... what happens to your points?
If you redeem Business ExtrAA points for an international upgrade, and you waitlist for that upgrade, and your upgrade does NOT clear ... what happens to your BE points? Can you redeposit the award? Waitlist on your next flight? Does the award have an expiration date?