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Business Extra ("ExtrAA") Program (master thread)

Old Nov 21, 2012, 10:53 am
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Last edit by: Prospero
American Airlines Business Extra Program (master thread)

Historical Notes
  • October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
  • Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
  • Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
  • Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
  • Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
  • Sep 2013 - Business ExtrAA brand changed to simply Business Extra
  • Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]

Key Information
  • Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)

  • Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.

  • Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.

    Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.

  • Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
    PlanAAhead - Economy T
    PlanAAhead - Business* U
    PlanAAhead - First Z

    AAnytime - Economy Y
    AAnytime - Business* J
    AAnytime - First F

    Upgrade to Business* C
    Upgrade to First A

    * = First class cabin on 2-class flights
    = First class cabin on 3-class flights

  • Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.

  • Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:

    Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date.
  • Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.

    Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.

    You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

    (Or you can place everything after the slash directly in the second advanced control box.)

    These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

  • Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.

  • Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
  • Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.

    A Business Extra number can be added to an existing BA reservation as follows:
    1. Go to www.britishairways.com
    2. Select 'Manage My Booking' tab
    3. Follow the instructions to pull up your reservation
    4. Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
    5. Add your Business Extra number and check the box to give your consent.

    Retroactive credit for completed travel can be requested via the Business Extra website.

  • Contact Business Extra

    Web home page: https://www.businessextra.com

    Booking and Ticketing (Meeting Services desk)
    www.aa.com
    1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week

    Business Extra Customer Service
    1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
    Fax: 1-817-931-9029
    E-mail: [email protected]

    Link to aa.com BE contact web form
    http://www.aa.com/contactAA/viewEmai...businessExtrAA

    Link to BE web contact form

Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
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Business Extra ("ExtrAA") Program (master thread)

Old Jul 1, 2018, 7:37 pm
  #586  
 
Join Date: Oct 2004
Location: NYC
Programs: AS MVP Gold, BA Silver, AA Gold, Marriott Titanium, Hyatt Globalist
Posts: 1,619
Originally Posted by talltoddtravels
Apologies, I tried reading most of the thread but did not find my answers. First question might be dumb, so sorry... I understand that I can earn on BA marketed flights, any circumstances that I can use a BXP2 or BXP3 on BA metal?
Not sure if you received a response, but the T&Cs of the awards state explicitly:

Valid on flights marketed and operated by American Airlines or American Eagle, ticketed on American Airlines ticket stock (AA001). Not valid on flights operated by other airlines under a codeshare agreement, including codeshare flights marketed as American Airlines.

To my eye, this condition was inserted specifically to exclude BA (or IB, AY, CX etc. etc.) metal flights, even when they carry an AA flight number.
jbalmuth is offline  
Old Jul 3, 2018, 10:48 am
  #587  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,249
Originally Posted by dinger
My wife used a paper BXP1 last week. She was able to check in online. She was told the physical cert wold not need to be collected.
I was wondering, because they didn't pull mine (situation the same, paper BXP1). I totally forgot and was wondering if I should call in.

Did you check to make sure the BXP1 is no longer valid?
beachfan is offline  
Old Jul 3, 2018, 11:02 am
  #588  
 
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
Originally Posted by beachfan
Did you check to make sure the BXP1 is no longer valid?
How does one check this?
asf-07 is offline  
Old Jul 3, 2018, 11:16 am
  #589  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,249
Originally Posted by asf-07
How does one check this?
By calling the Business Extra desk and giving them the cert number?

I was going to do that because I am afraid they will take an electronic one instead of the paper one.
beachfan is offline  
Old Jul 3, 2018, 11:19 am
  #590  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,003
Originally Posted by beachfan
I was wondering, because they didn't pull mine (situation the same, paper BXP1). I totally forgot and was wondering if I should call in.

Did you check to make sure the BXP1 is no longer valid?
You can return it via the new quick procedure. Depending on how you feel about that.
Markie is offline  
Old Jul 3, 2018, 11:36 am
  #591  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,249
Originally Posted by Markie
You can return it via the new quick procedure. Depending on how you feel about that.
Advantage being if it was used but they don't check, I'd get points back in my account? Any data points on that?

Vs. the uncertainty if points don't go back, whether it was supposed to or not?
beachfan is offline  
Old Jul 3, 2018, 6:53 pm
  #592  
 
Join Date: Apr 2015
Location: Southern California
Programs: AA EXPlat, 2.4MM; HHonors Diamond
Posts: 580
Originally Posted by Markie
You can return it via the new quick procedure. Depending on how you feel about that.
I had a cert expiring June 30 (J transcon planahead or whatever they call it), hadn't been able to find any inventory for Aug/Sept/Oct/Nov. Voided, scanned, emailed it on June 30. Two days later received an email, sorry you couldn't find inventory, points returned to your account. I checked and sure enough, the points are already there. All thanks to FT members' advice.
Markie and akcae like this.
catcher1 is offline  
Old Jul 4, 2018, 11:12 am
  #593  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,003
Originally Posted by catcher1
I had a cert expiring June 30 (J transcon planahead or whatever they call it), hadn't been able to find any inventory for Aug/Sept/Oct/Nov. Voided, scanned, emailed it on June 30. Two days later received an email, sorry you couldn't find inventory, points returned to your account. I checked and sure enough, the points are already there. All thanks to FT members' advice.
Yes same thing for me. No redeposit fee.
Markie is offline  
Old Jul 4, 2018, 2:17 pm
  #594  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,249
Originally Posted by Markie
Yes same thing for me. No redeposit fee.
What is the new expiration date for the points?
beachfan is offline  
Old Jul 4, 2018, 3:28 pm
  #595  
 
Join Date: Apr 2015
Location: Southern California
Programs: AA EXPlat, 2.4MM; HHonors Diamond
Posts: 580
Originally Posted by beachfan
What is the new expiration date for the points?
My account seems to show 12/31/2020! I can't argue with that....
Markie likes this.
catcher1 is offline  
Old Jul 11, 2018, 9:01 am
  #596  
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
I know BE awards are roundtrip, but will they let you one it to return to a different city on the same BX1A award?
I would like to fly TPA-DFW-FLL
mvoight is offline  
Old Jul 11, 2018, 10:00 am
  #597  
 
Join Date: Jun 2013
Posts: 194
Planning on using a BXP1 to upgrade a OGG-DFW leg on my OGG-DFW-MCO flight. If I booked OGG-MCO with G class would I be upgraded to business/first or would it be upgraded to premium economy?
htran88 is offline  
Old Jul 11, 2018, 10:14 am
  #598  
 
Join Date: Jul 2004
Location: Live: PWM/KBXM/BGR; Work: DCA/DFW/Everywhere; Play: LAS/MUC/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, mlife Noir, LEYE Gold
Posts: 6,619
Originally Posted by htran88
business/first
htran88 likes this.
platbrownguy is offline  
Old Jul 11, 2018, 12:21 pm
  #599  
 
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
Originally Posted by htran88
Planning on using a BXP1 to upgrade a OGG-DFW leg on my OGG-DFW-MCO flight. If I booked OGG-MCO with G class would I be upgraded to business/first or would it be upgraded to premium economy?
I think upgrading to PEY is not implemented yet, but Y to C and PEY to C are possible, I believe.
I upgraded G fare by BXP1 before. BXP1 doesn't work with B, N, O Q, S fare.
MrJBoy is offline  
Old Jul 23, 2018, 11:56 am
  #600  
Suspended
 
Join Date: Jul 2007
Programs: United GS+
Posts: 1,889
I usually redeem for Business class AA Anytime BX6E from North America to LHR. The taxes are usually $2xx round trip.

This time I am redeeming for a Business class partner award BP03 (North America to Europe).
I'm flying AA metal from USA to LHR, and BA from LHR to TLS. The taxes were over $1100 round trip.

Does using a partner award charge BA YQ on the AA transatlantic flight, even though it is AA metal? The AA flights are booked as AA (not BA codeshare), and the BA flight is also direct BA (not AA codeshare).
jgsx is offline  

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