ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
Feb 18, 2016, 1:19 pm
#106
Join Date: Feb 2006
Location: ORF
Programs: UA Silver, MR titanium
Posts: 2,020
My gold status expires 2/29, so If I book a ticket today for travel in March in O class and apply my upgrades today, wil the upgrades stand in March when I have no status?
Feb 18, 2016, 2:33 pm
#107
Join Date: Oct 2000
Location: Dallas, TX USA
Posts: 2,119
has received the upgrades yet. I called AAdvantage Customer Service a week ago today and the agent sent our AAdvantage numbers to the "team" working on this (she said they were running nightly processes manually to correct the issue in batches), but as of today the upgrades still have not posted.
Feb 18, 2016, 7:02 pm
#108
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,410
It's not just the 30th and 31st, because a friend and I both crossed a threshold on Feb 2 (the miles posted the next day) and neither of us
has received the upgrades yet. I called AAdvantage Customer Service a week ago today and the agent sent our AAdvantage numbers to the "team" working on this (she said they were running nightly processes manually to correct the issue in batches), but as of today the upgrades still have not posted.
has received the upgrades yet. I called AAdvantage Customer Service a week ago today and the agent sent our AAdvantage numbers to the "team" working on this (she said they were running nightly processes manually to correct the issue in batches), but as of today the upgrades still have not posted.
Feb 18, 2016, 10:04 pm
#109
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
I sent in an email and got a call back saying they were aware of the problem and working on a fix.
They told me I should get my upgrades in 2-3 days. We'll see.
They told me I should get my upgrades in 2-3 days. We'll see.
Feb 18, 2016, 10:36 pm
#110
Join Date: Dec 2015
Posts: 19
I'm the same boat as you guys, flew 2 flights first week of Feb for ~18k miles. Stil waiting on stickers.
Feb 19, 2016, 8:13 am
#111
Join Date: Jan 2016
Posts: 27
My understanding was that you could still use any stickers that you accumulated even after your elite status expired. In other words, they're yours to keep and use for as long as your AAdvantage account is open. Am I interpreting this wrong?
Feb 19, 2016, 8:16 am
#112
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,220
The problem is that general members can only use them on full fare Y for sure, don't know about B.
Feb 19, 2016, 8:37 am
#113
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
Feb 19, 2016, 8:41 am
#114
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Should your ticket maintain your Gold status, you might luck out, but if anything should happen to cause the ticket to be re-evaluated and your status changes, ooops.
Feb 19, 2016, 8:46 am
#115
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Feb 19, 2016, 9:04 am
#116
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,933
As others have pointed out you cannot use the stickers but they do remain in your account and can be used if you regain status.
Feb 19, 2016, 9:12 am
#117
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,082
I am a Platinum and just booked a ticket with my wife on one PNR to fly RDU-CLT-STL. The flight number is 765 and it is listed as a through flight. When I look at the upgrade request area on the website it shows not offered and not available on this flight. Is this a glitch in the system or am I missing something. Plane is a 319.
Last edited by abk; Feb 19, 2016 at 9:22 am
Feb 19, 2016, 9:14 am
#118
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
Feb 19, 2016, 9:27 am
#120
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329