ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
Feb 12, 2016, 7:35 am
#91
Join Date: Jan 2013
Posts: 743
I ran into the same problem with 500 milers not posting more than a week after crossing 10k EQM. The rep stated that there apparently was an issue if you crossed the threshold on January 30th or 31st they would not post. AA is aware of the problem but I still haven't received my 500 milers 11 days after crossing 10k and 3 days after calling.
Feb 12, 2016, 10:01 am
#92
Join Date: May 2011
Location: Portland, OR
Posts: 333
I completed my initial 10,000 plus miles on Feb 9. My upgrades have not posted. I contacted AA today and they said it was a known issue and they are working on fixing the problem. She said if I needed them anytime soon she could manually post them to my account. Otherwise they are thinking the problem will be fixed by the end of this month.
Feb 12, 2016, 10:13 am
#93
Join Date: Aug 2007
Location: BNA and FLL
Programs: National Executive Elite, IHG Diamond Elite, Hilton Gold, SW A List, Marriott Gold
Posts: 964
Is there any grace mileage anymore on the use of stickers. I am looking at MSP-MIA which is 1,501 miles. Will this really require 4 stickers?
Feb 12, 2016, 10:41 am
#95
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,209
I crossed on the 31st as well. After being told by the agent who said it was based on flown miles, not EQMs, I spoke to a supervisor who also said there was an issue and I'd have them shortly.
Feb 12, 2016, 12:34 pm
#96
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,410
On the other hand, my updates havent posted yet either.... ButI just crossed 10k yesterday
Feb 13, 2016, 8:16 am
#97
Join Date: Sep 2014
Posts: 134
AA 500 mile upgrade bank/automatic useage
A few weeks ago the AAdvantage site said I needed 1,200 miles to obtain 500 mile upgrades. I put in those miles a week ago, but do not see any 500 mile upgrades in my bank. Now it says I need over 9,000 miles. I wonder if they get used at AA's discretion as I have never requested to use a 500 mile upgrade, but I have been upgraded to first a few times automatically. Usually on < 300 mile flights. Are they deducting them automatically when I get upgraded? Does it take more than a week for them to show up in your bank? Note that my 10,000 miles spanned over year-end. I achieved AA Gold late 2015. Could that have prevented the 4 from going into my bank regardless of what the web page said? The AAdvantage 500 mile upgrade display grid shows zeroes across the board.
Last edited by GeraldHouse; Feb 13, 2016 at 8:22 am
Feb 13, 2016, 8:23 am
#98
Join Date: Sep 2009
Location: Midwest USA
Programs: AA EXP, HH Diamond, Hyatt Globalist
Posts: 591
It usually takes about 7-8 business days to reflect in your account. You should Se the new balance some time soon.
Feb 13, 2016, 8:23 am
#99
Join Date: Aug 2014
Location: AMS
Programs: AAdvantage Platinum, Asiana Club Silver, Flying Blue Ivory
Posts: 368
<500 miles is complimentary, it doesn't cost you a sticker.
The counter for stickers resets on New Year's, I think.
[ed.]Correction. It resets February 1st. https://www.aa.com/i18n/AAdvantage/e...desContent.jsp
The counter for stickers resets on New Year's, I think.
[ed.]Correction. It resets February 1st. https://www.aa.com/i18n/AAdvantage/e...desContent.jsp
Last edited by AtlanticX; Feb 13, 2016 at 8:36 am
Feb 13, 2016, 8:42 am
#100
Join Date: Sep 2014
Posts: 134
Thanks, I will report back when I see activity to confirm your responses.
Feb 13, 2016, 9:16 am
#101
Join Date: Mar 2014
Posts: 144
The counter for stickers resets on New Year's, I think.
[ed.]Correction. It resets February 1st. https://www.aa.com/i18n/AAdvantage/e...desContent.jsp
[ed.]Correction. It resets February 1st. https://www.aa.com/i18n/AAdvantage/e...desContent.jsp
Feb 13, 2016, 10:59 am
#102
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,037
http://www.flyertalk.com/forum/ameri...questions.html
Feb 15, 2016, 6:31 pm
#103
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
Any update on these not posting correctly?
Guess I need to just send an email....
Guess I need to just send an email....
Feb 16, 2016, 12:46 pm
#104
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,037
Feb 17, 2016, 12:33 pm
#105
Join Date: Jan 2008
Location: New York
Programs: BAEC Silver, &c.
Posts: 446
Anyway:
- I'm Plat, my companion is Gold
- He has way more stickers than I do; I currently have none.
- To that, his firm will pay for his F ticket. It's not worth the premium over coach for me to book F outright on this flight.
- If we're both on the same flights (just in different classes), can I link our PNRs?
- And then, if I clear, is it possible to pull the stickers from his account (at check-in)?