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ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ

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ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ

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Old Jan 9, 2016, 1:10 pm
  #31  
Moderator: American AAdvantage, Signatures
 
Join Date: Jan 2008
Location: London, England
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Originally Posted by royevans
Thanks! Unfortunately we are already checked in with BP,s. Is there anything at all we can do at this point?
When you checked in did you say you didn't want to be on the upgrade list?
Microwave is offline  
Old Jan 9, 2016, 1:32 pm
  #32  
 
Join Date: Jan 2007
Programs: Delta PM
Posts: 216
Originally Posted by Microwave
When you checked in did you say you didn't want to be on the upgrade list?
No - it said "you are checked in," and underneath in red letters - "your upgrade could not be processed due to lack of 500-mile upgrades in your account. Please call aa or see a reservations agent at the airport." Or something to that effect. I was never presented any options re: the upgrade.

It might matter that I checked us both in while logged into my (non elite) account
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Old Jan 9, 2016, 1:52 pm
  #33  
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Originally Posted by royevans
No - it said "you are checked in," and underneath in red letters - "your upgrade could not be processed due to lack of 500-mile upgrades in your account. Please call aa or see a reservations agent at the airport." Or something to that effect. I was never presented any options re: the upgrade.

It might matter that I checked us both in while logged into my (non elite) account
Hmm... I'm stumped! Perhaps someone else can chime in? It's been a while since I've had this issue, and back then you either stayed on the list and had the stickers, went off the list and checked in, or didn't check in at all.
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Old Jan 9, 2016, 1:53 pm
  #34  
Formerly known as billinaz
 
Join Date: Oct 2003
Location: Goodyear,AZ for now then FL Spacecoast
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Auto upgrade and the 500 mile 'stickers'

I am Gold and I am not really getting the AA upgrade method so I thought I would ask someone who knew instead of calling AA.

I know I am eligible for upgrade 24 hours out. I don't have any stickers in my bank, but if the upgrade is available I would buy them.

My question is...... if I am eligible for an upgrade would I get a notification and a chance to buy 500 mile stickers or do they need to be in the account ahead of time?

I cannot see the logic of buying these ahead of time if they are non refundable.....
SpaceCoastBill is offline  
Old Jan 9, 2016, 1:55 pm
  #35  
 
Join Date: Jan 2007
Programs: Delta PM
Posts: 216
Originally Posted by Microwave
Hmm... I'm stumped! Perhaps someone else can chime in? It's been a while since I've had this issue, and back then you either stayed on the list and had the stickers, went off the list and checked in, or didn't check in at all.
That's how I remembered it as well...this was a first. It seemed to imply the upgrade was there at t-24, we didn't get it due to stickers, and that's it. anyone else seen this.
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Old Jan 9, 2016, 2:04 pm
  #36  
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Originally Posted by SpaceCoastBill
I am Gold and I am not really getting the AA upgrade method so I thought I would ask someone who knew instead of calling AA.

I know I am eligible for upgrade 24 hours out. I don't have any stickers in my bank, but if the upgrade is available I would buy them.

My question is...... if I am eligible for an upgrade would I get a notification and a chance to buy 500 mile stickers or do they need to be in the account ahead of time?

I cannot see the logic of buying these ahead of time if they are non refundable.....
You will not need them ahead of time. They will need to be in your account when you check in for your flight when you are upgraded. Once you get the notice of an upgrade go online and buy the required number of stickers or buy them when you check in at a kiosk. They will cost for if you purchase them from a check in agent.
MiamiAirport Formerly NY George is offline  
Old Jan 9, 2016, 2:19 pm
  #37  
Moderator: American AAdvantage, Signatures
 
Join Date: Jan 2008
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Originally Posted by SpaceCoastBill
I am Gold and I am not really getting the AA upgrade method so I thought I would ask someone who knew instead of calling AA.

I know I am eligible for upgrade 24 hours out. I don't have any stickers in my bank, but if the upgrade is available I would buy them.

My question is...... if I am eligible for an upgrade would I get a notification and a chance to buy 500 mile stickers or do they need to be in the account ahead of time?

I cannot see the logic of buying these ahead of time if they are non refundable.....
Into the appropriate consolidated thread this question goes... which was already on page 1...

~Moderator
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Old Jan 9, 2016, 2:28 pm
  #38  
Formerly known as billinaz
 
Join Date: Oct 2003
Location: Goodyear,AZ for now then FL Spacecoast
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<redacted>

Thanks to NewYorkGeorge for the answer to my question.

Last edited by Microwave; Jan 9, 2016 at 2:44 pm Reason: Removed quote of and reply to moderator post
SpaceCoastBill is offline  
Old Jan 9, 2016, 9:41 pm
  #39  
 
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
Is there anyway to cancel an upgrade request online short of calling in to do this? I mistakenly checked the wrong box of a multi-segment flight. For the first leg I do not want to burn an upgrade since it not that long, but over the 500 mile mark.
Redeemed is offline  
Old Jan 10, 2016, 1:18 pm
  #40  
 
Join Date: Apr 2010
Posts: 1,546
Originally Posted by RogerD408
This is such a corner case, I'm not surprised IT does not have a process to address it.
I don't think it's such a corner case. There must be tens of thousands of elites who regularly vacation with a husband / wife and one or more kids. It's a bit of a thorn in my side the way elite benefits become difficult with 3+ pax (upgrades, lounge guesting, etc), but my usual solution is to split off the third pax and upgrade him / her with miles.
_kurt is offline  
Old Jan 16, 2016, 5:46 pm
  #41  
 
Join Date: Jan 2016
Location: Illinois
Programs: AA Gold
Posts: 13
2 Questions about stickers as a gold.

1) One is there anyway to make it so that if I have a companion that we will only upgrade if 2 seats are available next to each other? Both times we put in for upgrades we got upgraded but were separated so had to do some wrangling to get next to each other.

2) Does it ever make sense to do a sort of sticker run to earn some? If I can find the rest of the miles that I need for 10000 miles before March 1, and it costs less than $160 ai would it then be a worthwhile investment?

Thanks.
illinifan4249 is offline  
Old Jan 16, 2016, 5:50 pm
  #42  
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Originally Posted by illinifan4249
2 Questions about stickers as a gold.

1) One is there anyway to make it so that if I have a companion that we will only upgrade if 2 seats are available next to each other? Both times we put in for upgrades we got upgraded but were separated so had to do some wrangling to get next to each other.

2) Does it ever make sense to do a sort of sticker run to earn some? If I can find the rest of the miles that I need for 10000 miles before March 1, and it costs less than $160 ai would it then be a worthwhile investment?

Thanks.
1. You could gamble and wait until just before check in to request. Then you can see what seating looks like in first.

2. Are you going to use them/were you going to buy them/are you going to requalify?

I fly sub 500 mile flight almost exclusively. I've got stickers that I don't know what to do with. I also am not exclusively booking AA anymore, so that lowers the options and I am not going to requalify.
United747 is offline  
Old Jan 18, 2016, 8:06 am
  #43  
 
Join Date: Aug 2002
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When does the 10,000 mile counter reset towards earning upgrades? I had ~9,500 going into 2016 and then flew another 850 miles last week so was expecting to see 4 upgrades deposited into my account. Thanks!
TWA Guy is offline  
Old Jan 18, 2016, 8:55 am
  #44  
 
Join Date: Sep 2013
Location: MSN
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Originally Posted by TWA Guy
When does the 10,000 mile counter reset towards earning upgrades? I had ~9,500 going into 2016 and then flew another 850 miles last week so was expecting to see 4 upgrades deposited into my account. Thanks!
The counter resets on the 1st. of March. You may find that the "miles needed" shows a change several days before the coupon counter increases.
MADPhil is offline  
Old Jan 18, 2016, 9:08 am
  #45  
 
Join Date: Aug 2002
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Posts: 2,928
Originally Posted by MADPhil
The counter resets on the 1st. of March. You may find that the "miles needed" shows a change several days before the coupon counter increases.
OK thanks, so i should see the 4 upgrades soon then right?
TWA Guy is offline  


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