Old Jan 9, 16, 2:52 pm
  #33  
Microwave
Moderator: American AAdvantage, Signatures
 
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, Marriott Platinum, National Exec, AA EXP Emeritus
Posts: 9,139
Originally Posted by royevans View Post
No - it said "you are checked in," and underneath in red letters - "your upgrade could not be processed due to lack of 500-mile upgrades in your account. Please call aa or see a reservations agent at the airport." Or something to that effect. I was never presented any options re: the upgrade.

It might matter that I checked us both in while logged into my (non elite) account
Hmm... I'm stumped! Perhaps someone else can chime in? It's been a while since I've had this issue, and back then you either stayed on the list and had the stickers, went off the list and checked in, or didn't check in at all.
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