FlyerTalk Forums - View Single Post - ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
Old Jan 9, 2016, 1:32 pm
  #32  
royevans
 
Join Date: Jan 2007
Programs: Delta PM
Posts: 216
Originally Posted by Microwave
When you checked in did you say you didn't want to be on the upgrade list?
No - it said "you are checked in," and underneath in red letters - "your upgrade could not be processed due to lack of 500-mile upgrades in your account. Please call aa or see a reservations agent at the airport." Or something to that effect. I was never presented any options re: the upgrade.

It might matter that I checked us both in while logged into my (non elite) account
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