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ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ

ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ

Old Feb 12, 16, 7:35 am
  #91  
 
Join Date: Jan 2013
Programs: AA Plat Pro, Marriott Plat, Club Carlson Gold
Posts: 701
Originally Posted by PHLGovFlyer View Post
I ran into the same problem with 500 milers not posting more than a week after crossing 10k EQM. The rep stated that there apparently was an issue if you crossed the threshold on January 30th or 31st they would not post. AA is aware of the problem but I still haven't received my 500 milers 11 days after crossing 10k and 3 days after calling.
Thank you very much for this bit of information. I have the same problem - crossed the 31st. Will call AA today.
466SHH is offline  
Old Feb 12, 16, 10:01 am
  #92  
 
Join Date: May 2011
Location: Portland, OR
Posts: 332
Originally Posted by 466SHH View Post
Thank you very much for this bit of information. I have the same problem - crossed the 31st. Will call AA today.
I completed my initial 10,000 plus miles on Feb 9. My upgrades have not posted. I contacted AA today and they said it was a known issue and they are working on fixing the problem. She said if I needed them anytime soon she could manually post them to my account. Otherwise they are thinking the problem will be fixed by the end of this month.
SuperDudley is offline  
Old Feb 12, 16, 10:13 am
  #93  
 
Join Date: Aug 2007
Location: BNA
Programs: AA Gold, National Executive, IHG Gold
Posts: 731
Is there any grace mileage anymore on the use of stickers. I am looking at MSP-MIA which is 1,501 miles. Will this really require 4 stickers?
MSP_Monopoly is offline  
Old Feb 12, 16, 10:22 am
  #94  
Mandarin Oriental Contributor BadgeFour Seasons Contributor Badge
 
Join Date: Feb 2010
Location: ORD
Programs: Marriott Gold
Posts: 3,460
Originally Posted by MSP_Monopoly View Post
Is there any grace mileage anymore on the use of stickers. I am looking at MSP-MIA which is 1,501 miles. Will this really require 4 stickers?
I remember reading that they got rid of it since implementing free upgrades under 500 miles.
United747 is offline  
Old Feb 12, 16, 10:41 am
  #95  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,099
Originally Posted by 466SHH View Post
Thank you very much for this bit of information. I have the same problem - crossed the 31st. Will call AA today.
I crossed on the 31st as well. After being told by the agent who said it was based on flown miles, not EQMs, I spoke to a supervisor who also said there was an issue and I'd have them shortly.
alphaeagle is offline  
Old Feb 12, 16, 12:34 pm
  #96  
 
Join Date: May 2015
Location: YVR, ZRH
Programs: *G
Posts: 8,994
Originally Posted by alphaeagle View Post
I crossed on the 31st as well. After being told by the agent who said it was based on flown miles, not EQMs, I spoke to a supervisor who also said there was an issue and I'd have them shortly.
Interestining - I have >10k miles based on EQM and my sticker counter reset, but less than 10k miles based on flown base miles. So because my sticker counter reset I'm pretty sure it is indeed based on EQM still.

On the other hand, my updates havent posted yet either.... ButI just crossed 10k yesterday
Smiley90 is online now  
Old Feb 13, 16, 8:16 am
  #97  
 
Join Date: Sep 2014
Posts: 120
AA 500 mile upgrade bank/automatic useage

A few weeks ago the AAdvantage site said I needed 1,200 miles to obtain 500 mile upgrades. I put in those miles a week ago, but do not see any 500 mile upgrades in my bank. Now it says I need over 9,000 miles. I wonder if they get used at AA's discretion as I have never requested to use a 500 mile upgrade, but I have been upgraded to first a few times automatically. Usually on < 300 mile flights. Are they deducting them automatically when I get upgraded? Does it take more than a week for them to show up in your bank? Note that my 10,000 miles spanned over year-end. I achieved AA Gold late 2015. Could that have prevented the 4 from going into my bank regardless of what the web page said? The AAdvantage 500 mile upgrade display grid shows zeroes across the board.

Last edited by GeraldHouse; Feb 13, 16 at 8:22 am
GeraldHouse is offline  
Old Feb 13, 16, 8:23 am
  #98  
 
Join Date: Sep 2009
Location: IND
Programs: AA PlatPro, HH Diamond, Hyatt Globalist
Posts: 320
It usually takes about 7-8 business days to reflect in your account. You should Se the new balance some time soon.
ceebee100 is offline  
Old Feb 13, 16, 8:23 am
  #99  
 
Join Date: Aug 2014
Location: AMS
Programs: AAdvantage Platinum, Asiana Club Silver, Flying Blue Ivory
Posts: 368
<500 miles is complimentary, it doesn't cost you a sticker.

The counter for stickers resets on New Year's, I think.

[ed.]Correction. It resets February 1st. https://www.aa.com/i18n/AAdvantage/e...desContent.jsp

Last edited by AtlanticX; Feb 13, 16 at 8:36 am
AtlanticX is offline  
Old Feb 13, 16, 8:42 am
  #100  
 
Join Date: Sep 2014
Posts: 120
Thanks, I will report back when I see activity to confirm your responses.
GeraldHouse is offline  
Old Feb 13, 16, 9:16 am
  #101  
 
Join Date: Mar 2014
Posts: 144
Originally Posted by AtlanticX View Post
The counter for stickers resets on New Year's, I think.

[ed.]Correction. It resets February 1st. https://www.aa.com/i18n/AAdvantage/e...desContent.jsp
Actually, from reading that page it seems like it will reset on Feb 1st if you earned the status after Jan 1 2016. Since the OP became Gold in Dec 2015, his counter should only be reset after Feb 29 this year.
POAflyer is offline  
Old Feb 13, 16, 10:59 am
  #102  
 
Join Date: Feb 2005
Location: PHL
Programs: AA EXP, HHonors Diamond, Marriott Lifetime Ti, UA Silver
Posts: 4,676
Originally Posted by GeraldHouse View Post
A few weeks ago the AAdvantage site said I needed 1,200 miles to obtain 500 mile upgrades. I put in those miles a week ago, but do not see any 500 mile upgrades in my bank.
Lots of bugs in posing of 500 milers reported since the end of January in the last page(s) of this thread:

http://www.flyertalk.com/forum/ameri...questions.html
PHLGovFlyer is offline  
Old Feb 15, 16, 6:31 pm
  #103  
Used to be 'g_leyser'
 
Join Date: Jul 2002
Location: Land of Lightfoot
Programs: AS MVP Gold, AA Plat, HH Dia, Bonvoy Gold, IHG Gold, Reno Air MEGA Platinum
Posts: 9,736
Any update on these not posting correctly?

Guess I need to just send an email....
aisleorwindow is offline  
Old Feb 16, 16, 12:46 pm
  #104  
 
Join Date: Feb 2005
Location: PHL
Programs: AA EXP, HHonors Diamond, Marriott Lifetime Ti, UA Silver
Posts: 4,676
Originally Posted by aisleorwindow View Post
Any update on these not posting correctly?

Guess I need to just send an email....
My only update is that I crossed 20k EQM and got 4 for that but still haven't received the 4 I should have received for crossing 10k on Jan 30th.
PHLGovFlyer is offline  
Old Feb 17, 16, 12:33 pm
  #105  
 
Join Date: Jan 2008
Location: New York
Programs: BAEC Silver, &c.
Posts: 420
Originally Posted by Mlle_Mustard View Post
Anyway:
  1. I'm Plat, my companion is Gold
  2. He has way more stickers than I do; I currently have none.
  3. To that, his firm will pay for his F ticket. It's not worth the premium over coach for me to book F outright on this flight.
  4. If we're both on the same flights (just in different classes), can I link our PNRs?
  5. And then, if I clear, is it possible to pull the stickers from his account (at check-in)?
I wanted to report back that yes, this is possible. Friendly, helpful check-in agent didn't find the request odd at all.
turnleftbrighteyes is offline  

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