Old Feb 18, 16, 8:02 pm
Join Date: May 2015
Location: YVR, ZRH
Programs: *G
Posts: 9,564
Originally Posted by dogcanyon View Post
It's not just the 30th and 31st, because a friend and I both crossed a threshold on Feb 2 (the miles posted the next day) and neither of us
has received the upgrades yet. I called AAdvantage Customer Service a week ago today and the agent sent our AAdvantage numbers to the "team" working on this (she said they were running nightly processes manually to correct the issue in batches), but as of today the upgrades still have not posted.
I crossed the 10k mark 2 weeks ago and I'm still waiting for stickers... How long do they usually take to post? Should I call in too?
Smiley90 is offline