Old Feb 18, 16, 3:33 pm
Join Date: Oct 2000
Location: Dallas, TX USA
Posts: 1,678
Originally Posted by 466SHH View Post
Thank you very much for this bit of information. I have the same problem - crossed the 31st. Will call AA today.
It's not just the 30th and 31st, because a friend and I both crossed a threshold on Feb 2 (the miles posted the next day) and neither of us
has received the upgrades yet. I called AAdvantage Customer Service a week ago today and the agent sent our AAdvantage numbers to the "team" working on this (she said they were running nightly processes manually to correct the issue in batches), but as of today the upgrades still have not posted.
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