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Unofficial AC PNR Viewing Tool (cowtool)

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Old Jan 7, 2022, 12:33 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: canadiancow
https://acpnr.cowtool.com/

Feature Requests / Bug Reports
  • More direct links to partner airline "manage booking" pages
  • For points bookings, show how many points were used
  • Sometimes when you have UN segments, it doesn't show the entire PNR
  • How about a one tool using the other: PNR lookup tool could show R space available Y/N if pax isn't already upgraded.
  • Can seat # be a clickable link to carrier manage booking/seat?
  • Display ticket create date/time, helpful to know when reticketed due to schedule change.
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Unofficial AC PNR Viewing Tool (cowtool)

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Old Mar 12, 2023, 11:37 am
  #766  
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
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Mind posting a screenshot of everything? You can use one of the demo modes to redact information you don't want to share.
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Old Mar 12, 2023, 11:56 am
  #767  
 
Join Date: Apr 2011
Location: YXU
Programs: AC SE100K, National E/E, HH Diamond, IHG Diamond, MB, Avis PC
Posts: 997
Is it OK like this?

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Old Mar 12, 2023, 12:09 pm
  #768  
 
Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,993

I'm seeing this too
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Old Mar 12, 2023, 12:28 pm
  #769  
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Originally Posted by WildcatYXU
Is it OK like this?

Yours doesn't look ticketed. I'd just call res (shorter hold) and ask if it looks properly ticketed.

Originally Posted by OttawaMark

I'm seeing this too
Yours also doesn't look ticketed.

If you don't have a ticket number, that's bad.
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Old Mar 12, 2023, 1:20 pm
  #770  
 
Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,993
Originally Posted by canadiancow
Yours doesn't look ticketed. I'd just call res (shorter hold) and ask if it looks properly ticketed.



Yours also doesn't look ticketed.

If you don't have a ticket number, that's bad.

That would explain it. I think EZ-Air tickets about a month before travel.
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Old Mar 21, 2023, 8:52 am
  #771  
 
Join Date: Mar 2022
Programs: Aeroplan
Posts: 479



I had a schedule change that I had to deal with on the return portion of an upcoming EZE trip. I did it through the self serve online tool and now it looks like there's something messed up in my PNR somewhere.

Has anyone seen this/know what's wrong on the
backend. I phoned gen reservations and they saw nothing wrong with the PNR at all but in cowtool it's missing cabin and also the final Rouge flight isn't populating as Rouge and showing 0 earn. On the ticket email I received it also says

??1500

2hr 01m

Cabin : Business Class (D)

Operated by: SUBSIDIARY/FRANCHISE

Aircraft type: 320
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Old Mar 21, 2023, 9:46 am
  #772  
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Posts: 44,835
I wouldn't really worry. But that last operating airline is amusing. I wonder if they're changing how rouge is handled.

Edit: What does it say when you hover over the operating airline?

Last edited by canadiancow; Mar 21, 2023 at 10:57 am
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Old Mar 22, 2023, 9:13 am
  #773  
 
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,840
For how long is the PNR data accessible via the CowTool at the end of a trip? When the last flight is flown? When the last flight has closed/boarded? I've had issues lately with flights and/or SQD not crediting correctly so I'm planning to capture more screen shots.
--
13F
Seat13F_AC_CRJ is offline  
Old Mar 22, 2023, 9:27 am
  #774  
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It should be for a day or two after the last flight is flown.

If you use the saved bookings feature it will store the total SQx indefinitely, but not a per-segment breakdown.
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Old Mar 26, 2023, 8:16 pm
  #775  
 
Join Date: Jul 2022
Posts: 23
If I called in and linked two PNRs together (I booked 2 ppl, wife booked 2 ppl), does it note anywhere on cowtool pnr viewer? The agent said it's linked, but I'd like to somehow confirm. I want to ensure we can all check in together and in case of IRROPS.
antistan is offline  
Old Mar 31, 2023, 5:10 pm
  #776  
 
Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,993
Not sure if this has been covered or even asked for, but not all of my e-ticket numbers are shown using this great tool

My scenario: flight booked by Princess EZAir, single PNR for YOW-Europe on AF, Europe to YOW on AC (codeshare on LH metal). The CowTool shows the AF e-ticket numbers (057-xxxxxxxxxx) but not the inbound AC e-tickets (014-xxxxxxxxxx). If it matters we have 2x AF e-ticket numbers and 2x AC e-ticket numbers.
OttawaMark is offline  
Old Mar 31, 2023, 5:25 pm
  #777  
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Originally Posted by OttawaMark
Not sure if this has been covered or even asked for, but not all of my e-ticket numbers are shown using this great tool

My scenario: flight booked by Princess EZAir, single PNR for YOW-Europe on AF, Europe to YOW on AC (codeshare on LH metal). The CowTool shows the AF e-ticket numbers (057-xxxxxxxxxx) but not the inbound AC e-tickets (014-xxxxxxxxxx). If it matters we have 2x AF e-ticket numbers and 2x AC e-ticket numbers.
Yeah someone upthread posted an example of that, and I haven't had time to try to make it work.

I know this is supposed to be to help you to see full booking details, but some of these scenarios are just so obscure they rarely happen, and I've personally never seen them.
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Old Mar 31, 2023, 7:03 pm
  #778  
 
Join Date: Mar 2015
Posts: 133
Seeing "An error has occurred." a lot tonight
FlySkyHigh is offline  
Old Mar 31, 2023, 7:58 pm
  #779  
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Join Date: Sep 2012
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It's working fine for me.
FlySkyHigh likes this.
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Old Mar 31, 2023, 9:08 pm
  #780  
 
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,217
Originally Posted by canadiancow
It's working fine for me.
Working for me too.
canopus27 is offline  


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