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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Apr 21, 2021, 2:19 pm
  #1306  
Moderator: United Airlines
 
Join Date: Jun 2007
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Originally Posted by flyingrohit
This is the one that's hidden away right? Like you have to take an elevator and walk a little bit to that small room? I'd rather they open the gate 60s one or the G gates one no? If we are thinking of the same club isn't that one just a small room and wouldn't take away too much from the crowding
That is called the Mezzanine UC. The one being refered is the E gates UC. Both are similiar in size and relatively near each other. But larger than the G gates UC. (the older international F lounge)

The only large UC in SFO is the Rotunda UC (F gates)

And there is the very large (closed) Polaris Lounge in the G International terminal.
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Old Apr 21, 2021, 2:26 pm
  #1307  
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Originally Posted by flyingrohit
This is the one that's hidden away right? Like you have to take an elevator and walk a little bit to that small room? I'd rather they open the gate 60s one or the G gates one no? If we are thinking of the same club isn't that one just a small room and wouldn't take away too much from the crowding
Maybe, but for some reason when the E/former-60 gates club is open, people seem to love crowding into that one, which has the happy consequence that the rotunda club is not so full.
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Old Apr 21, 2021, 2:38 pm
  #1308  
 
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Originally Posted by fumje
Maybe, but for some reason when the E/former-60 gates club is open, people seem to love crowding into that one, which has the happy consequence that the rotunda club is not so full.
This would be welcome especially in the evening hours.
Originally Posted by WineCountryUA
That is called the Mezzanine UC. The one being refered is the E gates UC. Both are similiar in size and relatively near each other. But larger than the G gates UC. (the older international F lounge)
Originally Posted by HNLbasedFlyer
I think he meant the one by the E gates - no need to take elevator
Oh ok yeah I think I'm mixing them up, but I know which club you guys are talking about. If I'm not wrong, the club I'm talking about and you are talking about are actually quite close to each other.
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Old Apr 21, 2021, 2:47 pm
  #1309  
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Originally Posted by flyingrohit
This would be welcome especially in the evening hours.



Oh ok yeah I think I'm mixing them up, but I know which club you guys are talking about. If I'm not wrong, the club I'm talking about and you are talking about are actually quite close to each other.
The mezzanine club is approximately across from Sankaku, which is also near former gate 70.

The one for which I'd think "blue plastic scheme" is an appropriate descriptor is near the start of the corridor to most of the former 60 gates (now E gates).
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Old Apr 21, 2021, 2:52 pm
  #1310  
 
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Originally Posted by fumje
Maybe, but for some reason when the E/former-60 gates club is open, people seem to love crowding into that one, which has the happy consequence that the rotunda club is not so full.
But if every other seat is blocked and no bar seating I can't imagine that small club will move the needle much. I foresee a line getting into that club.
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Old Apr 21, 2021, 2:59 pm
  #1311  
 
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Well if it helps, in mid-may, a headache of a work trip will allow me to survey which clubs are open/offerings at ord, iah, sfo, iad, and even some outstations although those clubs are unlikely to be open and not sure if mia even has one. I'll definitely report back the findings
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Old Apr 21, 2021, 9:58 pm
  #1312  
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Originally Posted by HNLbasedFlyer
I think he meant the one by the E gates - no need to take elevator
Yes! sorry for the confusion. Blue plastic UC means the main terminal floor one close to former gate 60 I should have said. Now called E gates I guess

(I believe it is also very close to the old gate 70 too though). It is on a corner
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Old Apr 21, 2021, 10:12 pm
  #1313  
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Originally Posted by HNLbasedFlyer
But if every other seat is blocked and no bar seating I can't imagine that small club will move the needle much. I foresee a line getting into that club.
It would save the walk to the rotunda if departing from E gates, though I do much prefer the rotunda club.
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Old Apr 22, 2021, 9:05 am
  #1314  
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Originally Posted by kirkwoodj
At least the bar was open
Essential service....

David
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Old Apr 23, 2021, 7:19 am
  #1315  
 
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Does anyone know if Polaris passengers are still being provided drink chits in the UCs?

-FlyerBeek
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Old Apr 23, 2021, 7:44 am
  #1316  
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Originally Posted by FlyerBeek
Does anyone know if Polaris passengers are still being provided drink chits in the UCs?

-FlyerBeek
Not chits, but a card that you give to the bartender that allows you to get unlimited top shelf drinks. And a single pack of upgraded snack...salami, cheese and crackers.
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Old Apr 23, 2021, 7:50 am
  #1317  
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Stopped by the EWR club yesterday afternoon. Packed, with a line of 10+ at the bar. Walked thru and no acceptable seat options. Everyone packed tight, masks down eating and drinking. I walked right back out.

Not opening up additional clubs at this point is just greed + unsafe.
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Old Apr 23, 2021, 9:54 am
  #1318  
 
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Originally Posted by goodeats21
Not chits, but a card that you give to the bartender that allows you to get unlimited top shelf drinks. And a single pack of upgraded snack...salami, cheese and crackers.
And at the SFO UC (in the domestic terminal) this includes Moet champagne! 🥂
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Old Apr 23, 2021, 10:00 am
  #1319  
 
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Originally Posted by goodeats21
Stopped by the EWR club yesterday afternoon. Packed, with a line of 10+ at the bar. Walked thru and no acceptable seat options. Everyone packed tight, masks down eating and drinking. I walked right back out.

Not opening up additional clubs at this point is just greed + unsafe.
*Le sigh* I can understand not opening all of the UC clubs at EWR at this time, but it's to my understanding that there is only one open now. That is ridiculous and definitely a health hazard. UC Clubs at EWR were packed by default pre-COVID.
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Old Apr 23, 2021, 10:20 am
  #1320  
 
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I know it's like $20 for a glass of wine, but I have a much more pleasant experience at one of the iPad bars in EWR. Skip the UC if you can.
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