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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Apr 24, 2021, 3:11 pm
  #1336  
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I'm certain it was ORD being discussed by me (), and pretty sure the same by others — that's the only hub where a club could potentially be open in "C" or in "Terminal 2 E/F". Also, ORD C club had no liquor after Polaris Lounge construction.
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Old Apr 24, 2021, 3:14 pm
  #1337  
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
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Posts: 4,168
Originally Posted by Jprod
Oops. My bad. Sorry to confuse. Obviously I was confused as well. A rough timeline from United would be nice. Im not holding my breath that CLE will open anytime soon.
From a small birdie and observation I'm slightly more optimistic than I was week ago with no specific timeline -- but if you were to drop an email to Toby it certainly couldn't hurt...
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Old Apr 24, 2021, 3:22 pm
  #1338  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by tcdtcd
I thought it was ORD being discussed! 😂
Had the same question!
Originally Posted by tcdtcd
ORD has 2 in B, 1 in C, and 1 in E/F. So I think(?) thats the answer?😂
Originally Posted by unitedbusiness
I think we are discussing the C gate ORD United Club, which reopened some time late this week, but is apparently only open on certain days.
Oh that's right O'hell has e and f gates where the regionals leave from. I guess if C opened I'll take a look at it next month and report back what's going on. I'll put some pics from at least one club (maybe more) in every hub next month, hopefully, some hot items show themselves.
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Old Apr 24, 2021, 3:58 pm
  #1339  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
To summarize

ORD is still just the B6 UC open -- and now? C16 may be open limited amenities. limited hours
and EWR has the C74 and now?? the popup C124 UC ? is open

Correct???

Folks need to be a little more complete in this thread --- say the C club is open, means different things to different folks.
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Last edited by WineCountryUA; Apr 24, 2021 at 6:12 pm Reason: perhaps this is now staighten out
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Old Apr 24, 2021, 4:03 pm
  #1340  
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Join Date: Aug 2015
Posts: 11,470
Originally Posted by WineCountryUA
To summarize

ORD is still just the B6 UC open
and EWR has the C74 and now?? the popup C124 UC ? open

Correct???
I believe EWR C123 popup still closed.

Some other posters were (I am pretty sure) discussing ORD C club being open at some point this week, but I do know it was closed this morning (about 9a). It could be they are only opening it on weekdays or with more limited hours, depending on banked flight loads. (my best guess??)
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Old Apr 24, 2021, 6:03 pm
  #1341  
 
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,342
Who’s on first? What’s on second?
Yes, it’s ORD C that’s opening for certain hours (saw it open last weekend).

Wish it was ORD E/F or B18. Much nicer clubs, but worse locations for the bulk of UA flyers.

Last edited by WineCountryUA; Apr 24, 2021 at 6:13 pm Reason: merged consecutive posts by same member
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Old Apr 24, 2021, 6:14 pm
  #1342  
 
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
Originally Posted by tcdtcd
Wish it was ORD E/F or B18. Much nicer clubs, but worse locations for the bulk of UA flyers.
Isn't convenience of the location when making a connection much more important? If your flight is departing from the C concourse, which has a lot of gates, isn't the C concourse the best place to be so that you can time your time to get to the gate? The B-18 club, while nice, is far away from most gates. And the E/F club is only convenient to departures from E/F gates.
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Old Apr 24, 2021, 6:16 pm
  #1343  
 
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,342
Yep agree. Just noting C is sub optimal vs the other 3, until they expand it (hopefully still planned/funded, but who knows?)
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Old Apr 24, 2021, 6:34 pm
  #1344  
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Originally Posted by tcdtcd
Yep agree. Just noting C is sub optimal vs the other 3, until they expand it (hopefully still planned/funded, but who knows?)
Which C club at which airport?

David
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Old Apr 24, 2021, 6:49 pm
  #1345  
 
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,342
Originally Posted by DELee
Which C club at which airport?

David
oh stop!😂

ORD - the only C there is!
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Old Apr 24, 2021, 7:39 pm
  #1346  
 
Join Date: Mar 2005
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Posts: 1,625
The C club at IAH has open for a while. Of course, the C club in IAH is also still closed.
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Old Apr 24, 2021, 7:45 pm
  #1347  
 
Join Date: Feb 2003
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Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Originally Posted by tcdtcd
oh stop!😂

ORD - the only C there is!
Are we talking about the FLL club closest to C1?
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Old Apr 25, 2021, 8:28 am
  #1348  
 
Join Date: Feb 2003
Posts: 4,115
Originally Posted by seanp7
I know it's like $20 for a glass of wine, but I have a much more pleasant experience at one of the iPad bars in EWR. Skip the UC if you can.
So true, and it’s been this way for a long while. Best case in the old days was to “pop in” to the pop-up club and see it abysmally overcrowded and the agent would give you a food voucher that covered that $20 glass of wine!
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Old Apr 25, 2021, 8:52 pm
  #1349  
 
Join Date: Jun 2019
Location: IAH
Programs: UA1K, AS Gold 75K, HH Diamond, MR Titanium LT Gold, IHG Platinum, HZ PC, CLEAR
Posts: 341
The UA app, UA website and *A website all say the same: "These United Club locations are currently open:
  • Chicago O’Hare (near Gate B6)"
Tomorrow I land at ORD Terminal C @ 8 a.m. so I will stop and see if the UC in Terminal C is open.

There are errors on the UA app. It does not say the AC club at LAX is closed but it was closed last week. I will check again this week but believe the only *A club open at LAX is the UC near Gate 71A.
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Old Apr 26, 2021, 7:21 am
  #1350  
 
Join Date: Jun 2019
Location: IAH
Programs: UA1K, AS Gold 75K, HH Diamond, MR Titanium LT Gold, IHG Platinum, HZ PC, CLEAR
Posts: 341
A few minutes ago, a UA supervisor in ORD Terminal C said that UC C has not been open during Covid and he has no official word on an opening date.
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