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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old May 1, 2021, 5:58 pm
  #1426  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Originally Posted by wpcoe
Cool, When did these Schrödinger Lounges appear?
Only the cat knows.
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Old May 1, 2021, 6:47 pm
  #1427  
 
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
Originally Posted by WineCountryUA
Only the cat knows.
It does. And it doesn't.
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Old May 2, 2021, 7:30 am
  #1428  
 
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Originally Posted by Xyzzy
For a while these signs were up in the Austin airport. After the AA club had been open for a while, AA removed its sign. The UA sign is still there, quite some time later. The UA flights are packed yet the club is still not open. That sends a pretty convincing messge.
Honestly, the UC @ AUS is so horribly depressing I'd almost rather be in the terminal.

Regards
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Old May 2, 2021, 4:35 pm
  #1429  
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Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,058
By contrast, I am really looking forward to the reopening of the United Club at GUM.
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Old May 2, 2021, 5:58 pm
  #1430  
 
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
Originally Posted by scubadu
Honestly, the UC @ AUS is so horribly depressing I'd almost rather be in the terminal.
Up until AA started requiring a same day AA ticket to access their clubs, I often went to the AA lounge at AUS instead.
Guate87 likes this.
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Old May 2, 2021, 7:59 pm
  #1431  
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Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
I don’t care if the club has absolutely no space. A GS should never be denied access. GS are No question United’s best customers (besides chairman’s circle of course). Open your clubs United.
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Old May 3, 2021, 4:59 pm
  #1432  
 
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Today at SFO they have Clam Chowder available at the bar. Also crudité with ranch in plastic boxes. Green salads in plastic boxes. Land O Lakes cheddar cheese sticks, mixed nuts in plastic bags - plus some of the classic chips, Sun Chips, Milanos, etc. While I am not through here as often I used to, it seems an attempt to freshen up the options is happening.
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Old May 3, 2021, 5:01 pm
  #1433  
 
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Originally Posted by SFO 1K
Today at SFO they have Clam Chowder available at the bar. Also crudité with ranch in plastic boxes. Green salads in plastic boxes. Land O Lakes cheddar cheese sticks, mixed nuts in plastic bags - plus some of the classic chips, Sun Chips, Milanos, etc. While I am not through here as often I used to, it seems an attempt to freshen up the options is happening.
wow! That certainly is a marked improvement over the rather lackluster selections… hope this spreads to other UCs!
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Old May 3, 2021, 5:08 pm
  #1434  
 
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Originally Posted by unitedbusiness
wow! That certainly is a marked improvement over the rather lackluster selections… hope this spreads to other UCs!
I will add that there was a very active liquor training session in progress when I arrived where a rep was helping team members learn about origins of wine, wine regions, and other information to improve their product knowledge. And the bartender is actively promoting the Clam Chowder to all guests - he even mentioned someone said that it was being offered at LAX and they quickly added it to the SFO Club.
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Old May 3, 2021, 5:10 pm
  #1435  
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Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by SFO 1K
I will add that there was a very active liquor training session in progress when I arrived where a rep was helping team members learn about origins of wine, wine regions, and other information to improve their product knowledge. And the bartender is actively promoting the Clam Chowder to all guests - he even mentioned someone said that it was being offered at LAX and they quickly added it to the SFO Club.
Go LAX UC!

David
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Old May 3, 2021, 5:32 pm
  #1436  
 
Join Date: Aug 2019
Posts: 98
No clam chowder at LAX UC early afternoon today. The place was as full as I've ever seen it, though.
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Old May 3, 2021, 6:45 pm
  #1437  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by Whyme
No clam chowder at LAX UC early afternoon today. The place was as full as I've ever seen it, though.
We all like empty(ish) lounges but good to see some semblance of normality. Ever since the pandemic, I haven't seen the lax club with more than 20 people at a time so good to see this.
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Old May 3, 2021, 7:05 pm
  #1438  
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Join Date: Aug 2015
Posts: 11,470
Re: the ORD C club saga, asked at B6 earlier this evening about C -- got a sad apology and "we don't know" about opening date.
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Old May 3, 2021, 8:07 pm
  #1439  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
wow, I was just looking at the open DL clubs that really puts UA to shame.

I wonder if some of the bloggers could do some good and put some pressure on UA. Nothing helps like some public shaming
cfischer is offline  
Old May 3, 2021, 8:44 pm
  #1440  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
pretty sure they are tone-deaf to everything that doesn't carry the sound of $$$. The clubs situation is an embarrassment. Was arriving into SNA today and heard people coming out of the AC saying "I really feel bad for the united folks, that place has been closed for quite some time...." and the person he was talking to laughingly replied "Their flights look fuller than ours too"
flyingrohit is offline  


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