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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Apr 23, 2021, 12:02 pm
  #1321  
 
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 459
Originally Posted by seanp7
I know it's like $20 for a glass of wine, but I have a much more pleasant experience at one of the iPad bars in EWR. Skip the UC if you can.
I completely agree. Polaris lounge is a different question but iPad bars, space, and better choice of wine potentially >>> UC
n8-the-gr8 is offline  
Old Apr 23, 2021, 12:12 pm
  #1322  
 
Join Date: Sep 2006
Location: somewhere between ORD and Willis Tower
Programs: UA MM, Premier Plat, Costco EM
Posts: 1,392
I'm surprised they re-opened United C-side (which had limited service before COVID - just beer / wine) and not Terminal 2 E/F United Club
lincolnjkc likes this.
ordogg is offline  
Old Apr 23, 2021, 3:27 pm
  #1323  
 
Join Date: Jan 2013
Location: ORD
Programs: Marriott Titanium Elite, UA Silver, AA Gold
Posts: 494
Originally Posted by ordogg
I'm surprised they re-opened United C-side (which had limited service before COVID - just beer / wine) and not Terminal 2 E/F United Club
when did it reopen?

great news!
SPLITTERZ is offline  
Old Apr 23, 2021, 4:54 pm
  #1324  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
Originally Posted by SPLITTERZ
when did it reopen?

great news!
I saw it the other day when I looked for options ... did not see an announcement either
cfischer is offline  
Old Apr 23, 2021, 7:53 pm
  #1325  
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,168
Originally Posted by ordogg
I'm surprised they re-opened United C-side (which had limited service before COVID - just beer / wine) and not Terminal 2 E/F United Club
There was food and a Coke freestyle machine... pretty sure coffee too (but I don't drink the stuff so don't really pay attention) certainly more than just beer/wine.

I'm guessing it's a combination of seating capacity and INTL departures largely being on C (at least last time I was there it seemed like every other gate had a "Document check for xxx passengers" sign and gatekeeper...but agree I would have expected E/F... At least they didn't go full stupid and open the other B club
lincolnjkc is offline  
Old Apr 23, 2021, 9:05 pm
  #1326  
 
Join Date: Feb 2020
Location: BOS/SFO
Programs: United 4MM GS, Bonvoy Lifetime Titanium, Hilton Lifetime Diamond
Posts: 307
Originally Posted by lincolnjkc
There was food and a Coke freestyle machine... pretty sure coffee too (but I don't drink the stuff so don't really pay attention) certainly more than just beer/wine.

I'm guessing it's a combination of seating capacity and INTL departures largely being on C (at least last time I was there it seemed like every other gate had a "Document check for xxx passengers" sign and gatekeeper...but agree I would have expected E/F... At least they didn't go full stupid and open the other B club
really good to know since the C club still shows as closed on the app
LifetimeGS is offline  
Old Apr 24, 2021, 7:37 am
  #1327  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,470
Originally Posted by SPLITTERZ
when did it reopen?

great news!
It was closed early last week, so apparently some time between Wednesday and Friday.

Originally Posted by ordogg
I'm surprised they re-opened United C-side (which had limited service before COVID - just beer / wine) and not Terminal 2 E/F United Club
It is apparently closed today (Saturday) again — only open some days a week?

Last edited by WineCountryUA; Apr 24, 2021 at 10:16 am Reason: merged consecutive posts by same member
fumje is offline  
Old Apr 24, 2021, 9:41 am
  #1328  
 
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Originally Posted by cfischer
I saw it the other day when I looked for options ... did not see an announcement either
i don’t see it updated on the app or united.com either, but looking forward to seeing it open for myself this week !
unitedbusiness is offline  
Old Apr 24, 2021, 1:20 pm
  #1329  
 
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,506
Can one of the last 5-6 posters enlighten (some of) us about which airport’s UC you’re discussing? 😊
tcdtcd and Guate87 like this.

Last edited by st530; Apr 24, 2021 at 5:56 pm
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Old Apr 24, 2021, 1:40 pm
  #1330  
 
Join Date: Sep 2019
Posts: 143
Newark or as I affectionately call it -sEWeR
Xyzzy and MatthewLAX like this.

Last edited by Jprod; Apr 24, 2021 at 3:58 pm
Jprod is offline  
Old Apr 24, 2021, 2:04 pm
  #1331  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by st530
Can one of the last 5-6 posters enlighten (some of) us about which airport’s UC you’re discussing? 😊
Originally Posted by Jprod
Newark or as I affectionately cal it -sEWeR
Ok now I'm very confused as well with questions. I was under the impression that they were discussing IAH as I don't know any other UA hub with E gates and C gates unless I'm misinterpreting "terminal 2 E/F" meaning. And I thought the C74 lounge has been open? Unless you guys are talking about what used to be the pop-up club by C123 has now opened to the full 2 story lounge it was supposed to be? If so then what's terminal 2 E/F at ewr?
st530, Cat88L3 and Guate87 like this.
flyingrohit is offline  
Old Apr 24, 2021, 2:24 pm
  #1332  
 
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,342
Originally Posted by flyingrohit
Ok now I'm very confused as well with questions. I was under the impression that they were discussing IAH as I don't know any other UA hub with E gates and C gates unless I'm misinterpreting "terminal 2 E/F" meaning. And I thought the C74 lounge has been open? Unless you guys are talking about what used to be the pop-up club by C123 has now opened to the full 2 story lounge it was supposed to be? If so then what's terminal 2 E/F at ewr?
I thought it was ORD being discussed! 😂
Had the same question!
tcdtcd is offline  
Old Apr 24, 2021, 2:27 pm
  #1333  
 
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,342
ORD has 2 in B, 1 in C, and 1 in E/F. So I think(?) thats the answer?😂
tcdtcd is offline  
Old Apr 24, 2021, 2:28 pm
  #1334  
 
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
I think we are discussing the C gate ORD United Club, which reopened some time late this week, but is apparently only open on certain days.
unitedbusiness is offline  
Old Apr 24, 2021, 2:30 pm
  #1335  
 
Join Date: Sep 2019
Posts: 143
Oops. My bad. Sorry to confuse. Obviously I was confused as well. A rough timeline from United would be nice. Im not holding my breath that CLE will open anytime soon.
Jprod is offline  


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