Jul 6, 2019, 9:31 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Jun 21, 2016, 6:30 pm
#661
Join Date: Oct 2004
Location: NYC
Programs: UA 1K
Posts: 375
Flew LAX-EWR last sat on the 787, I enjoyed it and so did most of the FA's.
One mentioned to me that was the most exciting flight in her 26 year career.
I overheard another few FA's laughing that they were getting compliments for their service when they were doing "everything wrong." Which while maybe technically correct by service flow etc, but they couldn't have been more hospitable.
Looking today I noticed something interesting the 787 will stay in LA until Wed and the return today was on a pmCO 777 that came in from SFO and tommorow's EWR-LAX will also be a pmCO 777 that is coming in from PEK
One mentioned to me that was the most exciting flight in her 26 year career.
I overheard another few FA's laughing that they were getting compliments for their service when they were doing "everything wrong." Which while maybe technically correct by service flow etc, but they couldn't have been more hospitable.
Looking today I noticed something interesting the 787 will stay in LA until Wed and the return today was on a pmCO 777 that came in from SFO and tommorow's EWR-LAX will also be a pmCO 777 that is coming in from PEK
Jun 21, 2016, 7:36 pm
#662
Join Date: Aug 2009
Location: EWR, BDL
Posts: 4,471
Flew LAX-EWR last sat on the 787, I enjoyed it and so did most of the FA's.
One mentioned to me that was the most exciting flight in her 26 year career.
I overheard another few FA's laughing that they were getting compliments for their service when they were doing "everything wrong." Which while maybe technically correct by service flow etc, but they couldn't have been more hospitable.
Looking today I noticed something interesting the 787 will stay in LA until Wed and the return today was on a pmCO 777 that came in from SFO and tommorow's EWR-LAX will also be a pmCO 777 that is coming in from PEK
One mentioned to me that was the most exciting flight in her 26 year career.
I overheard another few FA's laughing that they were getting compliments for their service when they were doing "everything wrong." Which while maybe technically correct by service flow etc, but they couldn't have been more hospitable.
Looking today I noticed something interesting the 787 will stay in LA until Wed and the return today was on a pmCO 777 that came in from SFO and tommorow's EWR-LAX will also be a pmCO 777 that is coming in from PEK
Jun 22, 2016, 1:08 am
#663
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
She's excited because up until very recently all 787s were staffed with sCO FAs. As of June 9th A/C #956 transitioned to sUA and are now staffed with sUA FAs. A/C #s 966 & 967 will also be staffed with sUA FAS. Beginning in August SFO-TPE-SFO flying will transition to sUA and EWR-LAX-EWR 787 flying will discontinue and will be flown on domestic trips out of SFO.
David
Last edited by DELee; Jun 22, 2016 at 1:24 am
Jun 28, 2016, 6:54 pm
#664
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
I've taken two EWR -> SFOs r/t in J over the past month or so, and I avoided booking the 777; didn't notice the 787 though. For me, part of the PS experience is the unique aircraft. I don't fly UA very much, but both PS experiences were very positive. Crews were friendly and the meals were nice. Contrasted with AA which despite the new aircraft has provided a really mediocre soft experience in J on the transcon of late.
Jun 29, 2016, 12:04 pm
#665
Join Date: Jan 2011
Location: Could be anywhere...
Programs: United Platinum
Posts: 250
I've taken two EWR -> SFOs r/t in J over the past month or so, and I avoided booking the 777; didn't notice the 787 though. For me, part of the PS experience is the unique aircraft. I don't fly UA very much, but both PS experiences were very positive. Crews were friendly and the meals were nice. Contrasted with AA which despite the new aircraft has provided a really mediocre soft experience in J on the transcon of late.
Jul 16, 2016, 6:42 pm
#666
Join Date: Jul 2005
Programs: UA Premier Gold
Posts: 503
Highly unexpected but on EWR-LAX UA 233 last night and was upgraded at the gate when I scanned my BP. I am Prem Gold and was on an S fare. Economy was oversold, so I'm guessing it was an op up? First time in a lieflat seat, was quite an enjoyable experience!
Jul 16, 2016, 8:13 pm
#667
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,469
Go buy lottery tix!
Jul 16, 2016, 11:32 pm
#668
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
Was on UA751 EWR-LAX, my first time on a 777 PS flight in J. I prefer the 757 seats.
Also, the pasta (ravioli) dish had a new lemon sauce, which IMO was inedible. One bite was all I could stomach. My wife tasted it and she agreed.
Also, the pasta (ravioli) dish had a new lemon sauce, which IMO was inedible. One bite was all I could stomach. My wife tasted it and she agreed.
Jul 31, 2016, 6:53 am
#669
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,469
Flew the late red-eye SFO-EWR Friday night . . . wow the 28 BF are getting beat up three years after the conversion was completed. Cabin just feels dingy - dirty carpets, grime in all the cracks, all surfaces in need of a good scrub.
Jul 31, 2016, 11:01 am
#670
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
Agree. Of course, it's bound to happen with folks sitting in the seats probably 12 hours per day every single day.
Jul 31, 2016, 12:41 pm
#671
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I flew #1600 EWR-LAX in 1A. Normally I like 1A, but on this flight the crew were extra noisy in the galley. I wish I'd been a few rows back.
But my main problem was that we were an hour late due to traffic. Flight #1600 leaves around 5pm and I guess the air traffic at that time isn't great. But rather than being used to this problem the UA ground staff and EWR were running around like chickens with their heads cut off. Giving out all sorts of false information. Boarding on time. Boarding delayed 30 minutes. Board now, hurry up! First class don't board yet! Meanwhile half the first class boarded via lines other than #1 and those of us lined up in #1 were the last to board.
Then of course we left the gate and parked out on the tarmac for an hour.
Then came the LAX part. Even though United must have known our arrival time, they did not prepare a gate for us. So again we sat out on the tarmac between runways. 15 minutes later we moved all the way down past the terminals to the east end of the airport, waited some more, and finally made it to the gate. What's that word? Cluster-*#*%?
But my main problem was that we were an hour late due to traffic. Flight #1600 leaves around 5pm and I guess the air traffic at that time isn't great. But rather than being used to this problem the UA ground staff and EWR were running around like chickens with their heads cut off. Giving out all sorts of false information. Boarding on time. Boarding delayed 30 minutes. Board now, hurry up! First class don't board yet! Meanwhile half the first class boarded via lines other than #1 and those of us lined up in #1 were the last to board.
Then of course we left the gate and parked out on the tarmac for an hour.
Then came the LAX part. Even though United must have known our arrival time, they did not prepare a gate for us. So again we sat out on the tarmac between runways. 15 minutes later we moved all the way down past the terminals to the east end of the airport, waited some more, and finally made it to the gate. What's that word? Cluster-*#*%?
Jul 31, 2016, 12:49 pm
#672
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,469
I noticed United has adopted the snacks-for-delayed-flights strategy, at least for SFO-EWR.
Jul 31, 2016, 1:38 pm
#673
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,469
Most of the foreign OALs I've flown manage to keep their cabins in notably better condition. LX's 340s for example are super old, and just as well-used as UA's 752s, but the cabins are maintained in pristine condition.
Jul 31, 2016, 1:52 pm
#674
Join Date: Jul 2005
Posts: 2,324
She's excited because up until very recently all 787s were staffed with sCO FAs. As of June 9th A/C #956 transitioned to sUA and are now staffed with sUA FAs. A/C #s 966 & 967 will also be staffed with sUA FAS. Beginning in August SFO-TPE-SFO flying will transition to sUA and EWR-LAX-EWR 787 flying will discontinue and will be flown on domestic trips out of SFO.
Jul 31, 2016, 2:08 pm
#675
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
No, but SQ's oldest 772s are doing short intra-Asia flights under 2 hours per leg (some SIN-KUL all day) and they are still in great shape because SQ regularly maintains them. Why do you think that airlines looking for used planes to buy always want SQ frames?