Jul 6, 2019, 9:31 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Nov 12, 2016, 6:10 pm
#751
Moderator: United Airlines
Original Poster
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
I saw red eye flights both LAX and SFO to EWR Dec 4th have 767-400's? Anyone know this is correct, as I thinking booking them for easier upgrades (more business seats). I did not see 767-400 flying from EWR to LAX/SFO so wondering where they are coming from if it is right info.
Nov 12, 2016, 6:36 pm
#752
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
Nov 14, 2016, 1:46 am
#753
Join Date: Apr 2014
Posts: 1,774
Yea, but when you paid for transcontinental ps product and ended up not getting it, I think compensation is reasonable?
Nov 14, 2016, 5:37 am
#754
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
did a 737 swap ever happen while p.s. was at JFK? i can recall plenty of non-lieflat pmUA 752s being subbed in (r.i.p.), but not a 737.
Nov 14, 2016, 12:40 pm
#755
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
I don't think so, since there were no sCO crews based out of JFK. there was the 24-seat 752s, and occasional 767-300 subbed in, albeit with minimum staffing.
Nov 14, 2016, 2:31 pm
#756
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
Nov 14, 2016, 3:24 pm
#757
Join Date: Nov 2016
Location: SFO
Programs: UA 1K
Posts: 127
I had a similar experience about a year ago although it was a non-p.s. flight. I booked a P fare SFO-IAD on a 3 class 777. I was offered a buy up after purchase to "United First" (GlobalFirst) for only $99 which I took and ended up booking into A.
At T-24, the 777 was swapped for a 737 and my window/aisle flatbed was replaced with a domestic first recliner. Since my original P fare would have put me in domestic first anyway, I called to get a refund of the A class buyup.
The first agent was unsympathetic and said I paid for A class and was re-accommodated in A class and that seating type was not guaranteed. Although I know the agent was correct as I was placed in the same "class of service", it's hard to argue the GlobalFirst hard product to domestic first isn't a huge downgrade.
After I HUCA, the second agent was much more sympathetic. She was unable to find the add/collect transaction that took place during the buyup. I asked if she could just put me in P class for the return since it was originally booked in K. Surprisingly, she was able to upgrade the return which ended up posting as P with the PQM bonus.
Although I didn't get my GF lieflat, what ended up being a $99 upgrade on the return was money well spent to avoid 6 hours in Y.
At T-24, the 777 was swapped for a 737 and my window/aisle flatbed was replaced with a domestic first recliner. Since my original P fare would have put me in domestic first anyway, I called to get a refund of the A class buyup.
The first agent was unsympathetic and said I paid for A class and was re-accommodated in A class and that seating type was not guaranteed. Although I know the agent was correct as I was placed in the same "class of service", it's hard to argue the GlobalFirst hard product to domestic first isn't a huge downgrade.
After I HUCA, the second agent was much more sympathetic. She was unable to find the add/collect transaction that took place during the buyup. I asked if she could just put me in P class for the return since it was originally booked in K. Surprisingly, she was able to upgrade the return which ended up posting as P with the PQM bonus.
Although I didn't get my GF lieflat, what ended up being a $99 upgrade on the return was money well spent to avoid 6 hours in Y.
Nov 14, 2016, 9:48 pm
#758
Join Date: Aug 2001
Location: skudai, Johor
Posts: 417
You are correct about the ratio, but it seems few economy passengers at this point (lots of empty rows on the seat map vs, other flights fuller). Sound like as mentioned return of a sports charter flight, if so should be 764 for sure, I was worried it would change to 757 or worse some other plane, since 767's are seldom at LAX (and SFO).
Nov 16, 2016, 10:29 am
#759
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
Is p.s "Business" post December 1 (vs BusinessFirst), concurrent with int'l BF re-branding? My December 10 BF LAX-EWR went to Business from BF.
Nov 16, 2016, 1:39 pm
#760
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
While they never mentioned it directly, this might be the new designation for the p.s. premium cabin, since it's not being called Polaris.
Nov 16, 2016, 1:39 pm
#761
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
While they never mentioned it directly, this might be the new designation for the p.s. premium cabin, since it's not being called Polaris.
Nov 16, 2016, 3:53 pm
#762
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Interesting, I currently have a EWR-LAX reservation for 1/21/17 and it's still listed as "BusinessFirst".
Nov 16, 2016, 4:10 pm
#763
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Actually just refreshed my reservation and it did change to "Business" instead of "BusinessFirst" on an existing reservation.
Sent a message to United to ask if there's any difference.
Sent a message to United to ask if there's any difference.
Nov 16, 2016, 4:59 pm
#764
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
I doubt there will be any difference other than name. I'm thinking introduction of Polaris left BF only on p.s. flights (and Lima?), so UA's simply changing it to Business. Simplifies lounge rules. Business (p.s. or int'l) gets you into UC. Polaris gets you into Polaris lounge (and/or UC).
Nov 16, 2016, 5:17 pm
#765
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466