Jan 22, 2018, 4:34 pm
Last edit by: PTahCha
Let's use this thread to report actually delivery of the packets and comments about the kit contents.
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
In the past, UA has used mystatus.united.com to report shipment status of the kits.
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
If everything goes to plan, this is what you are supposed to get this year:
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
2018 Premier Kits are Shipping - Have you received yours?
Feb 3, 2018, 11:56 am
#451
Join Date: Jul 2001
Location: San Francisco, California, USA
Posts: 152
Picked up my kit yesterday, February 2, from the post office. It appeared to have arrived on January 30, 2018 but too big to fit into the mail box. My SO card is in the kit.
Feb 3, 2018, 12:02 pm
#452
Join Date: Sep 2007
Location: San Francisco
Programs: UA 1K, Marriott Titanium, IHG Platinum, Avis President's Club, Hertz President's Circle
Posts: 323
MP Platinum Kit arrived Feb 2. Achieved plat in Dec
Feb 3, 2018, 4:21 pm
#453
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,314
Your Premier 1K membership materials were shipped on January 17th 2018. They should arrive in 4–6 weeks.
I requalified early Dec.
I requalified early Dec.
Last edited by WineCountryUA; Feb 3, 2018 at 8:04 pm Reason: Using symbols, spaces or other methods to mask vulgarities is not allowed.
Feb 3, 2018, 8:06 pm
#454
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Feb 4, 2018, 8:25 pm
#456
Join Date: Sep 2014
Posts: 553
FYI: I just wrote in to request a physical card and was told that they no longer provide them to Gold members (and presumably only Silver members). Not a big deal; I only wanted one because I had heard there were issues getting into some *G lounges without it. Hopefully won't be an issue when I travel internationally this year.
If others have encountered this, may want to update the wiki.
If others have encountered this, may want to update the wiki.
Feb 4, 2018, 8:29 pm
#457
Suspended
Join Date: Jan 2018
Programs: UA Premier Silver
Posts: 311
FYI: I just wrote in to request a physical card and was told that they no longer provide them to Gold members (and presumably only Silver members). Not a big deal; I only wanted one because I had heard there were issues getting into some *G lounges without it. Hopefully won't be an issue when I travel internationally this year.
If others have encountered this, may want to update the wiki.
If others have encountered this, may want to update the wiki.
Feb 4, 2018, 8:32 pm
#458
Join Date: Sep 2014
Posts: 553
[delete; accidental double-post]
Last edited by windhund; Feb 5, 2018 at 11:47 am
Feb 4, 2018, 9:36 pm
#459
Original Poster
Join Date: Mar 2015
Location: New York, NY
Posts: 687
I wrote to request a physical card and the response was that they no longer provide them to Gold members. Have others encountered this? If so, may want to update the wiki that requesting a card is no longer an option.
Not a big deal, though. I only wanted one as I had heard about issues getting into *G lounges without a physical card. Hopefully there aren't any issues.
Not a big deal, though. I only wanted one as I had heard about issues getting into *G lounges without a physical card. Hopefully there aren't any issues.
Dear Mr. Goutakolis:
I will be happy to request a physical card for your Silver status, however our system is currently down that processes that request, and will be until February 13th. I have reported the issue to our Technical assistance team. After that time frame you may contact us again to submit a new request. I apologize for any inconvenience this may cause.
Regards,
xxxxxxxx xxxx
MileagePlus® Service Center
Last edited by WineCountryUA; Feb 4, 2018 at 10:29 pm Reason: non-executive employee full names should not be posted
Feb 6, 2018, 7:06 am
#460
Join Date: Jul 2017
Posts: 197
Subtle Message
So I am a one million miler, allegedly entitled to Premier Gold status forever.
Today I received a package in the mail which had printing on the envelope proclaiming that my 2018 membership materials are contained therein.
The contents were some paper propaganda materials, and a gold coloured extra small luggage tag. No membership card at all.
Is United Airlines trying to tell me something? I usually find them about as subtle as a thermonuclear weapon (and sometimes nearly as violent), but perhaps times have changed.
Today I received a package in the mail which had printing on the envelope proclaiming that my 2018 membership materials are contained therein.
The contents were some paper propaganda materials, and a gold coloured extra small luggage tag. No membership card at all.
Is United Airlines trying to tell me something? I usually find them about as subtle as a thermonuclear weapon (and sometimes nearly as violent), but perhaps times have changed.
Feb 6, 2018, 7:09 am
#461
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Golds no longer get cards unless requested, I think.
Feb 6, 2018, 7:13 am
#462
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Correct. If you want a card, you have to request it.
That being said, what did you expect? Was the lack of a card what set you off cause UA does a lot of things (I mean, read the thread lol) and you can't take them personally. Otherwise you're going to basically be getting upset over everything in life.
And congrats on lifetime Gold!
That being said, what did you expect? Was the lack of a card what set you off cause UA does a lot of things (I mean, read the thread lol) and you can't take them personally. Otherwise you're going to basically be getting upset over everything in life.
And congrats on lifetime Gold!
Feb 6, 2018, 7:14 am
#463
Join Date: Jul 2017
Posts: 197
Really? So "membership materials" now consist of one small luggage tag? I would have thought they would just skip it and send an email then.
OK, I did not know that.
I'm not sure what constituted being "set off" here, but as to what I expected, I always received a gold membership card around this time of year in the past (well, I have in all years when I have qualified for gold). So that's what I thought would come again this year. I did not know there was a change in policy.
OK, I did not know that.
I'm not sure what constituted being "set off" here, but as to what I expected, I always received a gold membership card around this time of year in the past (well, I have in all years when I have qualified for gold). So that's what I thought would come again this year. I did not know there was a change in policy.
Last edited by WineCountryUA; Feb 6, 2018 at 7:47 am Reason: merging consecutive posts by same member
Feb 6, 2018, 7:20 am
#464
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
If you so desire a membership, you may call MPSC to request. With everything moving to the app (which is quite good), that's why Silver/Gold cards are no longer sent out. I think you have to wait till Mid-Feb though and it is strongly recommended if you transit Europe a lot, as those are the airports that sometimes request to see a physical card for membership admittance. I've never had any issues in Asia.
How else would they send those 'paper propoganda materials' if they didn't physically mail them to you! It's also a good reminder to Fly United
Feb 6, 2018, 7:33 am
#465
Join Date: Jul 2017
Posts: 197
If you so desire a membership, you may call MPSC to request. With everything moving to the app (which is quite good), that's why Silver/Gold cards are no longer sent out. I think you have to wait till Mid-Feb though and it is strongly recommended if you transit Europe a lot, as those are the airports that sometimes request to see a physical card for membership admittance. I've never had any issues in Asia.
They're not working then
