Jan 22, 2018, 4:34 pm
Last edit by: PTahCha
Let's use this thread to report actually delivery of the packets and comments about the kit contents.
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
In the past, UA has used mystatus.united.com to report shipment status of the kits.
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
If everything goes to plan, this is what you are supposed to get this year:
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
2018 Premier Kits are Shipping - Have you received yours?
Feb 23, 2018, 12:33 am
#601
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Now that I'm in Singapore, and enroute to the Southern hemisphere till mid-March, I get word that my 1K kit just arrived back in Vancouver 
Feb 25, 2018, 7:12 pm
#602
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
Just got my 1K kit. Everything that was supposed to be in it was in it. I hadn't read this thread before receiving my kit so the coasters were a very nice touch. However, they completely screwed up the printing of the L.A. coaster for me. Half of the words L.A. are cut off and the top has a white bar on the top of it. Horrible QA which completely doesn't surprise me coming from UA or any third party they would do business with. Since L.A. is my least favorite city of the four they sent me I guess it's OK?! :-D
-RM
-RM
Feb 25, 2018, 7:24 pm
#603
Join Date: Dec 2010
Location: San Francisco, CA (SFO)
Programs: UA 1K, UA .53 MM, Marriott Gold, Nexus, GE, TSA Pre, Hertz PC
Posts: 581
I qualified for 1K on 12/24/17. On 2/4/18 I finally emailed 1KVoice to request my kit and they replied on 2/5, stating that they have requested my kit, and that it should arrive within six weeks. MyStatus.United.com still shows it as pending...so who knows at this point! Curious as to why I would have to email and request it more than six weeks after I qualified.
Mar 2, 2018, 7:20 am
#604
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
I just got my daily USPS arriving mail message, and one of the items due today is my 2018 kit. But, I got one in January. Perhaps this one will have the missing drink chits and a physical card. We'll see.
Mar 3, 2018, 12:40 pm
#605
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
Spouse and I both received 1K kits on Feb 26 in YYC, so about 4 weeks after our old cards had expired. We'd both requalified the first week of December.
Mar 7, 2018, 11:02 am
#606
Join Date: Feb 2013
Posts: 103
I received my Silver "kit" in the mail last week. In addition to a thank you letter of sorts here's what was inside:
No actual tag was present. I laughed out loud.
No actual tag was present. I laughed out loud.
Mar 16, 2018, 9:55 am
#607
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,554
Follow up. One month. I got the "yes we'll send" on Feb 16 and USPS shows something being delivered in today's mail. The envelope says "open to find your 2018 replacement membership materials". Hoping it includes my wife's MM companion card which was also approved. And hoping it isn't just another luggage tag :-)
Mar 16, 2018, 10:45 am
#608
Original Poster
Join Date: Mar 2015
Location: New York, NY
Posts: 687
Follow up. One month. I got the "yes we'll send" on Feb 16 and USPS shows something being delivered in today's mail. The envelope says "open to find your 2018 replacement membership materials". Hoping it includes my wife's MM companion card which was also approved. And hoping it isn't just another luggage tag :-)
Out of curiosity, you have informed delivery?
Mar 16, 2018, 11:20 am
#609
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,554
Cool, all I want are the cards for upcoming travel. The envelope says Premier Gold, so also curious to see if it will be a *G card or a MM *G card. Yes, I have informed delivery from USPS (highly recommend it as well as myups and myfedex so I see when packages from all three are entered into the system headed to my address even if I'm not expecting something, and can even divert ups and fedex packages); for daily mail, I leave it on for now but am still undecided.
Mar 16, 2018, 7:23 pm
#610
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I received my packet in early Jan and just received an identical one. No idea why, but my drink chits are now doubled.
Mar 17, 2018, 12:53 pm
#611
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,554
Excellent. Included my MM card and my wife's *G card. Both cards have a barcode on the back, which I presume matches the "mobile app *G card". If true, maybe *A is switching to barcodes vs swipes at lounges or if maybe this is just UA trying to do it its own way. Either way, glad to have physical cards as I can't run the app. Problem solved for this year.
Mar 23, 2018, 12:13 pm
#612
Join Date: Jan 2018
Programs: UA, LH, BA
Posts: 294
I requalified for Gold back in October or November.
In February, I called UA because I didn't receive a new card with new expiration date. I got denied entry at 3 different Star Alliance lounges(including LH) because I didn't have a new card with new expiration date. They would not accept the virtual card on the United app.
Of course, I didn't get the card that the agent supposedly requested for me. I called two more times during late February and March. Still nothing.
This week. I received 4 cards in different envelopes all within 5 days. Don't know if UA or the post office is to blame for this.
In February, I called UA because I didn't receive a new card with new expiration date. I got denied entry at 3 different Star Alliance lounges(including LH) because I didn't have a new card with new expiration date. They would not accept the virtual card on the United app.
Of course, I didn't get the card that the agent supposedly requested for me. I called two more times during late February and March. Still nothing.
This week. I received 4 cards in different envelopes all within 5 days. Don't know if UA or the post office is to blame for this.
Mar 23, 2018, 12:49 pm
#613
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,554
Sounds like UA bunching up production of cards or bulk mailing to save money and make runs more efficient. I assumed that's why they say "4-6 weeks" or whatever, as it gives them time to bulk up enough to make doing a run worthwhile. Glass half full Friday view: The good news here is that each agent actually did put in a request and each appears to have worked... :-) You're now super 4x Gold Elite!
Mar 23, 2018, 12:56 pm
#614
Join Date: Jan 2018
Programs: UA, LH, BA
Posts: 294
Sounds like UA bunching up production of cards or bulk mailing to save money and make runs more efficient. I assumed that's why they say "4-6 weeks" or whatever, as it gives them time to bulk up enough to make doing a run worthwhile. Glass half full Friday view: The good news here is that each agent actually did put in a request and each appears to have worked... :-) You're now super 4x Gold Elite!
Mar 23, 2018, 3:11 pm
#615
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
....
In February, I called UA because I didn't receive a new card with new expiration date. I got denied entry at 3 different Star Alliance lounges(including LH) because I didn't have a new card with new expiration date. They would not accept the virtual card on the United app. ..
In February, I called UA because I didn't receive a new card with new expiration date. I got denied entry at 3 different Star Alliance lounges(including LH) because I didn't have a new card with new expiration date. They would not accept the virtual card on the United app. ..
What about your BP? That should have qualified your also.