Jan 22, 2018, 4:34 pm
Last edit by: PTahCha
Let's use this thread to report actually delivery of the packets and comments about the kit contents.
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
In the past, UA has used mystatus.united.com to report shipment status of the kits.
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
If everything goes to plan, this is what you are supposed to get this year:
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
2018 Premier Kits are Shipping - Have you received yours?
Feb 20, 2018, 12:51 pm
#587
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,554
Per a UA email, Marriott Gold should automatically renew, per USPS mine and my wife's Marriott kits should arrive in today's mail. As I recall, the first time I had to sign up with either UA or Marriott website, not sure if that's still true.
Feb 20, 2018, 2:31 pm
#588
Join Date: Dec 2016
Posts: 578
I see. I did have to register when I qualified back in December so my digital materials at Marriott show gold. I didn’t know there was a physical membership kit as well. I’ll try reaching out to Marriott.
Feb 20, 2018, 2:52 pm
#589
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
OK, "kit" might have been a little strong of a term to use. What I received was more of an explanation of benefits..
Feb 21, 2018, 6:39 am
#591
Join Date: Jul 2012
Posts: 1,115
Called in and they'll ship my UA*G card, rep said that in my case this would be no problem because they could see I do a lot of INTL travel. Rep said they were "on request only" this year (with apparently some discretion for the agent?) with the plan of phasing physical cards out entirely next year, although it "depends on upper management" (note: this was a call concerning a Gold card, we didn't discuss Plat or higher). Rep also said that there should be sufficient "pressure" of digital-only holders this year in the lounges worldwide so that the last "holdouts" will start accepting digital cards, justifying the phase-out of physical cards next year.
Feb 21, 2018, 4:14 pm
#592
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,554
Called in and they'll ship my UA*G card, rep said that in my case this would be no problem because they could see I do a lot of INTL travel. Rep said they were "on request only" this year (with apparently some discretion for the agent?) with the plan of phasing physical cards out entirely next year, although it "depends on upper management" (note: this was a call concerning a Gold card, we didn't discuss Plat or higher). Rep also said that there should be sufficient "pressure" of digital-only holders this year in the lounges worldwide so that the last "holdouts" will start accepting digital cards, justifying the phase-out of physical cards next year.
"Sufficient pressure"? In other words, tons of people getting denied access and suffering with it until LH et al learn to do things UA's way? That'll go over well. Interesting that in just a few days the phone agents must have been getting calls and being trained up on this issue. Wait for it, UA will offer the cards for tiered pricing ($0 for GS, down to $100 for non status... still more than happy to trade luggage tags for card.
Feb 21, 2018, 5:40 pm
#593
Join Date: Mar 2005
Location: Wherever
Programs: UA 1MM for a while now, AS for a minute, BAEC newly minted Gold
Posts: 1,172
deleted
Last edited by cyborg; Jun 2, 2018 at 3:32 pm Reason: Moving on from Flyertalk
Feb 21, 2018, 5:49 pm
#594
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,066
my wife's kit came yesterday. UA is so incompetent ... it is no longer funny. 3 weeks after the Elite year ends and UA finally manages to send the stuff. Pathetic.
Feb 22, 2018, 10:20 am
#595
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,295
Probably not. Recalling the chaos in 2012 when they shorted the status period from end of Feb to end of Jan and then sent STICKERS for cards extending it back again till systems integrations were completed. I am pretty sure an LH agent could sniff out an expired card before you even reach the podium outside the FRA Senator lounge. Don't know why it isn't enough to have *G printed on bpass.
Feb 22, 2018, 10:24 am
#596
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
The only location that has asked for my card is the Sen lounge by the B gates.
Feb 22, 2018, 2:56 pm
#597
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Received my Gold envelope 
yesterday in San Francisco (zip code 94115) but goalie- dad, my million miler companion at the same address did not, (tho I expect it to arrive either today or tomorrow) and I also just calledMileagePlus to request physical cards for both of us*
*the rep said that if there is a million mile companion, their physical card will be automatically generated based on the primary account holder requesting a physical card
yesterday in San Francisco (zip code 94115) but goalie- dad, my million miler companion at the same address did not, (tho I expect it to arrive either today or tomorrow) and I also just calledMileagePlus to request physical cards for both of us**the rep said that if there is a million mile companion, their physical card will be automatically generated based on the primary account holder requesting a physical card
And to add to my quoted post, goalie-dad never received a welcome "kit" as my million mile companion
Feb 22, 2018, 6:18 pm
#598
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Answer: Most probably it's the LH Senator Lounge in the B gates in EWR.
Most complaints about needing the UA card showing *A Gold status is with the LH lounges in Germany and other places.
Feb 22, 2018, 6:26 pm
#599
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
It's not like many people would know in what airport that Sen lounge by the B gates is.
Answer: Most probably it's the LH Senator Lounge in the B gates in EWR.
Most complaints about needing the UA card showing *A Gold status is with the LH lounges in Germany and other places.
Answer: Most probably it's the LH Senator Lounge in the B gates in EWR.
Most complaints about needing the UA card showing *A Gold status is with the LH lounges in Germany and other places.
Feb 22, 2018, 6:37 pm
#600
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I still win as I hedged my bet by mentioning LH lounges in Germany.
Anyways, United should resolve this issue as some people, like my dear wife, don't own a cell phone and could not produce a card if she was not sent one in the mail. Good that she made Platinum this year but who knows about next year.....
Anyways, United should resolve this issue as some people, like my dear wife, don't own a cell phone and could not produce a card if she was not sent one in the mail. Good that she made Platinum this year but who knows about next year.....