Jul 25, 2014, 8:21 pm
Last edit by: WineCountryUA
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Although the requirement is to enter before 12PM for arrivals, there have been reports of entry up until 1:30PM.
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
Although the requirement is to enter before 12PM for arrivals, there have been reports of entry up until 1:30PM.
LHR Terminal 2 UA UC (with GS / sometimes 1K area) & Arrivals Lounge
Feb 2, 2025 | 9:22 pm
#526
formerly wunderpit
Join Date: Dec 2009
Location: ONT-SNA-LAX
Programs: UA1K-Marriott Titanium-HH Diamond
Posts: 1,423
OK, so is it guaranteed that UA will check me all the way through from LAX? I didn't think that it was a definite. Yea, been here a long time but a little rusty, apparently. I've never done this particular type of itinerary at LHR. My bad.
Feb 3, 2025 | 2:25 am
#527
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,035
When you check in with UA you should be able to give them your LH reservation information and they can check it all the way to your final destination. If for some reason they can’t you will have to enter the UK and claim your bag and then recheck with LH.
The UK now has an electronic visa system for arrivals / transit - make sure you’ve done that too….
Feb 3, 2025 | 9:32 am
#528
Join Date: Feb 2003
Posts: 4,400
My apologies you are right. I was confusing this with ORD, where they are doing this.
Feb 3, 2025 | 3:24 pm
#529
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .60 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 17,835
Two premium drink coupons can make a strong impression. 
Mar 27, 2025 | 2:30 am
#530
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA GS 3.5M LT, Marriot Ambassador/Lifetime Titanium, Hyatt Globalist, AA Exec Plat, BA Gold
Posts: 3,002
B Connection Security
I was able to use it this morning connecting on IAH-LHR-IST. Almost everyone else was going to DEL and I thought the screening lady might turn me away since no gate was listed on my BP, but she let me through. And good thing too as when I got to the UC they informed me that the IST flight is indeed leaving from the B gates (not a surprise as it’s a 773). Huge help to be able to avoid the long walk to and from A security. Only casualty is no stop by the LH lounge.
The GS side of UC was quite crowded at 745 am but thinned out around 830.
Now to head to SQ for some legit food!
The GS side of UC was quite crowded at 745 am but thinned out around 830.
Now to head to SQ for some legit food!
Apr 2, 2025 | 1:14 am
#531
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,710
As you are departing in economy, not access to the multiple *A lounges in LHR.
However, you will have access to the excellent LHR UC as an arriving UA Business Class passenger.
Apr 2, 2025 | 1:48 am
#532
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 7,987
It’s not worth the headache to get to the Centurion Lounge in T3. You’ll subject yourself to an extra security check, two unnecessary bus rides, and a raised eyebrow or two. The UC is a fine enough place to spend a long layover IMO.
Apr 2, 2025 | 3:45 am
#533
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 3,169
Apr 2, 2025 | 5:16 am
#534
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite
Posts: 980
There is also an arrivals lounge for United but that requires you to enter the UK (UK ETA required), but it closes at 2pm, which only gives you 2 hrs. I would recommend the UC in T2B, which is the only lounge I've visited at LHR. Not sure how it holds up to the other lounge mentioned here.
Here is a recent review of the Arrivals lounge from our fellow flyer talker MatthewLAX.
https://liveandletsfly.com/united-ar...london-review/
Here is a recent review of the Arrivals lounge from our fellow flyer talker MatthewLAX.
https://liveandletsfly.com/united-ar...london-review/
Apr 2, 2025 | 1:58 pm
#535
Join Date: Dec 2007
Location: Virginia City Highlands
Programs: Nothing anymore after 20 years
Posts: 7,190
With this new arrangment, will I need to go to a new terminal because LHR-MUC is intra-europe flight? If yes, which terminal and what lounge can I use because new departing flight would be in Business? I see that there are Lufthansa Senator and Business lounges, as well SQ's SilverKris lounges. Any preferences between these?
Thanks.
Last edited by invisible; Apr 2, 2025 at 2:05 pm
Apr 2, 2025 | 2:11 pm
#536
Join Date: Jul 2015
Location: ORD/CLE
Programs: UA 1K HH Diamond Marriott Plat
Posts: 485
Same terminal. Just will need to go through security check. LH goes out of a separate (but connected) portion of T2. UA has the best club in T2 believe it or not. It’s much closer to a Polaris lounge than a domestic UC while still branded as a UC.
Apr 2, 2025 | 2:22 pm
#537
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,320
OK, I made changes with the ticket and now connection time in LHR is 2.5h and route is SFO-LHR-MUC with LHR-MUC is LH2477 in Business.
With this new arrangment, will I need to go to a new terminal because LHR-MUC is intra-europe flight? If yes, which terminal and what lounge can I use because new departing flight would be in Business? I see that there are Lufthansa Senator and Business lounges, as well SQ's SilverKris lounges. Any preferences between these?
Thanks.
With this new arrangment, will I need to go to a new terminal because LHR-MUC is intra-europe flight? If yes, which terminal and what lounge can I use because new departing flight would be in Business? I see that there are Lufthansa Senator and Business lounges, as well SQ's SilverKris lounges. Any preferences between these?
Thanks.
The lounges in the T2B area (all the long-haul Star Alliance flights and the UC / SQ lounge) is a bit of a hike to get back-and-forth to, unless you really want to stretch your legs between flights.
Apr 2, 2025 | 4:03 pm
#538
Join Date: Dec 2007
Location: Virginia City Highlands
Programs: Nothing anymore after 20 years
Posts: 7,190
Not being sarcastic, just asking - want to hear info from a person who has been in all three of them.
Apr 2, 2025 | 4:10 pm
#539
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 25,471
The Senator is irrelevant -- you don't have access. You do have access to the LH Business lounge, though.
Given that you have access to lounges on both sides of the terminal, though, I'd take the nearest lounge anyway, since I don't think the UC is so much better that it's worth all of the extra walking.
Apr 2, 2025 | 6:09 pm
#540
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,710
For non-UA lounges at LHR
see Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
see Comparative Review of Five Different Star Alliance Lounges at Heathrow T2