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LHR Terminal 2 UA UC (with GS / sometimes 1K area) & Arrivals Lounge

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Old Jul 25, 2014, 8:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
related thread: Consolidated connection time/logistics at LHR

Comparative Review of Five Different Star Alliance Lounges at Heathrow T2

United Club Hours 5:00 a.m. 10:00 p.m. daily (as of October 2023) (standard UC access policies0
​​​​​​Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)

Arrival Lounge Hours 6:00 a.m. 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes dont grant access to this lounge.


Although the requirement is to enter before 12PM for arrivals, there have been reports of entry up until 1:30PM.
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]


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LHR Terminal 2 UA UC (with GS / sometimes 1K area) & Arrivals Lounge

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Old May 22, 2025 | 7:47 pm
  #586  
IAH-OIL-TRASH
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Originally Posted by acader
Does LHR have an arrival lounge? I vaguely remember that I had used one many years ago. My flight arrives at 6:45 AM and I need to be at a client meeting by 10:30 AM. Trying to find out what my options are for freshening up.
Yes, for Polaris customers and those w/ GS status (if not in Polaris already). Directly on left after leaving secure area.
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Old Jul 14, 2025 | 12:22 am
  #587  
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Was in lounge this morning on the way home from goodwood - am told construction will begin imminently ( lol ) to combine the spaces with Big Ben still alive and well.

Must admit I love the private lounge - even if its not what it used to be.
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Old Jul 15, 2025 | 12:46 pm
  #588  
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Originally Posted by bmwe92fan
Was in lounge this morning on the way home from goodwood - am told construction will begin imminently ( lol ) to combine the spaces with Big Ben still alive and well.

Must admit I love the private lounge - even if its not what it used to be.
Let's hope so!!!!
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Old Aug 30, 2025 | 5:15 am
  #589  
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Well its August 30 and Im in the GS lounge now and it looks the same as always (minus Big Ben). No sign of imminent construction or the rumored combi lounge. But its fairly busy in here (1130a-1230p). Food selection meh but self pour is still nice (and I do like the Crmant ros).
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Old Sep 2, 2025 | 12:08 pm
  #590  
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Originally Posted by st530
Well its August 30 and Im in the GS lounge now and it looks the same as always (minus Big Ben). No sign of imminent construction or the rumored combi lounge. But its fairly busy in here (1130a-1230p). Food selection meh but self pour is still nice (and I do like the Crmant ros).
The giant clock is gone??? What is on that wall instead?
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Old Sep 2, 2025 | 5:14 pm
  #591  
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As of Sept 1 ... nothing on the wall.

Staff and customers are resisting construction, but I doubt the Vogons will be stopped.
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Old Sep 2, 2025 | 11:34 pm
  #592  
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Originally Posted by Oregonflyer
As of Sept 1 ... nothing on the wall.

Staff and customers are resisting construction, but I doubt the Vogons will be stopped.
Vogon poetry gone wild.

David
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Old Sep 7, 2025 | 2:17 am
  #593  
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Not a Polaris lounge question but a UA lounge question nonetheless.

I am flying ANA in First Class from LHR to Tokyo.

I see that UA operates not only a UA Club lounge but also a Global Services Lounge. Travelling F on a Star Alliance carrier would this give me access to the GS lounge?

Thanks in advance.
Last edited by 108912; Sep 7, 2025 at 3:26 am
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Old Sep 7, 2025 | 4:23 am
  #594  
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Originally Posted by 108912
Not a Polaris lounge question but a UA lounge question nonetheless.

I am flying ANA in First Class from LHR to Tokyo.

I see that UA operates not only a UA Club lounge but also a Global Services Lounge. Travelling F on a Star Alliance carrier would this give me access to the GS lounge?

Thanks in advance.
There isn't really a Global Services lounge in LHR any longer. That section is now used as United Club space.

You can ask at the entry desk and most likely you can enter that section, but there really isn't much difference. A small, self serve alcohol selection instead of a staffed full bar. And the restrooms are a bit nicer. A bit quieter overall.
But the food selection is not as robust.

A lot more info in the main LHR United Club thread: https://www.flyertalk.com/forum/unit...w-open-15.html
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Old Sep 7, 2025 | 6:33 am
  #595  
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Originally Posted by 108912
I am flying ANA in First Class from LHR to Tokyo.
I'd think the SQ F lounge would be the call here.
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Old Sep 7, 2025 | 11:00 am
  #596  
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United Polaris Arrivals Lounge at LHR
I will be arriving at LHR Terminal 2 on a United Polaris flight and would like to take advantage of the Polaris Arrivals lounge. I need to check my bag for a flight to KEF on Icelandair (traveling on 2 separate tickets so can't check my bag through all the way to KEF).
Will I be able to take the elevator up to the Check in level , drop off my bag then come back down to the Arrivals area & use the lounge?
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Old Sep 7, 2025 | 11:26 am
  #597  
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The United Arrivals Lounge is located after immigration, you will need an ETA to cross the UK border.
https://www.gov.uk/eta/apply
Last edited by WineCountryUA; Sep 7, 2025 at 3:36 pm Reason: formating
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Old Sep 7, 2025 | 12:12 pm
  #598  
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Originally Posted by C333
The United Arrivals Lounge is located after immigration, you will need an ETA to cross the UK border.
https://www.gov.uk/eta/apply
I am well aware of this - that is not what I was asking....
Last edited by WineCountryUA; Sep 7, 2025 at 3:35 pm Reason: formatting
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Old Sep 7, 2025 | 12:56 pm
  #599  
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https://www.heathrow.com/connecting-flights
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Old Sep 7, 2025 | 2:44 pm
  #600  
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Originally Posted by UpperDeckJunkie
I will be arriving at LHR Terminal 2 on a United Polaris flight and would like to take advantage of the Polaris Arrivals lounge. I need to check my bag for a flight to KEF on Icelandair (traveling on 2 separate tickets so can't check my bag through all the way to KEF).
Will I be able to take the elevator up to the Check in level , drop off my bag then come back down to the Arrivals area & use the lounge?
Yes. Both are located outside security and inside England.
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