Jun 20, 2018, 11:02 am
Last edit by: WineCountryUA
Lounge Access Policy - Star Alliance - Star Alliance
Paid Lounge Membership Customers
As holder of an eligible Paid Lounge Membership, you have access to any Star Alliance member airline’s Business Class Lounge* at the airport where your flight departs. Eligible paid memberships are United Club and Air Canada Maple Leaf Club – Worldwide.
You will need to show your boarding pass for a Star Alliance member airline operated flight together with your valid paid lounge membership card, displaying the Star Alliance Lounge Logo.
You are entitled to bring one guest travelling on any Star Alliance flight departing from the same airport on the same day.
*Not applicable at SQ SilverKris Lounge (Business Class) in Singapore, AC Signature Suite and UA Polaris Lounges
Paid Lounge Membership Customers
As holder of an eligible Paid Lounge Membership, you have access to any Star Alliance member airline’s Business Class Lounge* at the airport where your flight departs. Eligible paid memberships are United Club and Air Canada Maple Leaf Club – Worldwide.
You will need to show your boarding pass for a Star Alliance member airline operated flight together with your valid paid lounge membership card, displaying the Star Alliance Lounge Logo.
You are entitled to bring one guest travelling on any Star Alliance flight departing from the same airport on the same day.
*Not applicable at SQ SilverKris Lounge (Business Class) in Singapore, AC Signature Suite and UA Polaris Lounges
Family access is not valid for partner lounges
Physical members card is required for entry (appears UA is saying virtual, app card is sufficient for *A lounges)
Lounge Information - Star Alliance - Star Alliance
Search using
United Club for Paid Membership under the dropdown list, for airport specific lounges that gives you access.
What if I am also a *G?
You can enter a partner lounge as *G (Star Alliance Gold) or as a UC Member but not as both. You will be limited to +1 guest even if *G and also UC/ML membership, Benefits do not stack.
In the case of those partners with a *G lounge and a Business lounge (Such as LH), your *G status will get you into the better *G lounge while the UC membership provides access to just the Business Lounge.
List of partner related lounges accessible via the club card
USA Lounges with UA *G Access When Flying Domestic
Does United Club Membership Give Access to * Gold Lounges in the USA?
Non-UA / partner Lounge Access Rules for United Club members
Jan 23, 2020, 3:11 pm
#226
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
(If you're going this route, note that you'll need a couple of weeks for the physical United Club card to be delivered before you can use it for access. The credit card won't be accepted as proof of membership).
Jan 23, 2020, 3:25 pm
#227
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Their product is excellent. The biggest issue is you have to go through Istanbul to get anywhere.
Jan 23, 2020, 3:31 pm
#228
Join Date: May 2014
Programs: AAdvantage EXP
Posts: 152
With the exception of a few carriers (e.g., AS, LH), accruing within an airline program is, in general, no longer the best way to score long-haul premium cabin awards. The transferable points currencies (Amex, Chase, Citi, and Marriott) give you a much higher chance of actually finding a premium cabin seat on the dates you want to travel, since you can use them across programs and alliances.
Their product is excellent. The biggest issue is you have to go through Istanbul to get anywhere.
Their product is excellent. The biggest issue is you have to go through Istanbul to get anywhere.
Great feedback; was reading a few reviews on their biz product and seems like most "bloggers" gave them thumbs down due to their 2-3-2 biz class set up (and no direct isle access). But also read that their 787 may have all direct, but don't think it flies to West Coast of the US yet...
Last edited by get0ffdanutzz; Jan 23, 2020 at 3:46 pm
Jan 23, 2020, 4:48 pm
#229
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Great feedback; was reading a few reviews on their biz product and seems like most "bloggers" gave them thumbs down due to their 2-3-2 biz class set up (and no direct isle access). But also read that their 787 may have all direct, but don't think it flies to West Coast of the US yet...
Jan 30, 2020, 6:35 pm
#231
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Feb 12, 2020, 3:18 pm
#232
Join Date: Jun 2007
Location: Harrisburg, PA
Programs: MP, Marriott, HHonors
Posts: 231
Update: was NOT allowed access to MLL
It's worth trying to enter the MLL with just your boarding pass, especially if it's a UA ticket. I wouldn't be surprised if AC could recognize your membership by scanning a UA barcode. I would be surprised if it were on an AC barcode. But I have no recent experience with either.
I would also try the electronic card if the boarding pass didn't work.
A lot of people use MLL memberships in the US and United Club memberships in Canada, so it would make sense if the system was set up to work. Let us know if you get in for future reference.
There's no way I'd pay $50 to access an AC MLL ... and that goes double for the YYZ transborder one.
I would also try the electronic card if the boarding pass didn't work.
A lot of people use MLL memberships in the US and United Club memberships in Canada, so it would make sense if the system was set up to work. Let us know if you get in for future reference.
There's no way I'd pay $50 to access an AC MLL ... and that goes double for the YYZ transborder one.
Feb 12, 2020, 3:33 pm
#233
Join Date: Jul 2017
Location: Outside of Cleveland Ohio
Programs: UA *G. DL ̶G̶O̶L̶D̶ Member, Hilton/SPG Gold, Hertz PC
Posts: 362
So just to follow up, I came home today on United metal YYZ-IAD. I was not admitted to the Maple Leaf lounge. The receptionist even showed me on the computer where there are words about no digital cards allowed. I had a nice breakfast and a rum & diet across the aisle instead. Oh well. Now I know I better find that card!
Wonder how this is going to work now that MM companions no longer get physical cards?
Feb 12, 2020, 3:35 pm
#234
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
So just to follow up, I came home today on United metal YYZ-IAD. I was not admitted to the Maple Leaf lounge. The receptionist even showed me on the computer where there are words about no digital cards allowed. I had a nice breakfast and a rum & diet across the aisle instead. Oh well. Now I know I better find that card!
The digital UC Membership card specifically states the physical card is required at partner clubs and the *A lounge rules say the same thing, so this requirement should not be unexpected
Last edited by WineCountryUA; Feb 12, 2020 at 7:14 pm Reason: merged consecutive posts by same member
Feb 12, 2020, 9:28 pm
#235
Join Date: Apr 2014
Location: ORD
Programs: Marriott Platinum, Hilton Gold
Posts: 13
Unfortunately it could just be a training issue or the agent is not familiar. I have used the card at ICN at all OZ lounges without any issue many times while flying in economy. However, I did have an issue accessing the TG lounge in MNL because the agent was not familiar, I contacted TG about it and they did apologize and said the agent was not familiar with the card.
I have also been denied to the SK lounge in CPH 2x on separate occasions. The funny thing is, the second time I was denied, I was already in the lounge and I left. When I came back, there was a different agent, and she refused to let me in.
I have also been denied to the SK lounge in CPH 2x on separate occasions. The funny thing is, the second time I was denied, I was already in the lounge and I left. When I came back, there was a different agent, and she refused to let me in.
Feb 12, 2020, 10:57 pm
#236
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,060
I used SQ lounge with only digital UC membership card without any problem.
I used BR lounge twice (2 separate trips). First time I was admitted with only digital UC membership card (morning), 2nd time (night) the agents demanded to see the actual physical card. The funny thing was that those EVA agents really only wanted to see the *A symbol on the physical card, they didn't scan it, swipe it or even bother to look at the exp date. *A symbol was literally all they cared about. And for what it's worth, the digital UC membership does not have *A symbol on it.
I used BR lounge twice (2 separate trips). First time I was admitted with only digital UC membership card (morning), 2nd time (night) the agents demanded to see the actual physical card. The funny thing was that those EVA agents really only wanted to see the *A symbol on the physical card, they didn't scan it, swipe it or even bother to look at the exp date. *A symbol was literally all they cared about. And for what it's worth, the digital UC membership does not have *A symbol on it.
Mar 8, 2020, 8:37 pm
#237
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
I’m flying from OPO on UA as Star Gold with Lifetime Club membership. I see there is a Club in OPO, will I have access if flying coach on UA? I know this is a new route, so not yet listed for my end of March flight. ( Also interested in the same situation for my coach UA trip EWR-NCE-EWR in May).
Mar 8, 2020, 8:59 pm
#238
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
The same is true for NCE, contract lounge.
Mar 8, 2020, 10:05 pm
#239
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,644
The ANA lounge (not affiliated with the Japanese airline) is the only lounge at OPO. You'll need to either have a United Business ticket, some other method (listed on their website here) or pay 24.83EUR to enter.
Last edited by diburning; Mar 8, 2020 at 10:21 pm
Aug 22, 2020, 6:31 pm
#240
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Sorry to resurrect a dead thread but does anyone know of the rules of using a UC membership with guests for the AC MLL lounge at LAX? I have an AC trip to YYZ early next year (assuming open borders ofc) and was wondering how this would work. I'll be traveling with 2 other no status people, I have UA gold so I know I can do with one guest but I'm going to get the club card soon anyways for the rest of my UA travels domestically and was wondering what the guest rules are with the club membership at these *A affiliated lounges? Thanks!