Jun 20, 2018, 11:02 am
Last edit by: WineCountryUA
Lounge Access Policy - Star Alliance - Star Alliance
Paid Lounge Membership Customers
As holder of an eligible Paid Lounge Membership, you have access to any Star Alliance member airline’s Business Class Lounge* at the airport where your flight departs. Eligible paid memberships are United Club and Air Canada Maple Leaf Club – Worldwide.
You will need to show your boarding pass for a Star Alliance member airline operated flight together with your valid paid lounge membership card, displaying the Star Alliance Lounge Logo.
You are entitled to bring one guest travelling on any Star Alliance flight departing from the same airport on the same day.
*Not applicable at SQ SilverKris Lounge (Business Class) in Singapore, AC Signature Suite and UA Polaris Lounges
Paid Lounge Membership Customers
As holder of an eligible Paid Lounge Membership, you have access to any Star Alliance member airline’s Business Class Lounge* at the airport where your flight departs. Eligible paid memberships are United Club and Air Canada Maple Leaf Club – Worldwide.
You will need to show your boarding pass for a Star Alliance member airline operated flight together with your valid paid lounge membership card, displaying the Star Alliance Lounge Logo.
You are entitled to bring one guest travelling on any Star Alliance flight departing from the same airport on the same day.
*Not applicable at SQ SilverKris Lounge (Business Class) in Singapore, AC Signature Suite and UA Polaris Lounges
Family access is not valid for partner lounges
Physical members card is required for entry (appears UA is saying virtual, app card is sufficient for *A lounges)
Lounge Information - Star Alliance - Star Alliance
Search using
United Club for Paid Membership under the dropdown list, for airport specific lounges that gives you access.
What if I am also a *G?
You can enter a partner lounge as *G (Star Alliance Gold) or as a UC Member but not as both. You will be limited to +1 guest even if *G and also UC/ML membership, Benefits do not stack.
In the case of those partners with a *G lounge and a Business lounge (Such as LH), your *G status will get you into the better *G lounge while the UC membership provides access to just the Business Lounge.
List of partner related lounges accessible via the club card
USA Lounges with UA *G Access When Flying Domestic
Does United Club Membership Give Access to * Gold Lounges in the USA?
Non-UA / partner Lounge Access Rules for United Club members
Aug 14, 2013, 6:40 pm
#1
Original Poster
Join Date: Jan 2013
Location: IAH
Programs: MP Silver, HH
Posts: 43
Non-UA / partner Lounge Access Rules for United Club members
Going on a trip and have multiple stop, LHR,NRT,BBk and Malaysia , I have the united club card with gives me access to united clubs , I received the separate card with the silver logo( star alliance) , I've heard some stories of ppl not being able access some star alliance longues around the world with this , is that true?? Thanks
Aug 14, 2013, 8:51 pm
#2
Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
There is an actual United Club in NRT that you'll have access to. The other airports only have Star Alliance lounges, which you do not have access to.
edit: I'm wrong
edit: I'm wrong
Last edited by SFOPhD; Aug 14, 2013 at 11:55 pm Reason: incorrect
Aug 14, 2013, 11:54 pm
#4
Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
More here:
http://www.staralliance.com/en/benef...access-policy/
Be certain, however, to bring your actual United Club membership card and not just your credit card.
Aug 15, 2013, 12:20 am
#5
Original Poster
Join Date: Jan 2013
Location: IAH
Programs: MP Silver, HH
Posts: 43
Yes I have the united club card membership card. I am departing from LHR-SIN from terminal 3 which I believe has a AC/SAS and a SilverKris longue I thinnnnnnnk bought with *A logo , since I get there in the A.M. And have a13hr layover which one wouLd be the best to take a shower and breakfast . And thanks for your replies.
Aug 15, 2013, 12:50 am
#6
Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
Yes I have the united club card membership card. I am departing from LHR-SIN from terminal 3 which I believe has a AC/SAS and a SilverKris longue I thinnnnnnnk bought with *A logo , since I get there in the A.M. And have a13hr layover which one wouLd be the best to take a shower and breakfast . And thanks for your replies.
http://www.flyertalk.com/forum/air-c...athrow-t3.html
http://www.flyertalk.com/forum/star-...ge-lhr-t3.html
http://www.flyertalk.com/forum/star-...ge-choice.html
http://www.flyertalk.com/forum/star-...ce-lounge.html
http://www.flyertalk.com/forum/star-...minal-3-a.html
http://www.flyertalk.com/forum/u-k-i...love-best.html
Aug 15, 2013, 1:00 am
#7
Join Date: Oct 2009
Location: Portland, Oregon (PDX)
Programs: UA 2MM/*A Gold, Alaska MVP Gold, WN A-List, Hertz Platinum, IHG Platinum
Posts: 276
Since you didn't mention CoS, if you're flying in Y, you'll get access to the Singapore SATS Premier Lounge. It is the default *A Gold Lounge. It is crap. Doesn't have showers, limited food/bev options and more like a closet IMHO. On the other hand, if you're flying C on any *A, utilize the SilverKris Business Lounge. It is glorious. Has showers, amazing food spread for Westerners and Asians alike. It will practically change your life. SQ can be stubborn about letting you in and will sometimes 'invite you to SATS *Gold Lounge' claiming that their Biz Lounge is full and can only accommodate SQ pax.
Aug 15, 2013, 8:36 am
#9
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Moderator action
Thread transferred to UA forum because question pertains to the United Club membership which is bundled with the credit card.
Sep 9, 2013, 4:55 pm
#10
Join Date: Feb 2010
Posts: 47
lufthansa lounge access with UA club card
We flew back on 9/7/13 from muc to sfo with Lufthansa economy. Went to the Lufthansa lounge that has both the Business & the Senator lounges. Showed the lounge attendants my UA club card along with our boarding passes. They scanned the passes and the card and we proceeded to go to the business lounge but they directed us into the Senator Lounge instead!! We only have UA silver status. Guess that's not the norm but I'm not complaining...
Sep 9, 2013, 7:40 pm
#12
Join Date: Dec 2005
Location: Japan
Posts: 5,577
I have a UA lounge membership as well, but as far as I understand it only allows me access to UA lounges as well as US lounges. Surprised that LH honored the membership. I know NH at NRT does not. I am *G, but also am in C generally, so access to he LH and NH lounge is never an issue.
Sep 9, 2013, 7:52 pm
#13
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Sep 9, 2013, 7:56 pm
#14
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Sep 9, 2013, 8:00 pm
#15
Join Date: Dec 2005
Location: Japan
Posts: 5,577