Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Dec 3, 2015, 12:34 pm
#1876
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,206
Any time I've had a gremlin in the system and called they've taken care of the issue and the miles posted anywhere between "immediately" and "by the time I looked the next morning"... Any time I've tried emailing, it usually goes three rounds of form responses before either I give up and call or someone actually processes the request correctly.
Jan 18, 2016, 8:27 am
#1877
Join Date: Jan 2016
Posts: 15
How long for miles to be posted on MP account?
I had a flight with Lufthansa 20 days ago and a return flight with Swiss yesterday.
On both flights I used my frequent flyer number when checking in.
Do miles post only after round trip has been complete (all flights on the itinerary) or the Lufthansa miles should already have been posted?
Thank you
On both flights I used my frequent flyer number when checking in.
Do miles post only after round trip has been complete (all flights on the itinerary) or the Lufthansa miles should already have been posted?
Thank you
Jan 18, 2016, 8:33 am
#1878
Join Date: Dec 2015
Posts: 31
I have had a few flights in Austrian not post and had to call in. Was told after 15 days MP desk can make it happen.
I had a flight with Lufthansa 20 days ago and a return flight with Swiss yesterday.
On both flights I used my frequent flyer number when checking in.
Do miles post only after round trip has been complete (all flights on the itinerary) or the Lufthansa miles should already have been posted?
Thank you
On both flights I used my frequent flyer number when checking in.
Do miles post only after round trip has been complete (all flights on the itinerary) or the Lufthansa miles should already have been posted?
Thank you
Jan 18, 2016, 8:37 am
#1879
Join Date: Jan 2005
Location: ORD
Programs: UA 1K & MM
Posts: 61
For *A flights (which Lufthansa certainly is) UA says it should post within 15 days. Go to the web site and make the request for missing miles within the MP section.
Jan 18, 2016, 8:39 am
#1880
Join Date: Oct 2013
Location: WAS/ BOM
Programs: UA 1K, Marriott Gold, HHonors Gold
Posts: 1,567
I had a flight with Lufthansa 20 days ago and a return flight with Swiss yesterday.
On both flights I used my frequent flyer number when checking in.
Do miles post only after round trip has been complete (all flights on the itinerary) or the Lufthansa miles should already have been posted?
Thank you
On both flights I used my frequent flyer number when checking in.
Do miles post only after round trip has been complete (all flights on the itinerary) or the Lufthansa miles should already have been posted?
Thank you
Jan 18, 2016, 10:01 am
#1882
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,283
Jan 18, 2016, 10:08 am
#1883
Join Date: Dec 2015
Programs: Hilton Diamond, UA Plat, Marriott Gold
Posts: 133
48 hours with United. 15 days OAL.
Jan 18, 2016, 10:09 am
#1884
Join Date: Jan 2016
Posts: 15
(Destinations worldwide Flights from / to / between non-European destinations):
Economy Class
K, L, T: 0.25 x distance; at least 250 miles
Jan 18, 2016, 4:48 pm
#1885
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,902
I'm confused, The flight was TLV->SFO with a layover at Frankfurt. according to this https://www.miles-and-more.com/onlin...d=2507840&l=en
(Destinations worldwide Flights from / to / between non-European destinations):
Economy Class
K, L, T: 0.25 x distance; at least 250 miles
(Destinations worldwide Flights from / to / between non-European destinations):
Economy Class
K, L, T: 0.25 x distance; at least 250 miles
This is common on many *A carriers, by the way, where most airlines that credit less than 100% in their own program often don't earn with partners. YMMV Of course.
Jan 18, 2016, 5:03 pm
#1886
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,035
Waited my 15 days for NZ flight on 016 stock to post. Had an awful call earlier (documented in the customer service thread) with a rep who was certain it accrued no RDM/PQM. If the customer service reps can't even figure it out, there has to be an easier way...
Jan 28, 2016, 9:51 am
#1887
Join Date: Aug 2011
Location: 10^7 mm from Ȱ
Programs: Hyatt D/HHonors D/ SPG P/ Marriott P/ IHG P/ UA 1K/ AA EXP/ DL D
Posts: 1,976
Almost two weeks ago I took CA flights YUL-HAV, and the booking class is D.
Till today I still haven't seen miles posted to MP. Is it normal?
Till today I still haven't seen miles posted to MP. Is it normal?
Feb 3, 2016, 11:04 am
#1888
Join Date: Mar 2007
Location: USA
Programs: UA Platinum
Posts: 108
I took same flights in Z which is supposed to be 125%/100% earning for RDMs/PQMs and didn't receive credit. Filled out missing mileage form after 2 weeks and it said "Our records indicate that this flight is not valid for mileage credit or Premier qualifying credit." I called to raise the matter and the rep agreed there's no reason it shouldn't have been credited but will take up to 15 days to escalate it. Will update with whatever happens.
Feb 19, 2016, 5:09 pm
#1889
Join Date: Dec 2012
Posts: 40
United Ticket on Brussels Metal....Fare Class?
A few weeks ago I flew Brussels Airlines from LIN to BRU. It was the 4th segment out of 6 on the itinerary. It was all booked on an 016 ticket number thru United...all legs have posted to my account but this one. When submitting for missing miles I need to enter the fare class. No where on my eticket receipt or boarding pass does it list the fare code. The boarding pass has FlexandFast as the type of ticket if this helps. Thoughts on where I can find this?
Feb 19, 2016, 5:17 pm
#1890
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,035
I would call SN directly and get the fare class they see in their systems.