What's the Stupidest, Least Substantive UA-Related Thing You Can Complain About?
#76
Join Date: Apr 2009
Location: SF
Programs: UA 1K
Posts: 121
Gate Lice
Gate Lice on the "red" carpet. And even worse, the lice who try to push pass you on the carpet because they assume you aren't 1K, in F/C
#77
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
People from the back of the plane coming up and using the F lavatory. Especially a problem on the A319/320.
#78
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,654
The United logo not facing me on the beverage glass when set down for me.
#79
Join Date: Oct 2008
Location: ORD
Programs: ua 1k, hh diamond, spg PLT, marriott PLT
Posts: 617
I have a new Gate Lice complaint. I don't mind if you are F or 1K/GS and waiting to board by the carpet (most of the time there are no seats to sit in!). What i REALLY hate are the 1Ps who stand by the boarding area waiting to board because they think they are special and assume they will be one of the first to board making it impossible to get through to the gate.
#80
Join Date: Jan 2009
Location: NRT-ORD-LHR-KUL
Programs: UA-GS, AA-EXP
Posts: 1,112
Having the water in the lavs stop before I've finished rinsing.
#81
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
I must confess to always fixing them although I'm smart enough not to tick off the FA and wait until she's moved on to the next row.
#83
Join Date: Sep 2005
Location: CA
Programs: UA 1MM
Posts: 243
1. The predictable "re-set" of your selected IFE channel sometime during taxi, which force you to arrow-up to Ch. 9 once again.
2. The lower volume on Ch. 9 compared to other channels. Sometimes the FO's/captain's voice is hard to hear compared to other radio communication too. The 767s comes to mind in regards to the volume difference.
3. Old BPs stubs in the seatpocket in front of me.
2. The lower volume on Ch. 9 compared to other channels. Sometimes the FO's/captain's voice is hard to hear compared to other radio communication too. The 767s comes to mind in regards to the volume difference.
3. Old BPs stubs in the seatpocket in front of me.
Last edited by RedEyeDelight; Jun 5, 2010 at 10:48 am Reason: typo
#85
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
I have a new Gate Lice complaint. I don't mind if you are F or 1K/GS and waiting to board by the carpet (most of the time there are no seats to sit in!). What i REALLY hate are the 1Ps who stand by the boarding area waiting to board because they think they are special and assume they will be one of the first to board making it impossible to get through to the gate.
#86
Join Date: Feb 2005
Location: JFK
Programs: UA Gold (Million Miler), FI Gold, Bonvoy Titanium
Posts: 1,075
But you have a toothbrush and toothpaste in your amenity kit. Actually people using toothpicks in public is one of those little things I find disgusting. Thus UA's removal of toothpicks is one of the least substantive things I can praise them for.
#87
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,773
I was at IAD 2 weeks ago and was trying to get my boarding pass from a customer service agent. (I transfered in IAD)
Me: Would you please help me to print the boarding passes? (I also showed her my record locator #)
Agent: Do you have a ticket?
Me: Yes, I do.
Agent: Since you have a ticket, you don't need boarding pass.
Me: But.....I need my boarding pass.....
Agent: Do you have a ticket?
Me: Yes
Agent: Since you have a ticket, you don't need boarding pass.
Me: ooxxx$%).........
Come on ......you work for United and you don't know a passenger need boarding pass to board..........
Me: Would you please help me to print the boarding passes? (I also showed her my record locator #)
Agent: Do you have a ticket?
Me: Yes, I do.
Agent: Since you have a ticket, you don't need boarding pass.
Me: But.....I need my boarding pass.....
Agent: Do you have a ticket?
Me: Yes
Agent: Since you have a ticket, you don't need boarding pass.
Me: ooxxx$%).........
Come on ......you work for United and you don't know a passenger need boarding pass to board..........
#88
Join Date: Jun 2008
Location: DTW
Programs: Delta Diamond, Marriott Platinum
Posts: 175
1. The plastic drink cups are too small, they don't hold enough ice. DL has a nice size cup - get some of those.
2. Not knowing WHICH configuration 767/777 I'm going to be on!!! The seat maps are slightly different and it would be nice to know which damned config is right. The .bomb seat maps cannot be trusted.
2. Not knowing WHICH configuration 767/777 I'm going to be on!!! The seat maps are slightly different and it would be nice to know which damned config is right. The .bomb seat maps cannot be trusted.
#89
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Or even worse, when the FA is so jaded by repeating the same announcements over and over that they ask for our assistance in achieving an "on-time" departure when we are already delayed. I don't care how quickly I stow my carry-on bags, traveling back through time is not going to happen.
#90
Join Date: Jan 2003
Location: San Francisco, CA
Posts: 1,394
If you've ever flown the "red-eye" from the west coast to ORD, then you would know that this can be a legitimate complaint. But it's more "I didn't get the amount of sleep i was promised" than "I didn't get my money's worth"